SUPPORTS ITEM NO. 2 
                                                       CS&B COMMITTEE AGNDA
                                                       JUNE 13, 1996       


                              ADMINISTRATIVE REPORT


                                                       Date: June 5, 1996  
                                                       Dept. File No.  EOCC


     TO:       Standing Committee on City Services and Budgets

     FROM:     City Manager, on behalf of
               Emergency Management Committee

     SUBJECT:  Emergency Operations and Communications Centre:  Wide Area
               Radio and CAD Systems



     RECOMMENDATION

          A.   THAT in order to allow tendering to proceed this fall,
               Council approve the expenditure of $23.5 million for the
               development of the City portion of the wide area radio
               system backbone, user equipment for Vancouver Police and
               Fire, and the Vancouver portion of a replacement Computer
               Aided Dispatch system for Police and Fire, with the
               recognition that these costs will likely be financed by a
               regional authority, and City share of the debt repayment
               costs being in the range of $3.75 million annually.

          B.   THAT, in recognition that the costs for radio replacement
               might be financed outside of the 1997-99 Capital Plan, but
               with the City still being responsible for debt repayment
               costs, consideration be given by Council to reducing the
               overall size of the Capital Plan ($175 million), and that
               this consideration happen when the Staff Review Group report
               back on the Plan on July 23, 1996.

          C.   THAT, subject to the necessary financial approvals by other
               agencies and agreement by other agencies to create a
               non-share capital corporation to own and manage the wide
               area radio system and provide related services, Council
               agree to placing the operation and management of the EOCC
               and the City Fire and Police dispatch operations under the
               corporation.

          D.   THAT implementation of recommendation C be subject to
               agreement by the users on appropriate cost- sharing and
               operational management of the wide area radio system.


     CITY MANAGER'S COMMENTS

          The City Manager RECOMMENDS approval of A to D.


     PURPOSE

     This report:

     1.   presents status information on the EOCC and wide area radio
          project, largely drawn from an information report prepared for
          the Regional Administrative Advisory Committee and the GVRD
          Board;

     2.   identifies further approvals required for the project to proceed
          as presently envisaged;

     3.   provides additional information on these projects relevant to
          Vancouver; and

     4.   requests Council approvals necessary at this time to proceed
          further with the wide area radio system and consolidation of
          dispatch operations under a special purpose agency proposed to
          operate the wide area radio system and provide related services.


     BACKGROUND

     The Emergency Operations and Communications Centre project is a
     significant multi-agency, cross governmental project which has
     achieved multi-agency participation.  A plan for the development of a
     wide area radio system for emergency response agencies throughout the
     south coast region of British Columbia, as well as municipal police,
     fire and public works within the GVRD has proceeded in parallel. 
     These two projects address significant limitations in the existing
     communications and emergency response capability in the GVRD.

     On September 5, 1995 the Regional Administrative Advisory Committee
     made a decision to support the allocation of available radio channels,
     including those reserved for the GVRD, toward a regional radio system,
     to be implemented initially by the City of Vancouver and the RCMP,
     with other municipal agencies joining the wide area system as their
     radio systems are replaced.

     The RCMP is fully committed to the replacement of its radio system in
     south western British Columbia, with the GVRD as the first phase of
     that project.  Staff from the Ministry of Attorney General have
     strongly supported this initiative.   Further approvals from the
     province, the federal government, 

     the GVRD Board and the municipalities policed by the RCMP are required
     to implement the first phase of the wide area radio system.  If these
     approvals are not obtained, the City can replace its own system
     independently.


     DISCUSSION

     Introduction

     Emergency communications in most of the GVRD and much of  the
     south-western area of British Columbia are inadequate on a daily
     basis, and  would be wholly inadequate in a major emergency.

     -    Most existing emergency radio systems are old and require major
          upgrading.  In many instances, they do not have the capacity
          required to handle existing workloads -  during peak periods,
          emergency calls are stacked and only the most urgent traffic can
          be handled.  Some systems are unreliable, with significant down
          time.  In a significant earthquake, most radio systems and
          dispatch centres would likely not be operable.  These systems
          have not been designed to current earthquake standards, and in
          many cases depend upon highly vulnerable facilities.  Even a
          routine failure of a key component could bring down the entire
          system.

     -    Police and fire units in one jurisdiction cannot talk to units in
          another area.  Because of radio incompatibility specialized units
          such as emergency response teams, crowd control units, and dog
          squads cannot function effectively in another jurisdiction,
          limiting the potential for operating economies through sharing of
          these resources. Even within most jurisdictions, fire units,
          police units and engineering units cannot communicate with each 
          other in the event of a major emergency.

     -    Most existing systems do not have the capabilities considered
          basic requirements for emergency communications systems. 
          Automatic vehicle location, mobile data capa-bility, and full
          function terminals in emergency vehicles are key elements in a
          modern system.

     -    Radio spectrum in this area is  limited, and the present
          utilization of this critical resource is very inefficient, with
          most systems using old technology that allows some channels to
          remain  under utilized while others are over-loaded.




     Most radio systems in the region  will require replacement or
     significant upgrading within the next few years.  For critical life
     safety services, this will not be optional.  The RCMP have identified
     the need to develop  a new system for some time, as have many
     municipal police and fire agencies.  If the replace-ment of these
     systems is not co-ordinated, using the most current technology to
     maximize the use of scarce radio  spectrum, agencies will be forced
     onto different radio bands, making effective inter-agency
     communication and efficient operation impossible.

     Further, it is unlikely for cost reasons that municipally based
     systems will provide the redundancy and capability to function in an
     earthquake or major emergency.

     At present, there is no viable capability for immediate emergency
     response coordination within the GVRD in the event of a major
     earthquake.  The Provincial Emergency Program will establish a field
     response centre, but setting this up and providing adequate
     communications will take considerable time.  Municipalities have one
     channel for inter-municipal communication - an inadequate and
     vulnerable capability.  There is no capability to coordinate municipal
     operations and no facility which can immediately begin to assemble
     information  on the status of the emergency, the condition of key
     facilities, or the allocation of emergency response forces. 
     Municipalities, which provide the primary initial response, would have
     great difficulty in communicating and co-ordinating with key agencies
     such as hospitals, utilities, and the province.

     Some of these concerns will be addressed in the Emergency Operations
     and Communications Centre, which is now under development.  Others can
     only be addressed through a major upgrade of communications systems in
     the region.


     Emergency Operations and Communications Centre

     The Emergency Operations and Communications Centre will provide the
     capability to coordinate municipal responses and maintain critical
     communications links to the Provincial Emergency Program, utilities,
     hospitals, and other key agencies.  The purpose built centre will be
     built to current earthquake standards for emergency facilities. 
     Redundant links will be provided to the telephone system and radio
     system.  Backup satellite communications systems linking the centre to
     participating agencies will be provided.  Internal e-mail and data
     management systems and video capability will provide effective
     information handling capability in critical situations.


     The EOCC will house the proposed radio system computers and at a
     minimum will accommodate the Vancouver Fire and Police dispatch centre
     and RCMP dispatch operations  for its federal policing role in the
     area, the Vancouver Emergency Operations Centre, the Provincial
     Emergency Program Regional Office, a small disaster recovery centre
     for the Port of Vancouver and Fraser River Port, and the Regional 
     Emergency Coordination Centre.  It is being designed to accommodate
     integrated Fire and Police dispatch operations for the entire area
     under consideration, offering municipalities significant economies of
     scale in both capital construction and operations.

     The Regional Emergency Operations and Coordination Centre component of
     the EOCC has been well received by government and private agencies
     within the region.  All municipalities in the GVRD are participating
     with the exception of the North Shore municipalities (which have yet
     to make a decision) and Richmond, which has indicated it does not
     intend to participate.  All the utility companies are participating,
     as are the hospitals (through Vancouver Hospital, the primary trauma
     centre in the region), BC Transit, the railways, the Ports of
     Vancouver and Fraser River, and, through PEP, the key Provincial
     ministries.  Participation in the centre will provide these agencies
     with critical access to information, and the ability to inform the
     Province and others of their issues and requirements in an emergency,
     as well as the opportunity to coordinate response activity and access
     key resources.

     A site has been selected for the EOCC at the corner of Hastings and
     Rupert in the north east corner  of Vancouver. This site provides
     excellent road access to most of the region, and will have the
     capability for helicopter access if road access is impossible. A risk
     analysis which was undertaken prior to selecting this site confirmed
     that local risks to the EOCC can be managed adequately.  Rezoning for
     the site is in process, with the public hearing scheduled for June
     28th, 1996.  Subject to rezoning, construction will commence in May,
     1997, with completion in May, 1998.  Opening of the EOCC will
     represent a quantum upgrade in the ability of participating agencies
     to provide effective response in a major emergency.

     The EOCC and Regional Emergency Coordination Centre are independent of
     the proposed wide area radio system.  Links will be provided to the
     communications systems of participating agencies, and the information
     handling capabilities which will be provided will not depend on the
     development of the radio system.  However, day to day emergency
     response  and  disaster response will be significantly enhanced if
     both the EOCC and the proposed radio system are implemented.

     Wide Area Radio

     As noted above, existing radio systems in the region are for the most
     part simply inadequate.  Most must be replaced, and will be in  the
     near  future.  The question is how they will be replaced -- with a
     modern, capable system providing region wide inter-agency
     communication, efficient spectrum utilization, and enhanced
     reliability and operating economies, or with a series of less than
     adequate independent systems.

     Coverage requirements for radio systems in the GVRD overlap.  The
     RCMP, in its role as a federal and provincial police force, requires
     coverage throughout the entire region, as well as the municipalities
     that it polices directly.  A repeater located at a high point in the
     UBC area to serve Vancouver will also serve the University area,
     policed by the RCMP, and West Vancouver, policed by a municipal force. 
     A repeater on the Annacis Bridge to serve Vancouver will provide
     coverage to much of Delta and Richmond.  These are expensive
     facilities, and duplicating them in independent systems cannot be
     justified.  Connections to repeater sites in many of the existing
     systems rely on single links.  In the event of a failure,
     communication is lost.  In a properly designed system, these
     connections will be made through a "looped" system.  A single failure
     on the system will simply result in  the signal being sent the other
     way around the loop, with little if any loss of function.  Again,
     these are expensive systems, which should not be duplicated.

     Perhaps most important, a single system allows maximum use of very
     scarce radio spectrum.  At present, most agencies in the region are
     using systems which make very inefficient use of this scarce resource. 
     Users are divided between channels, and one channel may be idle when
     another is heavily overloaded.  Modern systems use computer technology
     to assign conversations to channels, so that all channels are fully
     utilized.  Without this technology, it will not be possible to meet
     the needs of all users within the radio bands normally used for
     emergency communications.  Some users will be forced into systems
     where equipment for emergency services is not readily available, and
     where full intercommunication between agencies and jurisdic-tions
     cannot be provided.

     A single system provides the capability to integrate dispatch
     operations across agencies.  At the moment, many agencies require
     relatively modest dispatch capability.  If half a dispatcher could
     meet their needs, they must still keep one on duty, seven days a week,
     twenty-four hours per day.  If one and a half dispatchers are
     required, they must maintain two.  In an integrated system, these
     functions can be consolidated.  A full review conducted by staff
     managing the existing Vancouver Police 911 (operated on behalf of the
     GVRD) and dispatch operation shows that annual operating savings in
     the range of $5 to $8 million could be realized if police and fire
     dispatch operations were consolidated into one centre.  Much of this
     saving would benefit GVRD municipalities. In  addition, senior police
     and fire staff could be returned to line duties.

     A single system facilitates inter-municipal services.  Specialized
     police functions like emergency response, crowd control, and dog
     squads can be provided by a few agencies for the entire region. 
     Mutual aid between fire departments is enhanced and automatic mutual
     aid becomes achievable.  Significant savings and enhanced service can
     be achieved.

     Modern communications systems are expensive.  The backbone for a
     system to cover the area from Boston Bar to Pemberton to Sechelt to
     the US Border would cost in the order of $ 90 million - the GVRD
     portion would be in the order of $40 million. (These estimates provide
     for traffic growth to 2008.)  User equipment would be an additional
     cost.  However, the proposed system would provide:

     -  significantly enhanced coverage for emergency services

     -  high reliability

     -  agency intercommunication throughout the entire region

     -  the capability to transmit data to units throughout the region     -  advanced capabilities, such as automatic vehicle location and
        report entry from the field

     -  the capability to consolidate dispatch operations, with
        significant operating savings

     -  higher training and service standards in  call taking and dispatch
        operations

     -  the opportunity to create a single Computer Aided dispatch system,
        providing economies for participants and access to critical data.


     At the moment, Industry Canada has allocated the GVRD 60 channels in
     the 800 MHz band for use by municipal agencies, excluding Vancouver,
     Richmond, and the RCMP.  Twenty of these channels are now in use; the
     remainder are unused.  Twenty five additional channels in this band
     have been identified, which would provide sufficient capacity for
     Vancouver to develop an independent system, but not the RCMP.  These
     channels have also been held by Industry Canada, pending a decision on
     the proposed system.  It is unlikely that these channels will be  held
     on a continuing basis if the present proposal does not proceed, given
     the pressure for spectrum for other government and commercial users.

     On September 5, 1995, RAAC made a decision to support the allocation
     of the GVRD channels to an integrated system.  If that decision is
     confirmed by the GVRD Board, and the remaining channels which are
     currently being reserved are allocated to  the proposed spectrum
     efficient system, the consultant  analysis shows that the needs of all
     emergency services in  the proposed area and all municipal services in
     the GVRD could be met.

     The problems faced in this area are not unique, nor is the solution. 
     Technically, there is little scope for argument about the need to
     provide highly reliable, high capacity systems for emergency services
     which achieve a high degree of inter- operability, and maximize the
     use of radio spectrum.  The issues are financial and institutional. 
     The investment required is significant. A sensible system must cover a
     number ofjurisdictions, cutting across boundaries and levels of
     government. Typically, the processes required to reach agreement are
     time consuming, and the opportunity to create an integrated system is
     constrained.

     Many areas are only now coming to the realization that this kind of
     system is required.

     San Diego and Imperial Counties in California are in the process of
     implementing a single radio system for emergency services, municipal
     users, and some state services, using technology essentially identical
     to that proposed here. The area is similar, the number of potential
     users is similar, and the requirements are similar.  The costs are
     also similar, and in their case, they are incorporating a number of
     existing modern systems.  In Louisiana and Colorado, state-wide
     systems are being developed.

     The immediate RCMP and City of Vancouver requirements for new systems,
     and the need for major improvements to other systems in the near
     future provide a unique opportunity to establish a sensible and
     effective system now in this area, which will accommodate growth and
     increasingly sophisticated communica-tions needs.

     Purchasing such a large and complex system is a significant task.  For
     some parts of the system, there are a number of potential bidders. 
     For others, there are few bidders.  A Request for Information has been
     issued to potential bidders to determine their interest.  A Request
     for Proposals will be developed, based on information obtained from
     potential bidders and the system requirements, to maximize the
     effectiveness of the tendering process.  Once bids are received, a
     system implementation strategy can be developed and firm cost figures
     confirmed.

     Purchasing and installing the system will be a lengthy process.  Even
     with the accelerated schedule proposed, the first phase of the radio
     system could not be installed until the fall of 1998.


     Cost-Sharing

     Allocating costs to users is a complex and contentious issue.  To
     carry out its federal and provincial  policing role, the RCMP requires
     a system across the entire area.  Municipal users require different
     capabilities within the municipality.  Costs are affected by the area
     to be covered and the nature of the terrain, and the number of users
     and intensity of radio traffic.  Ability to pay is a consideration,
     particularly for sparsely populated areas.

     City of Vancouver staff have developed a sophisticated, flexible model
     which recognizes these factors.  The weighting attached to a given
     factor can be adjusted within the model.  The model and a number of
     possible weightings will be presented to a committee of the Regional
     Finance Advisory Committee for review.  Agreement on the most
     appropriate approach to cost sharing will be sought from present and
     potential future participants.  Obviously, a "bottom line" for each
     participant will be their cost for development of an independent
     system.

     Following the RFAC discussion, the cost-sharing model will be
     presented to RAAC for its comments and recommendations to the GVRD
     Board.  The RCMP will enter into discussions with those municipalities
     it polices directly.


     Governance

     System governance is also a challenging issue.  System users will come
     from all levels of government and many agencies.  The coverage area
     includes municipalities, Police Boards and a number of regional
     districts.  No existing agency, except perhaps the Province, has a
     mandate which could fit naturally with the system proposed.

     The Vancouver Police Board, the RCMP, and the Ministry of Attorney
     General believe that they must be represented on the governing Board
     of the agency which sets policy for the development and operation of
     the system.  This cannot be achieved under any existing agency.  These
     agencies will bear a substantial portion of the capital and operating
     costs of the proposed system, and their requirement for representation
     is reasonable.  Therefore, a new governance model is required.

     A review of potential models suggested that a non-share corporation,
     created under Part 2 of the Canada Corporations Act, could be
     structured to represent the interests of all  the parties and protect
     the interests of GVRD municipalities in utilizing the existing radio
     spectrum allocated to them.  The Corporation would be created with a
     core set of bylaws establishing how Board members would be appointed
     and the principles on which costs would be distributed, and the Board
     would then establish policy and procedures (and new bylaws as
     required) for the operation of the service.  The terms of reference of
     the organization would be restricted to the development and operation
     of the communications system, related data management systems, related
     dispatch operations, and related administrative processes.  It would
     have the power to borrow and to employ staff.  It would levy system
     users to recover its costs.  Provincial legislation would authorize
     municipal and regional participation in the system.

     The proposed governance structure has not been fully developed. 
     Discussions with potential members will be required before the
     structure can be finalized.  However, a preliminary proposal has been
     developed for purposes of discussion.

     Under this proposal, to protect the interests of GVRD municipalities,
     two classes of member would be established: original members and new
     members.  Original members would include the City, GVRD
     municipalities, the RCMP, and Ministry of Attorney General.  They
     would be guaranteed access to the system.  New members could only
     obtain access to the system if their needs could be met without
     compromising future access for original members.

     Board members would be appointed or elected by members of the
     organization. Depending on the wishes of the members, their
     representative could be an elected or appointed official, a staff
     member, or an individual.  The RCMP, Vancouver Police, City of
     Vancouver, and Ministry of Attorney General would have continuing
     representation on the Board, as major users and funders of the system. 
     Other system users -- Police Boards and municipalities  --  would
     elect representatives on a formula; potential users would also elect
     Board members.  Users would be consulted on key issues, and would 
     advise their member of their views, but the Board member would not be
     bound by their advice.  Additional Board members could be appointed by
     the Board for their expertise, but could not vote on some specified
     issues.

     In order to ensure strong representation from users, advisory
     committees representing the interests of user groups - police, fire,
     and municipal services -- would be established formally.  The chairs
     of these committees would constitute a policy advisory group to the
     manager of the service, and would advise the Board of their views when
     requested or when they deem it appropriate.

     While the structure of the  organization would not limit its ability
     to hire staff to carry out related administrative functions, it is
     envisaged that services such as labour relations advice, human
     resource services, and accounting and payroll would be contracted from
     existing agencies or the private sector.

     Such a structure has a number of advantages.  It represents all the
     users, both in policy setting and operational concerns.  It has the
     potential to participate in public-private partnerships for financing
     and development of the system if appropriate.  As a special purpose
     agency, it will have the expertise to deliver an effective and
     responsive service to its members.

     The special purpose agency should provide a complete service.  After
     extensive discussions between RCMP and City staff, both believe that
     consolidated dispatch offers operational and financial advantages, and 
     both  are prepared to recommend that their dispatch operations be
     placed under the management of the proposed agency.  While the radio
     system and Emergency Operations and Communications Centre are separate
     projects, there are strong linkages between the two.  If the special
     purpose agency is created, the EOCC should be placed under its
     management.  Recommendations in regard to the governance of its
     dispatch function and the EOCC will be submitted to Vancouver City
     Council shortly.

     In addition, there may be financial and operating advantages in 
     including the 911 function under the agency.  Currently, there are
     four separate 911 functions within the area proposed to be covered by
     the new agency.  The creation of the backbone for the communications
     system may offer alternative models for handling 911 calls and
     management of the 911 function which are cost effective.  The
     potential benefits will depend on changes in the telecommunications
     industry and the proposals received for the system, and the issue
     should be considered at a later date.

     RAAC struck a subcommittee which has considered alternative governance
     models.  While the subcommittee has not considered the details of a
     governance model, it has endorsed the concept of a special purpose
     agency to deliver these services.  This position has yet to be
     submitted to RAAC for endorsation.


     Key Decisions

     The RCMP, Vancouver Police, and Vancouver Fire are committed to
     developing a replacement for their communications systems.  These
     systems must be replaced in the near future. The opportunity to create
     a wide area system arises directly from these initiatives.

     A number of key decisions are required in the near future.  These are
     set out below.  The pressing decisions are agreement by the GVRD Board
     to assign the channels currently reserved by Industry Canada for
     regional municipalities to the new system and agency, and agreement by
     RCMP policed municipalities to participate in the proposed system. A
     report presenting recommendations in regard to these issues will be
     presented to the GVRD Board and municipal Councils receiving RCMP
     services before the end of July.  Other decisions can be deferred
     until additional information is available.


     Decisions Required

          Early decisions will be required from:

     GVRD Board:

     -  endorsation of the RAAC decision to allocate the channels
        currently reserved by Industry Canada for GVRD allocation to radio
        users
     -  endorsation of the governance model, which will effectively
        transfer channel management to the new agency


     Vancouver City Council

     -  approval of costs to replace its system
     -  endorsation of the governance model and a commitment to place the
        management of the EOCC and its police and fire dispatch operations
        under the new agency.

     RCMP Policed Municipalities:

     -  approval of the system and costs for each municipality
     -  whether to participate in a common dispatch system

     Provincial and Federal governments:

     -  approval of costs for federal and provincial police functions
     -  formal endorsation of the governance model


          Subsequent Decisions

     GVRD Board:

     -  the desirability of transferring 911 responsibilities to the new
        corporation

     Non RCMP Policed municipalities

     -  decisions will be required by early 1997 from municipalities
        wishing to implement the new system in the first phase.   
     -  Participating municipalities will have to make a decision on
        whether to participate in a common dispatch system.


     Vancouver Issues

     The EOCC will provide Vancouver with the required security for its
     dispatch operations and the Vancouver Emergency Operations Centre, and
     the presence of PEP and other agencies in the Regional Emergency
     Coordination Centre will assist in a major emergency response. 
     However, the Vancouver radio system suffers from most of the concerns
     identified in this report:

     -  The radio system is old and limited in capacity.  Loading on the
        police radio channels exceed the recommended limits, and
        additional channels are not available.  Police dispatch consoles
        require replacement as soon as practically possible -- replacement
        components are not available, and old fire consoles have been
        cannibalized for parts.  Fire system capacity is better, with the
        recent addition of a second tactical channel, but much of the
        equipment is old and in need of replacement.  Engineering
        department would like to expand its use of radios to increase
        operating efficiency, but channels are not available in the VHF
        spectrum.

     -  The system does not approach proper seismic standards.  The system
        backbone will not resist a major earthquake and is not redundant,
        making it very vulnerable to interruption.

     -  The City's CAD (computer aided dispatch) system was one of the
        first in the country.  Its software is old and extremely expensive
        to maintain or update -- few people in the supplier's organization
        are competent to program it.  It will not handle
        multi-municipality dispatch.  The data terminals will only handle
        character information, and are no longer made.  (The City
        purchased the remaining available terminals from the supplier some
        years ago.)

     -  The capability to communicate between agencies is extremely
        limited, within the City and with adjacent municipalities.

     -  The system cannot provide automatic vehicle location, and the
        capability for secure (encrypted) communications is limited.


     The radio system requires replacement and upgraded capability. While
     problems and service interruptions have been very limited to date,
     this cannot be expected to continue unless the systems are upgraded. 
     This has been under discussion for some time, but the key factor which
     has forced delay is precisely the issue which the wide area radio
     system proposal addresses -- ensuring compatibility and
     intercommunication with other systems.  The strong support for the
     wide area proposal from the RCMP makes it possible to resolve this
     issue for the first time.     As a result of the work which has been done to date on the radio
     proposal, we now know that we can replace the Vancouver system with a
     system which operates in the public safety band independently of other
     municipalities.  In many ways, this would be the simplest approach,
     since the institutional obstacles to achieving coordination across a
     number of agencies are significant.  However, we are recommending that
     Vancouver continue to pursue a wide area solution.

     From an overall perspective, a wide area system offers three benefits:
     inter-operability within and across agencies; potentially
     significantly reduced costs through dispatch consolidation; and
     reduced capital cost for the system "backbone". Vancouver already
     operates its call taking and dispatch functions at a scale which
     limits benefits to the City from consolidated dispatch.  However, the
     City would benefit from reduced capital costs from a wide area system,
     and would benefit significantly from the operational enhancements. 
     These benefits suggest that the City should continue to pursue a wide
     area system unless it is clear that other agencies cannot (or do not
     choose to) provide the necessary approvals.  In this event, the City
     should proceed to replace its own system.


     Governance

     As noted above in this report, a wide area system cuts across agencies
     and levels of government and raises a question of system ownership and
     governance.  RCMP, Vancouver Police, City staff, and Ministry of
     Attorney General staff support the creation of a new special purpose
     agency to own and manage the system.  City staff recommend that the
     City approve placing its dispatch function under the management of the
     proposed agency, subject to the necessary approvals being obtained
     from other agencies and appropriate agreements for cost sharing.


     Vancouver Budget and Radio Replacement Program

     The conceptual design and estimates provided by our consultants and
     work by City staff suggest that the City's share of a regional radio
     system backbone and CAD system would cost in the order of $13.5
     million, and that minimum user equipment for 
     Police, Fire, Engineering and Parks would cost $9.0 million.  There
     will be an additional $1.0 million building costs, due to program
     changes.  Total costs would be $23.5 million.  However, these
     estimates cannot be confirmed precisely until bids are received and
     evaluated and cost sharing discussions are finalized.  These figures
     contain significant contingencies and allowances for taxes which may
     be unnecessary if attractive bids are received and the new
     organization is created with a tax status which appropriately reflects
     its federal-provincial component.  If bids are higher, we propose to
     phase the system, with Fire and Police being implemented now, and
     Engineering and Parks in a subsequent capital plan.

     If Vancouver must proceed with an independent system, the cost of the
     backbone and CAD system will increase, forcing a minimum
     implementation program for Police and Fire, with further
     implementation in the next capital plan for Police, Fire, Engineering,
     and Parks.

     Before any funds are committed, detailed reports on the system costs
     and configuration will be provided to Council.


     Financing the Replacement Plan

     As noted, the total cost of the replacement program, if carried out as
     part of the regional proposal, would be $23.5 million.  If debt
     financed, the annual repayment costs would be approximately $3.75
     million.  If this $23.5 million were to be accommodated within the
     $175 million total 1997-99 Capital Plan, it would significantly
     squeeze other capital works and would have detrimental impacts on the
     City's infrastructure.  If, on the other hand, the $23.5 million were
     financed outside the Capital Plan, the debt repayment costs would have
     to be provided for in the City's Operating Budget, resulting in a 1%
     tax increase over and above normal inflation costs.

     However, funding will have to be found for a replacement system if
     capacity and operational requirements for this essential life safety
     function are to be maintained at an acceptable level.  Further, it is
     difficult to implement such a system change piecemeal -- the new
     systems are incompatible with the old systems, and phasing is only
     possible on a departmental basis, and even that is undesirable.

     In the end, if the governance model is approved, it is unlikely that
     the City will actually borrow the money.  It is likely that if
     structured properly, the new agency could find private funding at
     favourable rates, and the system would be charged to the City on an
     annual basis.  This would have the further advantage of annualizing
     these significant costs, so that the system would be upgraded and
     replaced at appropriate intervals.

     However, the assumption of a continuing financial commitment has the
     same affect on the City budget as borrowing -- it represents a
     continuing financial obligation which limits other expenditures or
     generates tax increases over and above the rate of inflation.  We
     recommend that Council approve the replacement program for radios,
     recognizing the annual debt repayment costs of $3.75 million, and that
     Council review the 1997-99 Capital Plan proposals to assess whether
     the $175 million Plan can be reduced to offset this cost increase.

     A commitment by Council is essential to allow the tendering process to
     proceed.  Some bidders will spend substantial sums preparing bids, and
     Council's approval at this time is necessary to provide an assurance
     the City's intent to proceed.



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