ADMINISTRATIVE REPORT Date: February 19, 1996 Dept.File No.2178DIC.COV TO: Vancouver City Council FROM: Assistant Director of Permits and Licenses SUBJECT: Secondary Suite Program RECOMMENDATION A. THAT the 13 Secondary Suite Program staff positions be extended as follows at a cost of $502,200 in 1996 with funds to be provided from the 1996 Operation Budget: i. Seven positions to be made regular, subject to job evaluation by the General Manager, Human Resource Services. ii. Three inspector and three clerical positions be extended until June 30, 1996. B. THAT the $10.00 special inspection fee be changed to $83.00 where the application is made within 60 days of notification. C. THAT the Director of Legal Services be instructed to bring forward the necessary by-law amendments. D. THAT the Development Permit, Building, Plumbing, Sprinkler, Gas and Electrical Permit fees be adjusted at the next major review of fees to fully recover the ongoing costs of the seven permanent positions approved in this report. GENERAL MANAGER'S COMMENTS The General Manager of Community Services RECOMMENDS approval of the foregoing. COUNCIL POLICY In November of 1994, Council approved the extension of 13 Secondary Suite Program staff positions until December 31, 1995, to allow completion of the notification process in all RS-1 and RS-1S zoned neighbourhoods. Recommendations for increased staff or enhanced programs are to be offset by corresponding spending reductions or by increases in non- taxation revenue. - 2 - PURPOSE To provide an update on the Secondary Suite Program, and to recommend the retention of seven permanent and six temporary positions to process the ongoing influx of complaints, inspections and suite permit applications. BACKGROUND In the fall of 1986 and early 1987, Council established the present direction for the suite review program. This included restricting the development of secondary kitchens, allowing family suites and the approval for the Joyce Station area "pilot project". On December 15, 1987, the amendments to the Zoning and Development By-law for a new RS- 1S district schedule were approved. Subsequently the Planning Department has carried out neighbourhood reviews and reported the results to Council. These reviews have resulted in the rezoning of approximately half of the RS-1 areas to RS-1S zoning. On July 14 1988, Council approved a City Manager's report which outlined the staffing needs for implementation of the suite enforcement program in the Joyce Station area. These 12 positions were filled during the first six months of 1989. On November 30, 1989, Council authorized 11 additional staff (total of 23 positions) to implement the Secondary Suite Program in all RS-1 and RS-1S zoned neighbourhoods. In October 1991, Council reduced the number of staff to 18, and approved these positions until December 31, 1994. As part of the budget review process in 1993 and 1994, further reductions to the present 13 were implemented. In November 1994, the 13 positions were further approved by Council until December 31, 1995, in order to complete the notification process. Staffing levels are shown in Appendix A. PROGRAM STATUS On August 1, 1995, Secondary Suite Program staff completed the notification process for the last area -- the Dunbar/Kerrisdale neighbourhood. Applications continue to come in from this area as well as the previously notified areas. Up to December 31, 1995, a total of 4,247 Special Inspection Applications have been received, resulting in 2,905 Development Permits being issued for short and long-term retention of suites. Appendix B shows the program statistics by neighbourhood. While the initial notification process has been completed in all neighbourhoods, staff continue to process the ongoing special inspections and follow-ups of existing and new permits, as well as the inevitable complaints. The bulk of the work in the - 3 - previous areas is related to dealing with suite complaints, permit issuance and follow-up inspections, as well as monitoring short term phase-out suites which are due to expire. There are currently 60 applications waiting for inspections and 900 active files, including new applications, work in progress, applications to upgrade from phase-out to permanent status and orders to correct unsafe conditions. All of this work is heavily service oriented as most suites have been constructed by inexperienced home owners and it is often difficult for inspectors to determine the safety of the gas, plumbing and electrical installations. As well, numerous visits may be required to clarify the type and quality of repair required. Appendix D gives examples of problems found in suites. STAFFING Between January 1993 and September 1995, this department has received a total of 2,079 complaints regarding illegal suites. Approximately 75% of these complaints have been referred to the Secondary Suite Program for enforcement letters and subsequent follow-ups. The retention of a core group of seven permanent staff will enable the department to continue these tasks as well as handle the ongoing complaints, inspections and permit applications. The remaining six positions are needed until June 30, 1996 to help clear up the current backlog resulting from the final area notification. Previous general permit fee reviews have taken into consideration the work done by Secondary Suite staff, and these costs have been built into yearly increases. The next review in 1996 will include a mandate to ensure all costs associated with the Secondary Suite Program are covered by permit fees, as these staff are now part of the total permit process. It is estimated that this increase would be approximately 2% to 3%. The current staff positions are shown in Appendix A. SPECIAL INSPECTION FEE A two-level special inspection fee for secondary suites was approved by Council in 1991. To encourage early applications, home owners who apply within 90 days of notification are charged $10.00, while those who apply after the 90 day period pay the regular fee of $252.00. Now that the initial notification process has been completed, the reduced $10.00 fee at the 90 day period is no longer applicable, except in the case of a new owner. Staff recommend that the concept of the reduced rate be retained for new owners, but at $83.00 (the fee charged for re-inspection when owners wish to - 4 - upgrade from a phase-out to permanent suite) rather than $10.00. This will continue to encourage home owners to upgrade the safety and liveability of their suites while providing increased permit fee revenue. FINANCIAL IMPLICATIONS The costs associated with the recommendations in this report are $502,200 in 1996 and $357,391 annually thereafter. Details are provided in Appendix C. Consistent with Council's decision in November 1994, funding for this program lapsed at the end of 1995 and no provision has been made for it in the 1996 Permits and Licenses budget target. If Council approves the extension of the program as recommended, funding will have to be added to the 1996 Operating Budget. Offsetting revenue, as recommended in Recommendation D, will not be available until after the next major review of trade permit fees, scheduled to take place following completion of the Building and Development Process Review expected in the Fall of 1996. On January 26, 1996, Council considered the preliminary Operating Budget position and approved a budget envelope with a maximum general purposes tax increase of 1%. In recommending that position to Council, staff committed to finalizing the 1996 estimates with a tax increase as close to 0% as possible. The preliminary budget position acknowledged that there were several outstanding programs/staffing requests, including the Secondary Suite Program, that would be considered by Council prior to the estimates being finalized. While approval does not seriously impact on a 1% tax increase position, approval of these recommendations will make the 0% tax increase objective more difficult to achieve. CONCLUSION The implementation of the Secondary Suite Program continues as previously approved by Council. This program allows flexible options for owners wishing to upgrade or install a suite, and for those owners caught with an illegal suite. The provincial government has recently amended the Building Code to facilitate the installation and legalization of suites similar to the City's changes instituted in 1989. The suite program has evolved into a section of Permits and Licenses, which has the responsibility to deal with all secondary suite issues. Extra staff time is required to deal with the suite issues which often involve landlord/tenant disputes, multiple suites in one house, coordination with the Vancouver Health Board and housing relocation staff, and extensions of time for home owners. This volume of work cannot be assumed by other Permits and Licenses staff, and is most effectively dealt with by a core group of trained staff. * * * * *