SUPPORTS ITEM NO. 2 CS&B COMMITTEE AGENDA FEBRUARY 22, 1996 ADMINISTRATIVE REPORT Date: February 1, 1996 TO: Standing Committee on City Services and Budgets FROM: Manager of Community Services, Social Planning SUBJECT: Allocation of 1995 Cross-Cultural Expertise Grants CONSIDERATION THAT Council approve Cross-Cultural Expertise Grants to the following organizations, the source of funds being a $18,000 reserve in the 1995 Community Services Grants budget: a) a grant of $7,044 to Frog Hollow Neighbourhood House; b) a grant of $2,550 to Big Sisters of B.C. Lower Main- land; and c) a grant of $7,700 to SUCCESS. GENERAL MANAGER'S COMMENTS The General Manager of Community Services submits the foregoing for CONSIDERATION. COUNCIL POLICY Approval of grant recommendations requires eight affirmative votes. PURPOSE This report describes the purpose and funding criteria for Cross- Cultural Expertise Grants (which are part of the Community Services Grants), and recommends grants to three projects. BACKGROUND On March 28, 1995, Council approved a reserve of $18,000 in the 1995 Community Services Grants budget for Cross-Cultural Facilitation. The City had received requests from several immigrant-serving groups for funding to support their work with "mainstream" groups on cross- cultural issues. Staff recommended the reserve rather than immediately funding the applications at hand, because while we believed the work was important, we thought it was necessary for the prospective partners to develop a shared understanding and objectives for such work. Staff met over several months with a group of immigrant-integration agencies, community service organizations and other funders to develop the grant criteria (Appendix A). Briefly, the Cross-Cultural Expertise Grants provide short-term, result-oriented funding to help groups undertake projects which will increase cross-cultural expertise/understanding. Groups must be eligible for Community Services Grants, must work in partnership with another group, and must be prepared to use the results of the work to improve partnerships and make programs and organizations more accessible. The program description was sent to all Community Service Grant recipients in early November. Five applications were received and three are recommended. Staff intend to recommend a reserve in the 1996 Community Services Grants budget for the continuation of the Cross-Cultural Expertise Grants. We will monitor the progress of the first round of grants and use the feedback to make any needed modifications in the 1996 program. We should know by the end of 1996 whether this approach is effective. RECOMMENDED GRANTS Each of the projects is a partnership between two agencies. Although there is no formal funders' partnership on the Cross-Cultural Expertise grants as yet, two of the projects being recommended have cost sharing from other funders. - Frog Hollow Neighbourhood House: recommended grant $7,044. This project is a partnership between Frog Hollow Neighbourhood House and Thunderbird Community Centre Association to involve First Nations families in Hastings-Sunrise in developing program approaches and services in both agencies which are relevant to First Nations people. This project will run for 8 months. It is being cost shared with United Way, Special Projects, which has approved a grant of $7,478. - Big Sisters: recommended grant $ 2,550. This project is a partnership between Big Sisters and the Squamish Nation Social Development Department to recruit First Nations big sisters and to strengthen and develop cultural understand-ing between the two agencies and their clients. The recruitment and training will happen both on the North Shore and in Vancouver, through the various native housing projects. Canadian Heritage is recommending a grant of $4,000, to complete the needed total cost for this project of $6,550. - SUCCESS: recommended grant $7,700. This project is a partnership between SUCCESS and Family Services of Greater Vancouver to share and develop expertise between the two agencies in management and administrative systems, cultural outreach and front-line staff development. The longer term goal of this work is to increase the accessibility of mainstream services and strengthen the family support networks for non-English speaking residents. The two grant requests not recommended for funding were a request from South Granville Seniors and Hispa-Seniors; and a request from North Shore Family Counselling and Immigrant Services Society (Appendix B). The former, which was to develop South Granville's handyworker service in the Spanish-speaking community was a sound idea for service development but did not, in the opinion of Social Planning staff, have the component of organizational learning intended for these grants. The North Shore Counselling application was not sufficiently developed to consider. Staff are hopeful that the Cross-Cultural Expertise Grants will be a tool for result-oriented, strategic work to increase integration, and that the increased coordination among agencies will help to support and strengthen the City's social service network. * * * * * October 26, 1995 CROSS-CULTURAL EXPERTISE GRANTS Council reserved $18,000 in the 1995 Community Services Grants budget toward the development of an approach to sharing cross-cultural expertise among social service organizations. The following principles and funding criteria have been developed through a series of meetings involving immigrant-integration agencies, community service organizations, other funders and Social Planning staff. The intention of Social Planning staff is to test these principles/criteria on a pilot basis, by inviting the first round of applications in November 1995. We will review the applications and present a report to Council on the new program together with our grant recommendations, as early as possible in 1996. We will review the progress and results of the initial work. Subsequent changes to or development of this funding approach will be based on the results obtained. Cross-Cultural Expertise Grants Purpose: Cross-Cultural Expertise Grants (CCEG) are to support the implementation of initiatives which share and develop the cross- cultural expertise of social service organizations in Vancouver. This grant has the same basic eligibility criteria as any Community Services Grant (e.g. non-profit, social service agency, serving Vancouver residents). A CCEG grant differs from other Community Service Grants in that: - It provides short term, developmental funding rather than ongoing program/ service delivery funding. - The focus is on sharing and developing expertise, not on service delivery. Principles: - The grant is primarily for the implementation of new initiatives which will share/increase cross-cultural expertise/ understanding. (There may be a planning phase, but we are assuming that organizations applying for this grant have already done basic work such as issue identification, barrier identification, assessment of policies and practises with respect to being culturally accessible.) - Partnership or collaboration between agencies is an essential component of the project. - The work responds to real, demonstrable needs. - Both (all) parties learn or benefit and the end result should benefit the broader community. - The work results in transfer of knowledge/ability, and to demonstrated systemic change within the organization, e.g., revisions to staff training, program modifications, etc. - There must be evidence of appropriate ongoing funding or staff commitment on the part of the agency that will be maintaining the initiative. Examples of work: Social service organizations may find many ways of working together to increase cross-cultural expertise. The following three projects are not intended as blueprints but as examples: - A woman's centre which wants to be more accessible partners with an immigrant-integration agency. With the help of a consultant, they develop an inter-agency team, and train this team to be an ongoing resource for service delivery. This example is interesting because it includes the provision of service, which is not, in itself, the focus of the CCEG grants. This project would be eligible because it is highly collaborative, involves a skill exchange between two organizations, and makes systemic changes. - A social service organization and an immigrant-integration agency which already have individual volunteer recruitment/ training programs, plan and develop a mutual volunteer training and support program. The goals of this work respond to specific issues/needs in both organizations. - A neighbourhood-based organization which wants to be more accessible to residents of a specific cultural community works with an organization which has expertise in and connections with that community to plan and carry out activities which will connect the organization and community. The information/learning that results from the activities is then acted upon, in making organizational changes. We will not fund: - Basic planning activities that can be funded through Partners in Organizational Development (POD) and other sources - Activities/costs that are part of ongoing operations - Projects that are primarily service development - We will not fund retroactively. How to apply: Please keep in mind that for the pilot of this grant, the City has a total budget of $18,000. If necessary for the scope of the work, we encourage applicants to seek out other sources of funding. You should be able to complete the project -- or a clearly defined phase of the project -- within one year. Submit a proposal (2-3 pages) outlining: - the project idea - the issue/problem being addressed - each partner's role in the work and the resource/strength they bring to the project - outline of tasks - timeline - estimate of costs, e.g., outside consultant, seconded staff, other costs - if applying to other funders, note the amount requested and the tasks covered - the expected results - how you will measure these results - strategy for using/embedding the results - evaluation process and criteria. This proposal should be signed by a Board and staff member from each involved organization. Social Planning will review each proposal, and meet jointly with the applicants to review the proposal, before making recommendations to Council. Deadline for submission of proposal to Social Planning: November 24, 1995 1995 Cross-Cultural Expertise Grants not recommended - South Granville Seniors Centre/Hispano-American Seniors: request $4,700 for development of Spanish-speaking handy-workers to assist Spanish-speaking seniors. Project included recruitment and training of workers and develop-ment of "how-to" booklet, for use by other agencies. - North Shore Counselling Centre/Immigrant Services Society: request for $1,000 to provide case supervision and access to NSCC educational opportunities for Immigrant Services' family support worker. * * * * *