SUPPORTS ITEM NO. 2  
                                                      CS&B COMMITTEE AGENDA
                                                      FEBRUARY 22, 1996    



                              ADMINISTRATIVE REPORT


                                                    Date:  February 1, 1996


     TO:       Standing Committee on City Services and Budgets

     FROM:     Manager of Community Services, Social Planning

     SUBJECT:  Allocation of 1995 Cross-Cultural Expertise Grants




     CONSIDERATION

          THAT  Council  approve  Cross-Cultural  Expertise Grants  to  the
          following  organizations, the  source  of funds  being a  $18,000
          reserve in the 1995 Community Services Grants budget:

          a)  a grant of $7,044 to Frog Hollow Neighbourhood House;
          b)  a grant of $2,550 to Big Sisters of B.C. Lower Main-         
     land; and
          c)  a grant of $7,700 to SUCCESS.


     GENERAL MANAGER'S COMMENTS

          The General  Manager of Community Services  submits the foregoing
          for CONSIDERATION.


     COUNCIL POLICY

     Approval of grant recommendations requires eight affirmative votes.



     PURPOSE

     This  report describes  the purpose  and funding  criteria  for Cross-
     Cultural Expertise  Grants (which are  part of the  Community Services
     Grants), and recommends grants to three projects.


     BACKGROUND

     On March 28,  1995, Council approved a reserve of  $18,000 in the 1995
     Community Services Grants budget for Cross-Cultural Facilitation.  The
     City had  received requests from several  immigrant-serving groups for
     funding  to support  their  work with  "mainstream"  groups on  cross-
     cultural issues. Staff recommended the reserve rather than immediately
     funding the applications at  hand, because while we believed  the work
     was  important, we  thought  it  was  necessary  for  the  prospective
     partners to  develop a  shared understanding  and objectives  for such
     work.

     Staff  met over several  months with a  group of immigrant-integration

     agencies, community service organizations and other funders to develop
     the  grant  criteria  (Appendix   A).    Briefly,  the  Cross-Cultural
     Expertise Grants provide  short-term, result-oriented funding  to help
     groups   undertake   projects  which   will   increase  cross-cultural
     expertise/understanding.    Groups  must  be  eligible  for  Community
     Services Grants, must work in partnership with another group, and must
     be prepared to use the results of the work to improve partnerships and
     make programs and organizations more accessible.

     The  program  description  was sent  to  all  Community Service  Grant
     recipients in  early November.   Five applications  were received  and
     three are recommended.

     Staff intend to  recommend a  reserve in the  1996 Community  Services
     Grants  budget for  the continuation  of the  Cross-Cultural Expertise
     Grants.  We will monitor the progress of the first round of grants and
     use the feedback to make any needed modifications in the 1996 program.
     We should know by the end of 1996 whether this approach is effective.


     RECOMMENDED GRANTS

     Each of the projects  is a partnership between two  agencies. Although
     there  is  no  formal   funders'  partnership  on  the  Cross-Cultural
     Expertise  grants as yet, two  of the projects  being recommended have
     cost sharing from other funders.

       -  Frog Hollow  Neighbourhood House: recommended grant  $7,044. This
          project is a partnership  between Frog Hollow Neighbourhood House
          and  Thunderbird Community  Centre Association  to involve  First
          Nations   families  in  Hastings-Sunrise  in  developing  program
          approaches and  services in both  agencies which are  relevant to
          First Nations people.  This project will run for 8 months.  It is
          being cost shared  with United Way,  Special Projects, which  has
          approved a grant of $7,478.






       -  Big  Sisters: recommended  grant  $ 2,550.    This project  is  a
          partnership between  Big Sisters  and the Squamish  Nation Social
          Development Department  to recruit First Nations  big sisters and
          to strengthen and develop cultural understand-ing between the two
          agencies and their  clients.  The  recruitment and training  will
          happen  both on  the North  Shore and  in Vancouver,  through the
          various  native   housing   projects.     Canadian  Heritage   is
          recommending a grant of $4,000, to complete the needed total cost
          for this project of $6,550. 

       -  SUCCESS: recommended grant $7,700.  This project is a partnership
          between SUCCESS and Family Services of Greater Vancouver to share
          and develop expertise between the  two agencies in management and
          administrative  systems, cultural  outreach and  front-line staff
          development.  The  longer term goal  of this work is  to increase
          the  accessibility  of  mainstream  services  and  strengthen the
          family support networks for non-English speaking residents.


     The two grant requests not recommended for funding were a request from
     South Granville  Seniors and Hispa-Seniors;  and a request  from North
     Shore Family Counselling and  Immigrant Services Society (Appendix B).
     The former, which was to develop South Granville's handyworker service
     in  the  Spanish-speaking  community  was  a  sound  idea for  service
     development but did not, in the opinion of Social Planning staff, have

     the component  of organizational  learning intended for  these grants.
     The North Shore Counselling application was not sufficiently developed
     to consider.

     Staff are hopeful that  the Cross-Cultural Expertise Grants will  be a
     tool for result-oriented, strategic  work to increase integration, and
     that the increased  coordination among agencies  will help to  support
     and strengthen the City's social service network.


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                                                           October 26, 1995


                         CROSS-CULTURAL EXPERTISE GRANTS


     Council reserved $18,000 in the 1995  Community Services Grants budget
     toward  the  development  of  an approach  to  sharing  cross-cultural
     expertise among social service organizations.

     The  following principles  and  funding criteria  have been  developed
     through a series of meetings involving immigrant-integration agencies,
     community  service  organizations, other  funders and  Social Planning
     staff.

     The   intention   of  Social   Planning   staff  is   to   test  these
     principles/criteria on a pilot  basis, by inviting the first  round of
     applications  in November 1995.   We will review  the applications and
     present a report to Council on the new program together with our grant
     recommendations, as  early as possible  in 1996.   We will  review the
     progress  and results of  the initial work.   Subsequent changes to or
     development  of this  funding approach  will be  based on  the results
     obtained.


     Cross-Cultural Expertise Grants

     Purpose:

     Cross-Cultural   Expertise   Grants   (CCEG)  are   to   support   the
     implementation  of  initiatives which  share  and  develop the  cross-
     cultural expertise of social service organizations in Vancouver.

     This  grant has the same  basic eligibility criteria  as any Community
     Services  Grant  (e.g.  non-profit,  social  service  agency,  serving
     Vancouver residents).

     A CCEG grant differs from other Community Service Grants in that:

     -  It provides  short term, developmental funding  rather than ongoing
        program/ service delivery funding.
     -  The  focus is on sharing  and developing expertise,  not on service
        delivery.

     Principles:

     -  The grant  is primarily for  the implementation of  new initiatives
        which will share/increase cross-cultural  expertise/ understanding.
        (There   may  be  a  planning  phase,  but  we  are  assuming  that
        organizations applying  for this grant have already done basic work
        such as issue identification, barrier identification, assessment of
        policies   and  practises   with   respect  to   being   culturally
        accessible.)

     -  Partnership  or  collaboration  between  agencies  is  an essential
        component of the project.

     -  The work responds to real, demonstrable needs.

     -  Both  (all)  parties learn  or benefit  and  the end  result should
        benefit the broader community.

     -  The  work   results  in  transfer  of   knowledge/ability,  and  to
        demonstrated  systemic  change   within  the  organization,   e.g.,
        revisions to staff training, program modifications, etc.

     -  There  must be  evidence of  appropriate ongoing  funding  or staff
        commitment on the part of the  agency that will be maintaining  the
        initiative.


     Examples of work:

     Social service organizations may find many ways of working together to
     increase cross-cultural  expertise.  The following  three projects are
     not intended as blueprints but as examples:

     -  A woman's centre which wants to be more accessible partners with an
        immigrant-integration agency.  With the help of a consultant,  they
        develop an inter-agency team, and train  this team to be an ongoing
        resource for service delivery.  This example is interesting because
        it includes the provision of service, which is not,  in itself, the
        focus of the  CCEG grants.  This project  would be eligible because
        it is highly  collaborative, involves a skill exchange  between two
        organizations, and makes systemic changes.

     -  A social service organization  and an immigrant-integration  agency
        which  already  have  individual  volunteer  recruitment/  training
        programs,  plan and develop a mutual volunteer training and support
        program.  The goals  of this work respond to  specific issues/needs
        in both organizations.

     -  A  neighbourhood-based  organization   which  wants   to  be   more
        accessible to residents of a specific cultural community works with
        an organization  which has expertise  in and connections  with that
        community to plan and  carry out activities which will  connect the
        organization and community.  The information/learning that  results
        from the  activities is then  acted upon, in  making organizational
        changes.


     We will not fund:

     -  Basic planning  activities that can  be funded through  Partners in
        Organizational Development (POD) and other sources
     -  Activities/costs that are part of ongoing operations
     -  Projects that are primarily service development
     -  We will not fund retroactively.


     How to apply:

     Please  keep in mind that for the pilot  of this grant, the City has a
     total budget of $18,000.  If  necessary for the scope of the  work, we
     encourage applicants to seek out other sources of funding.  You should
     be able to  complete the project -- or a clearly  defined phase of the
     project -- within one year.

     Submit a proposal (2-3 pages) outlining:

      -  the project idea
      -  the issue/problem being addressed
      -  each partner's  role in  the work and  the resource/strength  they
         bring to the project
      -  outline of tasks
      -  timeline
      -  estimate of costs, e.g., outside consultant, seconded staff, other
         costs
      -  if  applying to other funders,  note the amount  requested and the
         tasks covered
      -  the expected results
      -  how you will measure these results
      -  strategy for using/embedding the results
      -  evaluation process and criteria.


     This proposal should  be signed by a Board and  staff member from each
     involved organization.

     Social Planning will review  each proposal, and meet jointly  with the
     applicants to  review the  proposal, before making  recommendations to
     Council. 

     Deadline for submission of proposal  to Social Planning: November  24,
     1995 



     1995 Cross-Cultural Expertise Grants not recommended



     -   South Granville Seniors  Centre/Hispano-American Seniors:  request
         $4,700 for development of Spanish-speaking handy-workers to assist
         Spanish-speaking  seniors.     Project  included  recruitment  and
         training of workers and develop-ment  of "how-to" booklet, for use
         by other agencies.


     -   North Shore Counselling Centre/Immigrant Services Society: request
         for  $1,000  to  provide  case  supervision  and  access  to  NSCC
         educational  opportunities for Immigrant  Services' family support
         worker.



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