SUPPORTS ITEM NO. 3 P&E COMMITTEE AGENDA FEBRUARY 22, 1996 ADMINISTRATIVE REPORT Date: February 8, 1996 Dept. File No. 4101 TO: Standing Committee on Planning and Environment FROM: General Manager of Engineering Services SUBJECT: 1996/1997 Transit Service Plan RECOMMENDATIONS A. THAT Council again request BC Transit to develop new service design guidelines, and implement improved data collection, transit planning and management methods as outlined in Appendix A, in order to allocate service in a more objective and rational method, and address some of the chronic transit customer problems such as insufficient levels of service, crowding, and unreliability. B. THAT Council express its concern to BC Transit that the new transit services required for the emerging high density residential areas on the north shore of False Creek and in Riverside/Fraser Lands have not been implemented yet, and request that these services be initiated quickly in order to establish and encourage transit use. C. THAT BC Transit develop options for a new route linking Central Broadway, the Downtown and Waterfront Station. D. THAT BC Transit consider providing more innovative fare policies in order to encourage ridership, such as group based discounts for educational, other government and major employment institutions. COUNCIL POLICY Council's priorities for transportation modes are walking, cycling, transit, goods movement, and the automobile. Council supports measures to increase transit use as a means of reducing the impacts of general vehicular traffic growth and improving regional air quality, as per the "Clouds of Change" initiatives. Council on April 21, 1994, approved a package of new transit service design guidelines and proposed transit services.SUMMARY The Vancouver Regional Transit Commission (VRTC) recently approved the 1996/97 Annual Service Plan, and forwarded it to the municipalities for comment. The plan outlines the service changes for the upcoming year. It contains mostly items that were approved in previous Annual Service Plans including several changes that will benefit Vancouver, for example: Broadway Express, Granville Express, and direct transit routes between downtown Vancouver and North Burnaby (i.e. bypassing transfers at Kootenay Loop). While these improvements are desirable, it is discouraging that BC Transit has not implemented other City recommendations for improved service. These are being pursued with BC Transit through the 5 year planning process now underway. PURPOSE This report discusses BC Transit's service plan for next year. BACKGROUND Each year BC Transit prepares a report to the VRTC that outlines the proposed changes to transit service in the Region for the coming fiscal year. Once approved, the report is used to prepare the budget. On November 15, 1995, the VRTC approved this year's report, and BC Transit was directed to circulate the report to the municipalities for information and comment. A copy of the report was received by the City Clerk in January 1996, with a request from BC Transit for Council to provide comments by the end of February 1996. The report in general contains improvements that were previously approved in 1994/95 and 1995/96 but not implemented due to a shortage of new buses. Council provided comments (summarized in Appendix A) to the VRTC regarding the previous plans. 1996/97 ANNUAL SERVICE PLAN The plan contains: 1. North Burnaby/SFU - New Routes The key improvement is the provision of direct express bus service between North Burnaby and downtown Vancouver. Currently, all transit trips between North Burnaby and Vancouver require a transfer at Kootenay Loop. The proposed changes would eliminate these transfers thereby reducing travel times and inconvenience to the public. Council has already supported this proposal in concept. However, Council has expressed opposition to BC Transit's previous plan to include, as part of the North Burnaby changes, frequency reductions to local Vancouver services impacted by this restructuring, namely the evening services on Hastings Street and the midday services on Broadway west of Granville Street. 2. Granville Express Bus Service - Marpole This service improvement was promised by BC Transit when Council approved the HOV lane on Granville Street. The stopping procedures for the Richmond express services will be revised to allow Marpole residents to use these services for trips to and from the Downtown. 3. Broadway Express Bus Service BC Transit intends to implement this service in September 1996, in advance of installing Rapid Transit for the corridor. The Express Bus service would operate between UBC and Lougheed Mall every 8 to 10 minutes in the peak period and every 10 to 15 minutes in the off-peak periods, using articulated buses. Significant travel time savings would be available to passengers - for example, a saving of 10 to 12 minutes for a ride from Broadway Station to UBC compared to the #9 local trolley service. It would also eliminate transfers at Brentwood Mall and Boundary Loop for customers travelling in the corridor between Lougheed Mall and destinations in the City. In the peak periods there would be a reduction in the frequency of the existing #9 local Broadway trolley route from about 3.5 to 5.5 minutes; however, the combined service frequency of local and express buses on Broadway would be about the same. In the off peak periods there would be an improvement in service frequency as the new express bus service would be added to the existing local service. Implementing this service would allow cancellation of the #109 service and the UBC Express service from Broadway Station. Design details regarding the Express Bus service, including traffic operations on Broadway, stopping procedures, fare collection methods and transit priority measures, will be reported to Council prior to service startup. 4. Richmond Centre to Metrotown Route The fastest growing travel market in the Region is between suburbs. However, while the total number of trips between the suburbs may be large, the trips can be very scattered and expensive to serve by transit. Transit can be much more productive in serving trips in the more densely populated inner areas of the Region where jobs are also more centrally concentrated. Nevertheless, BC Transit proposes to provide peak period service between Richmond Centre and Metrotown. This service would attract annually 320,000 trips from other transit services and 55,000 new trips from automobiles.5. Other service improvements These include: allocation of more buses and service hours to alleviate overloaded buses and maintain service frequencies on routes with growing traffic congestion; implementation of bus priority measures; implementation of minibus service; and the reallocation of service hours from under-utilized routes. BC Transit has not specified where the additional service hours will be allocated; however, it is hoped they would be allocated in the City where crowding and pass-ups are a problem. For example, it should be possible to provide relief to the #3 Main/Robson, #8 Fraser/Davie and #17 Oak services. Staff will discuss this item with BC Transit and report to Council as necessary. DISCUSSION The major transit improvements in this program are the North Burnaby changes, the Broadway Express Bus route and the Granville Express service. These have been supported by Council previously and will provide better service for Vancouver residents. BC Transit does not have sufficient funding to provide the amount of service all the municipalities want. It is discouraging to note that while BC Transit is still not planning additional service changes per Council's other recommendations (see Appendix A), it is able to provide additional suburb-to-suburb service (part 4 above). In order to allocate service in an objective manner, Council has recommended the development of new service design guidelines, and implementing improved data collection, transit planning and management methods. Resolution of acceptable service design guidelines would allow BC Transit to begin to address some of the chronic problems associated with the bus system including insufficient levels of service, crowding, and unreliability. Staff will continue to pursue these measures and other Council requests through BC Transit's 5-year transit planning process. However, it is suggested that the importance of these items be reiterated through a Council recommendation. North Shore False Creek And Riverside/Fraser Lands Services Council has requested BC Transit to provide improved transit service to the emerging high density residential areas in Riverside/Fraser Lands and the north shore of False Creek. These routes were approved by the VRTC in previous Annual Service Plans but have not been implemented to date, and are not included in the current plan. A north shore False Creek service would connect Pacific Place and Yaletown to the Downtown and Waterfront Station. This would encourage more transit-oriented residents to locate in False Creek, supporting the City's goal to reduce auto use. Appendix B illustrates the route identified previously for this service; however, other options exist. We will report back when BC Transit implements this route. A bus route for Riverside/Fraser Lands was reaffirmed by Council on June 24, 1993. As illustrated in Appendix C, the route favoured by the City would extend west on South East Marine Drive to Victoria Drive and the Harrison Loop. It would provide a direct transit connection to SkyTrain for the new residents in this sector and, again, help establish and encourage transit use. BC Transit prefer the route illustrated in Appendix D, as it provides operational and customer service advantages; however, it requires the use of a section of Fraserview Drive and is opposed by residents on that street. It is very important to establish transit service early in newly developing high density neighbourhoods. Recommendation B is included so that Council can remind BC Transit how necessary these new transit services are to the City. Central Broadway/Downtown Connector Downtown Vancouver and Central Broadway are the largest commercial/employment centres in the Province, and there is significant demand for travel between them. At present, the only bus route that connects directly these areas is the #17 Oak; however, it serves only a small section of Broadway, between Oak and Cambie Streets, and does not connect to Waterfront Station. It is recommended that BC Transit consider options for a better transit service between these areas. Some of the options are illustrated in Appendix E. The Cambie Corridor Consortium, which is an association of Employee Trip Administrators in the Central Broadway area, strongly supports a Central Broadway to SeaBus/Westcoast Express connection especially in the peak periods as a way of encouraging transit use. There may be also an opportunity to provide better service to the Vancouver Public Library as part of this proposal or other route changes planned for the downtown. We will continue to work with BC Transit on this and report back. Fare Plan Typically, the Annual Service Plan report has not dealt with transit fares. An upcoming comprehensive report on transit in the City will review this matter in more detail. This will include previous Council resolutions, and a review of a potential Downtown/West End fare zone, and an expanded Regional fare zone. In the meantime, it is suggested Council recommend that BC Transit consider developing a more innovative fare policy in order to encourage ridership. For example, group based discounts through employers are already being reviewed by BC Transit in cooperation with the Cambie Consortium. This could be expanded to include educational, other government and major employment institutions. * * * * *