CITY OF VANCOUVER

                             REGULAR COUNCIL MEETING


     A Regular Meeting of the Council of  the City of Vancouver was held on
     Thursday,  November 9, 1995, at  11:25 a.m., in  Committee Room No. 1,
     Third Floor,  City  Hall, following  the  Standing Committee  on  City
     Services  and Budgets meeting, to  consider the recommendations of the
     Committee.


                    PRESENT:  Mayor Owen
                              Councillors Bellamy, Chiavario,
                                          Clarke, Hemer, Ip,
                                          Kennedy, Kwan, Price
                                          Puil and Sullivan


      CITY MANAGER'S OFFICE:  Ken Dobell, City Manager


       CLERK TO THE COUNCIL:  Tarja Tuominen





     COMMITTEE OF THE WHOLE

     MOVED by Cllr. Bellamy,
     SECONDED by Cllr. Clarke,
          THAT this Council  resolve itself  into Committee  of the  Whole,
     Mayor Owen in the chair.

                                                      - CARRIED UNANIMOUSLY


                                COMMITTEE REPORTS


     Report of the Standing Committee
     on City Services and Budgets
     November 9, 1995

          Council  considered  the  recommendations  of  the  Committee, as
     contained in the following clauses of the attached report:

          Cl. 1:   City Communications Strategy
          Cl. 2:   1995 Cross-Cultural Initiatives Grants



     City Communications Strategy
     Clause 1                    

     MOVED by Cllr. Puil,
          THAT the recommendations of the Committee, as contained in Clause
     1 of this report and quoted below, be approved.

          A.   THAT Council approve the Communications Strategy as outlined
               in the Policy Report dated October 17, 1995.

          B.   THAT Council  approve the  establishment of a  regular full-
               time   Communications   Co-ordinator    position   in    the
               Communications  Division, subject  to job evaluation  by the
               General Manager of Human  Resource Services, at an estimated
               annual cost of $64,400.

          C.   THAT   Council  approve   additional  program   and  support
               expenditure of  $120,000, as  detailed in the  Policy Report
               dated October 17, 1995.  This includes a one-time allocation
               of  $42,000 for  graphics  support pending  evaluation of  a
               permanent  arrangement  from  within  existing  departmental
               budgets.

          D.   THAT Council  approve the  elimination of the  regular full-
               time  administrative  position,  at  an  annual  saving   of
               $35,100.

          E.   THAT  the  additional   funds  required  for  the   expanded
               Communications Program  (estimated to be $135,900) be funded
               from within existing departmental budgets, with  the offsets
               to  be reported in the  1996 Operating Budget  Process.  The
               1995 portion of the program cost is estimated to be $23,900,
               with the source of funds to be Contingency Reserve.

          F.   THAT  Council  approve  a  proposal  call  for  professional
               services  to  establish  a  City  Visual  Identity  Program,
               including  standards  for  City  publications,  vehicle  and
               building  signage,  letterhead  and business  cards,  at  an
               estimated cost of $60,000.  Source of funds for this program
               to be the 1995 Strategic Initiatives Fund.

          G.   THAT  Council  direct the  Communications Advisor  to report
               back on the other  proposed programs in 1997 and  1998, when
               the  sources   of  funds   for  these  programs   have  been
               identified.

                                                                  - carried
                         (Councillor Kwan opposed to F)



     MOVED by Cllr. Kwan, in amendment

          -    THAT Recommendation C be  amended by the addition of  "to be
               obtained within the jurisdiction of CUPE Local 15" following
               the words "graphic support".

          -    THAT Recommendation  G be  amended by adding:   "The  report
               back  to include the effect  of this expansion  on the City,
               including potential impact of the added workload on the City
               Clerk's  Office staff,  the  impact of  reduced funding  for
               other  departments,  and the  overall  effectiveness of  the
               communications strategy."

                                                                     - LOST

                    (Councillors Bellamy, Chiavario, Clarke,
                    Hemer, Ip, Kennedy, Price, Puil, Sullivan
                              and the Mayor opposed)



     MOVED by Cllr. Kwan,

          -    THAT   Recommendation   F   be  deferred,   to   allow   the
               establishment  of   a  staff  Task  Force   to  identify  an

               appropriate City logo and report back.

          -    THAT relevant  unions be invited to  participate and provide
               feedback  on  the  City's  communications   strategy  as  it
               progresses.

          -    THAT, prior  to implementation  of the volunteer  program to
               conduct tours of City  Hall, the terms of reference  for the
               work  of the  volunteers  be worked  out  with the  relevant
               union.

                                                                     - LOST

                    (Councillors Bellamy, Chiavario, Clarke,
                        Hemer, Ip, Kennedy, Price, Puil,
                         Sullivan and the Mayor opposed)



          The foregoing motions having lost, the motion of  Councillor Puil
     was put and CARRIED, with Councillor Kwan opposed to Recommendation F.






     1995 Cross-Cultural
     Initiatives Grants
     Clause 2

     MOVED by Cllr. Puil,
          THAT the recommendation of the Committee, as contained in 
     Clause 2 of this report, be approved.

                                                 - CARRIED UNANIMOUSLY AND 
                                                   BY THE REQUIRED MAJORITY


     RISE FROM COMMITTEE OF THE WHOLE

     MOVED by Cllr. Clarke,
          THAT the Committee of the Whole rise and report.

                                                      - CARRIED UNANIMOUSLY


     ADOPT REPORT OF THE COMMITTEE OF THE WHOLE

     MOVED by Cllr. Puil,
     SECONDED by Cllr. Bellamy,
          THAT the report of the Committee of the Whole be adopted.

                                                      - CARRIED UNANIMOUSLY


                           ENQUIRIES AND OTHER MATTERS


     Street Person                                             File: 4101-4


     Cllr. Bellamy            advised of  an  unfortunate woman  who  lives
                              under shopping carts at the corner of  Adanac
                              and Broadway.

                              Cllr. Bellamy enquired whether staff could do
                              anything about her situation.

                              The City  Manager agreed to follow  up on the
                              situation, although  it is likely  staff will
                              not be able to pick her up off the street, if
                              she does not want  to go and is not  a danger
                              to herself or others.


                The Council adjourned at approximately 11:28 a.m.

                              *    *    *    *    *



                                        
                                REPORT TO COUNCIL

                          STANDING COMMITTEE OF COUNCIL
                          ON CITY SERVICES AND BUDGETS


                                NOVEMBER 9, 1995


     A  Regular  Meeting  of the  Standing  Committee  of  Council on  City
     Services and Budgets was  held on Thursday, November 9, 1995,  at 9:30
     a.m., in Committee Room No. 1, Third Floor, City Hall.


                   PRESENT:   Councillor Puil, Chair
                              Mayor Owen
                              Councillor Bellamy
                              Councillor Chiavario
                              Councillor Clarke
                              Councillor Hemer
                              Councillor Ip
                              Councillor Kennedy
                              Councillor Kwan
                              Councillor Price
                              Councillor Sullivan
      CITY MANAGER'S OFFICE:  Ken Dobell, City Manager

                     CLERK:   Tarja Tuominen




     Recorded Vote

          Unless otherwise indicated, votes of  the Committee on all  items
     are unanimous.


     Adoption of Minutes

          The  Minutes of the Standing Committee on City Services & Budgets
     meeting of October 19, 1995, were adopted.



     RECOMMENDATION

     1.   City Communication Strategy                            File: 1160

          The Committee had  before it  a Policy Report  dated October  17,

     1995 (on file),  in which  the City Clerk  and Communications  Advisor
     sought  approval of the proposed City  Communications Strategy and the
     resources and activities  to support the strategy.  The City Clerk and
     Communications  Advisor  also   sought  recognition   of  the   City's
     communications  function  as  a   corporate  resource  funded  in  the
     Operating Budget.

          Mr.  Scott Macrae,  Communications  Advisor; Ms.  Maria Kinsella,
     City   Clerk;  Ms.   Lorna   McCreath,   Director,  Equal   Employment
     Opportunities  Program; and  Mr. Baldwin Wong,  Multicultural Planner,
     Social  Planning Department,  were  present to  review the  report and
     answer  questions.   The  Corporate  Management  Team and  departments
     support the proposed strategy.  A significant number of people  do use
     the  multilingual telephone  lines  which were  initially  set up  for
     CityPlan.   Translation requirements  for City  information is  an on-
     going   subject  of   discussion   with   departments.     Translation
     requirements are  usually related to a specific project, and therefore
     built into the project's budget.

          A City-wide  visual identity is  seen as  a cost-saving  benefit;
     departments  will not be customizing  their own letterhead.   The City
     also  will have a higher visibility in the community.  Standardization
     across departments and boards will have to be done collaboratively.

          A  member of  the  Committee noted  work  has been  done  already
     regarding  a  City-wide  visual identity    with  the  heritage plaque
     program.

          In response to a  question, Mr. Ken Dobell, City  Manager, agreed
     internal communication  was an  issue, and management  is looking  for
     solutions, i.e., electronic mail, Internet.

          Ms.  Wai Young,  Member, Diversity  Communications  Project Team,
     outlined  several  situations  and  incidents faced  by  residents  of
     Vancouver every day.   The  involvement of city  residents can  assist
     staff in  resolving situations.  The  proposed communications strategy
     outlines  a viable  strategy to  overcome language  barriers, maximize
     participation in the city  by residents, and maximize services  to all
     city residents.

          Mr. Bruce Gilmour, Member, Diversity Communications Project Team,
     strongly   advocated   the   diversity  approach   proposed   in   the
     communications strategy.   Through communication,  the residents  will
     see themselves as partners in City government.

          Mr. Paul Faoro,  Executive Member, CUPE  Local 15, supported  the
     Policy  Report in principle.   However, Mr. Faoro  pointed out several
     concerns with some of the proposed recommendations:

          -  many capable employees are  already in a graphics support
             position; the position should be posted internally;


          -  the $60,000 for a  consultant to assist with establishing
             a City logo is high.  This would be a perfect opportunity
             for  City staff to be  involved in developing  a logo and
             therefore feel a part of the City;

          -  City Hall tours are currently given by City employees; do
             not want a volunteer  program to result in loss  of full-
             time positions; and

          -  the  additional funding  of  $135,900   for the  expanded
             Communication  Program, which  is  to come  from existing
             Departmental budgets, may mean a corresponding offsetting
             of departmental resources, i.e., lay-offs or reduction of

             staff.


          Mr. Macrae advised City Hall tours are currently conducted by one
     staff   member  in   the  City   Clerk's  Office   in  one   language.
     Multicultural tours  will not reduce  that work.  The  funding for the
     graphics support will allow hiring a regular position or a consultant,
     whichever is best.

          Ms.  Kinsella  advised discussions  with  other departments  have
     confirmed  there is  no  available graphics  support  currently.   The
     Communications Section needs on-going graphics assistance now.

          In response to questions, Mr. Ken Dobell, City Manager, explained
     the City  of Vancouver is  looking at  new ways of  doing things,  and
     examining  potential impacts on staff  already here.   The funding for
     the graphics support would  allow flexibility in filling the  position
     on  a temporary basis.  Volunteers are more and more part of how we do
     our work.   The City Manager  also urged the  Union to discuss  issues
     with staff when reports are received.

          The  following motions by  the Mayor were  put and  carried.  The
     Committee, therefore,

     RECOMMENDED

          A.   THAT Council  approve  the Communications  Strategy  as
               outlined in the Policy Report dated October 17, 1995.

          B.   THAT  Council approve  the establishment  of a  regular
               full-time Communications Co-ordinator  position in  the
               Communications Division,  subject to job  evaluation by
               the General  Manager of Human Resource  Services, at an
               estimated annual cost of $64,400.

          C.   THAT Council  approve  additional program  and  support
               expenditure  of $120,000,  as  detailed  in the  Policy
               Report dated  October 17, 1995.   This includes  a one-
               time allocation of $42,000 for graphics support pending
               evaluation  of  a  permanent  arrangement  from  within
               existing departmental budgets.

          D.   THAT  Council approve  the  elimination of  the regular
               full-time administrative position,  at an annual saving
               of $35,100.

          E.   THAT  the additional  funds required  for  the expanded
               Communications  Program (estimated  to be  $135,900) be
               funded  from within existing departmental budgets, with
               the offsets to be reported in the 1996 Operating Budget
               Process.   The  1995 portion  of  the program  cost  is
               estimated to be $23,900, with the source of funds to be
               Contingency Reserve.

          F.   THAT  Council approve a  proposal call for professional
               services to  establish a City Visual  Identity Program,
               including standards for City publications,  vehicle and
               building signage, letterhead and  business cards, at an
               estimated cost  of $60,000.   Source of funds  for this
               program to be the 1995 Strategic Initiatives Fund.

          G.   THAT  Council  direct  the  Communications  Advisor  to
               report back on the other  proposed programs in 1997 and
               1998, when the sources of funds for these programs have
               been identified.

                         (Councillor Kwan opposed to F)


          The following amendments by Councillor Kwan were put and LOST:

          -    THAT Recommendation C be amended by the addition of "to
               be obtained  within the jurisdiction of  CUPE Local 15"
               following the words "graphic support".

          -    THAT  Recommendation  G be  amended  by  adding:   "The
               report back to include the effect of this  expansion on
               the  City, including  potential  impact  of  the  added
               workload on  the City Clerk's Office  staff, the impact
               of  reduced  funding  for other  departments,  and  the
               overall effectiveness of the communications strategy."


                    (Councillors Bellamy, Chiavario, Clarke,
                        Hemer, Ip, Kennedy, Price, Puil,
                         Sullivan and the Mayor opposed)


          The following motions by Councillor Kwan were put and LOST:

          -    THAT  Recommendation  F  be  deferred,   to  allow  the
               establishment  of a  staff  Task Force  to identify  an
               appropriate City logo and report back.

          -    THAT  relevant unions  be  invited to  participate  and
               provide feedback on the City's  communications strategy
               as it progresses.

          -    THAT, prior  to implementation of the volunteer program
               to conduct  tours of City Hall, the  terms of reference
               for the work of  the volunteers be worked out  with the
               relevant union.


                    (Councillors Bellamy, Chiavario, Clarke,
                        Hemer, Ip, Kennedy, Price, Puil,
                         Sullivan and the Mayor opposed)


          The  foregoing motions having LOST,  the motion of  the Mayor was
     put and CARRIED, with Councillor Kwan opposed to Recommendation F.





     2.  1995 Cross-Cultural Initiatives Grants                File: 2053-2

          The  Committee  had  before  it an  Administrative  Report  dated
     October 24, 1995 (on file), in  which the Director, Office of Cultural
     Affairs, recommended  approval of  grants totalling $40,500  to eleven
     cultural  organizations.   The  source of  funds  will be  the  Cross-
     Cultural Initiatives category of the 1995 Cultural Grants budget.

          The  appendices  attached  to  the  report  provided  a  detailed
     description of the projects recommended for funding, listed the eleven
     projects  not  recommended  for   funding,  and  provided  a  detailed
     description  of the  guidelines  and criteria  for the  Cross-Cultural
     Initiatives program.

          Ms. Alice Niwinski and Mr. Lorenz von Fersen,  Cultural Planners,
     were present to answer questions.

          The following motion  by Councillor  Hemer was  put and  CARRIED.
     The Committee, therefore,

     RECOMMENDED

          THAT Council  approve  grants totalling  $40,500  to  eleven
          organizations, as  listed in  Table 1 of  the Administrative
          Report dated  October 24, 1995;   source of funds  to be the
          Cross-Cultural Initiatives  category  of the  1995  Cultural
          Grants budget.





                The meeting adjourned at approximately 11:25 a.m.



                                *   *   *   *   *