ADMINISTRATIVE REPORT


                                           Date: February 19, 1996
                                           Dept.File No.2178DIC.COV

   TO:       Vancouver City Council

   FROM:     Assistant Director of Permits and Licenses

   SUBJECT:  Secondary Suite Program


   RECOMMENDATION

        A.   THAT  the  13  Secondary  Suite  Program  staff  positions  be
             extended  as follows at a cost  of $502,200 in 1996 with funds
             to be provided from the 1996 Operation Budget:

               i.   Seven  positions to  be  made regular,  subject  to job
                    evaluation  by  the  General  Manager,  Human  Resource
                    Services.

              ii.   Three  inspector  and  three   clerical  positions   be
                    extended until June 30, 1996.

        B.   THAT the  $10.00 special inspection  fee be changed  to $83.00
             where the application is made within 60 days of notification.

        C.   THAT the  Director of  Legal Services be  instructed to  bring
             forward the necessary by-law amendments.

        D.   THAT  the Development  Permit, Building,  Plumbing, Sprinkler,
             Gas and Electrical Permit  fees be adjusted at the  next major
             review of fees to fully recover the ongoing costs of the seven
             permanent positions approved in this report.  

   GENERAL MANAGER'S COMMENTS

        The General  Manager of  Community Services RECOMMENDS  approval of
        the foregoing.

   COUNCIL POLICY

   In  November of  1994, Council  approved the  extension of  13 Secondary
   Suite  Program  staff  positions  until  December  31,  1995,  to  allow
   completion  of  the notification  process in  all  RS-1 and  RS-1S zoned
   neighbourhoods.

   Recommendations  for increased  staff  or enhanced  programs  are to  be
   offset by  corresponding  spending reductions  or by  increases in  non-
   taxation revenue.

                                     - 2 -

   PURPOSE

   To provide an  update on the Secondary  Suite Program, and  to recommend
   the  retention of seven permanent and six temporary positions to process
   the  ongoing   influx  of  complaints,  inspections   and  suite  permit
   applications.

   BACKGROUND

   In the  fall of  1986 and  early 1987,  Council established  the present
   direction for the suite  review program.  This included  restricting the

   development  of  secondary  kitchens,  allowing family  suites  and  the
   approval  for the Joyce Station  area "pilot project".   On December 15,
   1987, the  amendments to the Zoning and Development By-law for a new RS-
   1S  district   schedule  were  approved.     Subsequently  the  Planning
   Department  has  carried  out  neighbourhood reviews  and  reported  the
   results to  Council.  These  reviews have  resulted in  the rezoning  of
   approximately half of the RS-1 areas to RS-1S zoning.

   On July 14 1988, Council approved a City Manager's report which outlined
   the staffing needs for  implementation of the suite  enforcement program
   in the  Joyce Station area.   These 12 positions were  filled during the
   first six months of 1989.

   On November 30, 1989,  Council authorized 11 additional staff  (total of
   23 positions) to  implement the Secondary Suite Program in  all RS-1 and
   RS-1S zoned neighbourhoods.  In October 1991, Council reduced the number
   of staff  to 18, and  approved these positions until  December 31, 1994.
   As  part  of  the  budget  review  process  in  1993  and  1994, further
   reductions to the present 13 were implemented.

   In  November 1994,  the 13  positions were  further approved  by Council
   until  December 31, 1995, in order to complete the notification process.
   Staffing levels are shown in Appendix A.

   PROGRAM STATUS

   On  August  1,  1995,  Secondary   Suite  Program  staff  completed  the
   notification  process  for  the   last  area  --  the  Dunbar/Kerrisdale
   neighbourhood.  Applications continue to come in from this area as  well
   as the previously notified areas.   Up to December 31, 1995, a  total of
   4,247 Special  Inspection Applications have been  received, resulting in
   2,905 Development Permits being issued for short and long-term retention
   of suites.  Appendix B shows the program statistics by neighbourhood.
    
   While  the initial  notification  process  has  been  completed  in  all
   neighbourhoods,   staff  continue   to   process  the   ongoing  special
   inspections and follow-ups  of existing and new permits, as  well as the
   inevitable complaints.  The bulk of the work in the 

                                     - 3 -

   previous areas  is  related to  dealing  with suite  complaints,  permit
   issuance  and follow-up  inspections, as well  as monitoring  short term
   phase-out suites  which  are due  to  expire.   There are  currently  60
   applications waiting for inspections and 900 active files, including new
   applications, work  in progress, applications to  upgrade from phase-out
   to permanent  status and  orders to correct  unsafe conditions.   All of
   this  work  is  heavily  service  oriented  as  most  suites  have  been
   constructed by inexperienced home  owners and it is often  difficult for
   inspectors to determine the  safety of the gas, plumbing  and electrical
   installations.  As well, numerous visits may be required to clarify  the
   type  and quality  of repair  required.   Appendix  D gives  examples of
   problems found in suites.

   STAFFING

   Between  January 1993 and September 1995, this department has received a
   total  of 2,079 complaints regarding  illegal suites.  Approximately 75%
   of  these complaints have been  referred to the  Secondary Suite Program
   for enforcement letters and  subsequent follow-ups.  The retention  of a
   core  group of  seven  permanent staff  will  enable the  department  to
   continue  these   tasks  as  well  as  handle  the  ongoing  complaints,
   inspections and permit applications.

   The remaining six positions are needed until June 30, 1996 to help clear
   up the current backlog resulting from the final area notification. 

   Previous general permit  fee reviews have  taken into consideration  the
   work done by Secondary Suite staff, and these costs have been built into
   yearly  increases.  The  next review in  1996 will include  a mandate to
   ensure all costs associated with the Secondary Suite Program are covered
   by permit fees, as these staff are now part of the total permit process.
   It is estimated that this increase would be approximately 2% to 3%.

   The current staff positions are shown in Appendix A.  

   SPECIAL INSPECTION FEE

   A  two-level special inspection fee for secondary suites was approved by
   Council in 1991.  To encourage early applications, home owners who apply
   within 90 days of notification are charged $10.00, while those who apply
   after the 90 day period pay the regular fee of $252.00.

   Now  that  the  initial notification  process  has  been  completed, the
   reduced $10.00  fee at the 90 day period is no longer applicable, except
   in the case of  a new owner.   Staff recommend that  the concept of  the
   reduced rate be retained for new  owners, but at $83.00 (the fee charged
   for re-inspection when owners wish to 

                                     - 4 -

   upgrade from a phase-out to permanent  suite) rather than $10.00.   This
   will  continue  to  encourage home  owners  to  upgrade  the safety  and
   liveability  of  their  suites  while  providing  increased  permit  fee
   revenue.    

   FINANCIAL IMPLICATIONS

   The  costs  associated  with  the recommendations  in  this  report  are
   $502,200 in 1996 and $357,391 annually thereafter.  Details are provided
   in Appendix C.

   Consistent with  Council's decision in  November 1994, funding  for this
   program lapsed at the end of 1995  and no provision has been made for it
   in the 1996 Permits and Licenses budget target.  If Council approves the
   extension  of the program as recommended,  funding will have to be added
   to the 1996  Operating Budget.   Offsetting revenue,  as recommended  in
   Recommendation  D,  will not  be available  until  after the  next major
   review  of  trade  permit  fees,  scheduled  to   take  place  following
   completion of the  Building and Development  Process Review expected  in
   the Fall of 1996.

   On January 26, 1996, Council considered the preliminary Operating Budget
   position  and approved a budget envelope with a maximum general purposes
   tax increase  of 1%.   In recommending  that position to  Council, staff
   committed to finalizing the 1996 estimates with  a tax increase as close
   to  0% as possible.   The preliminary budget  position acknowledged that
   there were several outstanding programs/staffing requests, including the
   Secondary  Suite Program, that would  be considered by  Council prior to
   the estimates being finalized.  While approval does not seriously impact
   on  a 1% tax increase  position, approval of  these recommendations will
   make the 0% tax increase objective more difficult to achieve.

   CONCLUSION

   The  implementation   of  the  Secondary  Suite   Program  continues  as
   previously  approved by Council.   This program  allows flexible options
   for  owners wishing to upgrade or install  a suite, and for those owners
   caught  with an illegal suite.   The provincial  government has recently
   amended   the  Building   Code  to   facilitate  the   installation  and
   legalization of suites similar to the City's changes instituted in 1989.

   The  suite program has  evolved into a section  of Permits and Licenses,

   which  has the responsibility to  deal with all  secondary suite issues.
   Extra staff time  is required to deal with the  suite issues which often
   involve  landlord/tenant  disputes,   multiple  suites  in   one  house,
   coordination  with the  Vancouver  Health Board  and housing  relocation
   staff, and  extensions of  time for  home owners.   This volume  of work
   cannot  be assumed  by  other Permits  and Licenses  staff, and  is most
   effectively dealt with by a core group of trained staff.


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