CITY OF VANCOUVER REGULAR COUNCIL MEETING A Regular Meeting of the Council of the City of Vancouver was held on Thursday, November 9, 1995, at 11:25 a.m., in Committee Room No. 1, Third Floor, City Hall, following the Standing Committee on City Services and Budgets meeting, to consider the recommendations of the Committee. PRESENT: Mayor Owen Councillors Bellamy, Chiavario, Clarke, Hemer, Ip, Kennedy, Kwan, Price Puil and Sullivan CITY MANAGER'S OFFICE: Ken Dobell, City Manager CLERK TO THE COUNCIL: Tarja Tuominen COMMITTEE OF THE WHOLE MOVED by Cllr. Bellamy, SECONDED by Cllr. Clarke, THAT this Council resolve itself into Committee of the Whole, Mayor Owen in the chair. - CARRIED UNANIMOUSLY COMMITTEE REPORTS Report of the Standing Committee on City Services and Budgets November 9, 1995 Council considered the recommendations of the Committee, as contained in the following clauses of the attached report: Cl. 1: City Communications Strategy Cl. 2: 1995 Cross-Cultural Initiatives Grants City Communications Strategy Clause 1 MOVED by Cllr. Puil, THAT the recommendations of the Committee, as contained in Clause 1 of this report and quoted below, be approved. A. THAT Council approve the Communications Strategy as outlined in the Policy Report dated October 17, 1995. B. THAT Council approve the establishment of a regular full- time Communications Co-ordinator position in the Communications Division, subject to job evaluation by the General Manager of Human Resource Services, at an estimated annual cost of $64,400. C. THAT Council approve additional program and support expenditure of $120,000, as detailed in the Policy Report dated October 17, 1995. This includes a one-time allocation of $42,000 for graphics support pending evaluation of a permanent arrangement from within existing departmental budgets. D. THAT Council approve the elimination of the regular full- time administrative position, at an annual saving of $35,100. E. THAT the additional funds required for the expanded Communications Program (estimated to be $135,900) be funded from within existing departmental budgets, with the offsets to be reported in the 1996 Operating Budget Process. The 1995 portion of the program cost is estimated to be $23,900, with the source of funds to be Contingency Reserve. F. THAT Council approve a proposal call for professional services to establish a City Visual Identity Program, including standards for City publications, vehicle and building signage, letterhead and business cards, at an estimated cost of $60,000. Source of funds for this program to be the 1995 Strategic Initiatives Fund. G. THAT Council direct the Communications Advisor to report back on the other proposed programs in 1997 and 1998, when the sources of funds for these programs have been identified. - carried (Councillor Kwan opposed to F) MOVED by Cllr. Kwan, in amendment - THAT Recommendation C be amended by the addition of "to be obtained within the jurisdiction of CUPE Local 15" following the words "graphic support". - THAT Recommendation G be amended by adding: "The report back to include the effect of this expansion on the City, including potential impact of the added workload on the City Clerk's Office staff, the impact of reduced funding for other departments, and the overall effectiveness of the communications strategy." - LOST (Councillors Bellamy, Chiavario, Clarke, Hemer, Ip, Kennedy, Price, Puil, Sullivan and the Mayor opposed) MOVED by Cllr. Kwan, - THAT Recommendation F be deferred, to allow the establishment of a staff Task Force to identify an appropriate City logo and report back. - THAT relevant unions be invited to participate and provide feedback on the City's communications strategy as it progresses. - THAT, prior to implementation of the volunteer program to conduct tours of City Hall, the terms of reference for the work of the volunteers be worked out with the relevant union. - LOST (Councillors Bellamy, Chiavario, Clarke, Hemer, Ip, Kennedy, Price, Puil, Sullivan and the Mayor opposed) The foregoing motions having lost, the motion of Councillor Puil was put and CARRIED, with Councillor Kwan opposed to Recommendation F. 1995 Cross-Cultural Initiatives Grants Clause 2 MOVED by Cllr. Puil, THAT the recommendation of the Committee, as contained in Clause 2 of this report, be approved. - CARRIED UNANIMOUSLY AND BY THE REQUIRED MAJORITY RISE FROM COMMITTEE OF THE WHOLE MOVED by Cllr. Clarke, THAT the Committee of the Whole rise and report. - CARRIED UNANIMOUSLY ADOPT REPORT OF THE COMMITTEE OF THE WHOLE MOVED by Cllr. Puil, SECONDED by Cllr. Bellamy, THAT the report of the Committee of the Whole be adopted. - CARRIED UNANIMOUSLY ENQUIRIES AND OTHER MATTERS Street Person File: 4101-4 Cllr. Bellamy advised of an unfortunate woman who lives under shopping carts at the corner of Adanac and Broadway. Cllr. Bellamy enquired whether staff could do anything about her situation. The City Manager agreed to follow up on the situation, although it is likely staff will not be able to pick her up off the street, if she does not want to go and is not a danger to herself or others. The Council adjourned at approximately 11:28 a.m. * * * * * REPORT TO COUNCIL STANDING COMMITTEE OF COUNCIL ON CITY SERVICES AND BUDGETS NOVEMBER 9, 1995 A Regular Meeting of the Standing Committee of Council on City Services and Budgets was held on Thursday, November 9, 1995, at 9:30 a.m., in Committee Room No. 1, Third Floor, City Hall. PRESENT: Councillor Puil, Chair Mayor Owen Councillor Bellamy Councillor Chiavario Councillor Clarke Councillor Hemer Councillor Ip Councillor Kennedy Councillor Kwan Councillor Price Councillor Sullivan CITY MANAGER'S OFFICE: Ken Dobell, City Manager CLERK: Tarja Tuominen Recorded Vote Unless otherwise indicated, votes of the Committee on all items are unanimous. Adoption of Minutes The Minutes of the Standing Committee on City Services & Budgets meeting of October 19, 1995, were adopted. RECOMMENDATION 1. City Communication Strategy File: 1160 The Committee had before it a Policy Report dated October 17, 1995 (on file), in which the City Clerk and Communications Advisor sought approval of the proposed City Communications Strategy and the resources and activities to support the strategy. The City Clerk and Communications Advisor also sought recognition of the City's communications function as a corporate resource funded in the Operating Budget. Mr. Scott Macrae, Communications Advisor; Ms. Maria Kinsella, City Clerk; Ms. Lorna McCreath, Director, Equal Employment Opportunities Program; and Mr. Baldwin Wong, Multicultural Planner, Social Planning Department, were present to review the report and answer questions. The Corporate Management Team and departments support the proposed strategy. A significant number of people do use the multilingual telephone lines which were initially set up for CityPlan. Translation requirements for City information is an on- going subject of discussion with departments. Translation requirements are usually related to a specific project, and therefore built into the project's budget. A City-wide visual identity is seen as a cost-saving benefit; departments will not be customizing their own letterhead. The City also will have a higher visibility in the community. Standardization across departments and boards will have to be done collaboratively. A member of the Committee noted work has been done already regarding a City-wide visual identity with the heritage plaque program. In response to a question, Mr. Ken Dobell, City Manager, agreed internal communication was an issue, and management is looking for solutions, i.e., electronic mail, Internet. Ms. Wai Young, Member, Diversity Communications Project Team, outlined several situations and incidents faced by residents of Vancouver every day. The involvement of city residents can assist staff in resolving situations. The proposed communications strategy outlines a viable strategy to overcome language barriers, maximize participation in the city by residents, and maximize services to all city residents. Mr. Bruce Gilmour, Member, Diversity Communications Project Team, strongly advocated the diversity approach proposed in the communications strategy. Through communication, the residents will see themselves as partners in City government. Mr. Paul Faoro, Executive Member, CUPE Local 15, supported the Policy Report in principle. However, Mr. Faoro pointed out several concerns with some of the proposed recommendations: - many capable employees are already in a graphics support position; the position should be posted internally; - the $60,000 for a consultant to assist with establishing a City logo is high. This would be a perfect opportunity for City staff to be involved in developing a logo and therefore feel a part of the City; - City Hall tours are currently given by City employees; do not want a volunteer program to result in loss of full- time positions; and - the additional funding of $135,900 for the expanded Communication Program, which is to come from existing Departmental budgets, may mean a corresponding offsetting of departmental resources, i.e., lay-offs or reduction of staff. Mr. Macrae advised City Hall tours are currently conducted by one staff member in the City Clerk's Office in one language. Multicultural tours will not reduce that work. The funding for the graphics support will allow hiring a regular position or a consultant, whichever is best. Ms. Kinsella advised discussions with other departments have confirmed there is no available graphics support currently. The Communications Section needs on-going graphics assistance now. In response to questions, Mr. Ken Dobell, City Manager, explained the City of Vancouver is looking at new ways of doing things, and examining potential impacts on staff already here. The funding for the graphics support would allow flexibility in filling the position on a temporary basis. Volunteers are more and more part of how we do our work. The City Manager also urged the Union to discuss issues with staff when reports are received. The following motions by the Mayor were put and carried. The Committee, therefore, RECOMMENDED A. THAT Council approve the Communications Strategy as outlined in the Policy Report dated October 17, 1995. B. THAT Council approve the establishment of a regular full-time Communications Co-ordinator position in the Communications Division, subject to job evaluation by the General Manager of Human Resource Services, at an estimated annual cost of $64,400. C. THAT Council approve additional program and support expenditure of $120,000, as detailed in the Policy Report dated October 17, 1995. This includes a one- time allocation of $42,000 for graphics support pending evaluation of a permanent arrangement from within existing departmental budgets. D. THAT Council approve the elimination of the regular full-time administrative position, at an annual saving of $35,100. E. THAT the additional funds required for the expanded Communications Program (estimated to be $135,900) be funded from within existing departmental budgets, with the offsets to be reported in the 1996 Operating Budget Process. The 1995 portion of the program cost is estimated to be $23,900, with the source of funds to be Contingency Reserve. F. THAT Council approve a proposal call for professional services to establish a City Visual Identity Program, including standards for City publications, vehicle and building signage, letterhead and business cards, at an estimated cost of $60,000. Source of funds for this program to be the 1995 Strategic Initiatives Fund. G. THAT Council direct the Communications Advisor to report back on the other proposed programs in 1997 and 1998, when the sources of funds for these programs have been identified. (Councillor Kwan opposed to F) The following amendments by Councillor Kwan were put and LOST: - THAT Recommendation C be amended by the addition of "to be obtained within the jurisdiction of CUPE Local 15" following the words "graphic support". - THAT Recommendation G be amended by adding: "The report back to include the effect of this expansion on the City, including potential impact of the added workload on the City Clerk's Office staff, the impact of reduced funding for other departments, and the overall effectiveness of the communications strategy." (Councillors Bellamy, Chiavario, Clarke, Hemer, Ip, Kennedy, Price, Puil, Sullivan and the Mayor opposed) The following motions by Councillor Kwan were put and LOST: - THAT Recommendation F be deferred, to allow the establishment of a staff Task Force to identify an appropriate City logo and report back. - THAT relevant unions be invited to participate and provide feedback on the City's communications strategy as it progresses. - THAT, prior to implementation of the volunteer program to conduct tours of City Hall, the terms of reference for the work of the volunteers be worked out with the relevant union. (Councillors Bellamy, Chiavario, Clarke, Hemer, Ip, Kennedy, Price, Puil, Sullivan and the Mayor opposed) The foregoing motions having LOST, the motion of the Mayor was put and CARRIED, with Councillor Kwan opposed to Recommendation F. 2. 1995 Cross-Cultural Initiatives Grants File: 2053-2 The Committee had before it an Administrative Report dated October 24, 1995 (on file), in which the Director, Office of Cultural Affairs, recommended approval of grants totalling $40,500 to eleven cultural organizations. The source of funds will be the Cross- Cultural Initiatives category of the 1995 Cultural Grants budget. The appendices attached to the report provided a detailed description of the projects recommended for funding, listed the eleven projects not recommended for funding, and provided a detailed description of the guidelines and criteria for the Cross-Cultural Initiatives program. Ms. Alice Niwinski and Mr. Lorenz von Fersen, Cultural Planners, were present to answer questions. The following motion by Councillor Hemer was put and CARRIED. The Committee, therefore, RECOMMENDED THAT Council approve grants totalling $40,500 to eleven organizations, as listed in Table 1 of the Administrative Report dated October 24, 1995; source of funds to be the Cross-Cultural Initiatives category of the 1995 Cultural Grants budget. The meeting adjourned at approximately 11:25 a.m. * * * * *