POLICY REPORT FINANCE Date: July 5, 1995 TO: Vancouver City Council FROM: Chief Constable in consultation with Director of Finance. SUBJECT: Installation of a Jail Booking and Criminal Records Management System (CREMM/DES Project) RECOMMENDATIONS: A. THAT Council approve implementation of the CREMM-DES project at a cost of $106,100 with funding to be provided as a loan from the Service Improvement Reserve to be repaid with interest over a four year period. B. THAT one CPIC Operator position be eliminated six months after the implementation of CREMM-DES to provide funding for the project. C. THAT Council approve the following personnel changes in the Police Department: Eliminate Create 1 Sergeant 1 Privacy Coordinator (Privacy Coordinator) (Civilian) 1 Warrant Squad position 1 Privacy analyst (Civilian) (Constable) Subject to classification by the General Manager of Human Resource Services. The balance of the civilian clerical positions freed-up by the implementation of this project to be reallocated within the department. This proposal has no net cost to the Operating Budget. CHIEF CONSTABLE S COMMENTS The Chief Constable RECOMMENDS approval of recommendations A, B and C. COUNCIL POLICY On February 4, 1992, Council resolved that a policy be established that there would be no net increases in services or staffing in 1992 and 1993 without appropriate offsets and that departments and boards be instructed that any recommendations for increased staff or enhanced programs be accompanied by recommendations for matching cost decreases or related revenue increases. SUMMARY CREMM-DES is a Direct Entry System developed by the RCMP. It is an application that contains elements of a jail booking system, CPIC and electronic updating of Criminal Records in the National Identification System. The CPIC and Criminal Records Systems form the backbone for policing systems in Canada. An analysis conducted in the Information Section has shown that considerable savings in time and elimination of duplicated effort would result from the implementation of CREMM-DES in the Police Department. Subsequent savings in staff resources would allow staff to be reallocated within the department to meet needs in the Information and Privacy Unit. A CPIC position in the Information Section would not be required if CREMM-DES was implemented and the savings could be applied to purchase the equipment necessary for the CREMM-DES system. The reallocation of staff would be phased as the CREMM-DES system was introduced, tested and put into full service. On June 12, 1995 the Vancouver Police Department was approved by the RCMP to use the system. Accompanying this report is the report to Council regarding staffing requirements in the Information and Privacy Unit. The possibility of introducing CREMM-DES, thereby reallocating staff, satisfies the identified staffing needs. The report provides background to understand why CREMM-DES meets an important need for staff reallocation in the Police Department. PURPOSE The purpose of this report is to obtain funding for the CREMM-DES project and approval to vary the strength of the Department in the Information and Privacy Unit. BACKGROUND The RCMP have installed early versions of the CREMM-DES system in Ottawa, Kamloops and a number of other police agencies across Canada. These early versions have been running for over a year and the RCMP have rewritten the system based on that experience. The enhanced system is available for installation as of June, 1995 with expansion to include all police agencies across Canada over the next five to ten years. The system is actually an application that sends data to the National Criminal Records Database and will integrate fully with CPIC Windows which is due later this year. The CPIC and Criminal Records Systems form the backbone for policing systems in Canada. The advantage of our involvement in CREMM-DES is primarily to allow a small scale re-engineering of portions of the Information Section and Jail systems. Several positions in the Information Section will be freed up which can be reallocated to offset staffing requirements in other areas. This is possible because of the relationship between a jail booking, CPIC and Criminal Records. An arrest and booking produces approximately 29 separate steps that have to be carried out from completing the booking and print forms to the final registration of a criminal conviction in Ottawa. CREMM-DES reduces the steps to 18. In the process the Police Department is able to eliminate labour intensive manual systems. Three short examples illustrate the importance of moving to CREMM-DES. Warrant Process The warrant process starts with warrants being received from the Courts each day. The warrants are alphabetized for search through police index cards to locate a local record number which enables access to the Local Criminal Record file where the booking sheet is kept. The booking sheet is used to record the subject's tombstone data: name, date of birth, description, marks, scars, tattoos, alias and other similar information specific to a person, onto a data entry form for entry into CPIC by CPIC clerks. An entry is also made in a warrant number ledger, warrant name ledger and warrant record index card. CREMM-DES, with some in-house modifications, will eliminate most of this process and allow the CPIC clerk to directly access the booking information and transfer the tombstone data into CPIC. One full position in the Warrant Squad is saved in the process. CPIC Entry The CPIC process currently requires a CPIC clerk to add a record of a newly charged person to the system. The clerk alphabetizes the Court Informations and searches the name index cards to gain access to the Local Criminal Record file in much the same way as the Warrant Squad process. The clerk then runs the name on CPIC and enters all tombstone data including, in some extreme cases, up to 22 aliases. If the person fails to appear and a warrant is issued the CPIC entry must be removed and all of the information has to be re-entered. With the current state of Fail to Appear warrants this "charge" to "warrant" and back process can be reiterated many times. CREMM-DES allows the clerk to search for a booking sheet electronically. The booking data contains all known alias through an automatic function at the time of booking. The tombstone data is transmitted to CPIC. If the status of the CPIC Entry changes from a "charge" to a "warrant" a search is made and the status of the subject's entry is changed. The tombstone data is automatically added. Probation entries are similarly simplified. Two CPIC clerical positions are saved in the process. Criminal Conviction Tracking In the Criminal Records Unit, once again a booking sheet is used as a source document to input the Case Tracking System and to complete the RCMP C216 fingerprint form that is sent to Ottawa. With CREMM-DES the C216 is printed at the time of booking and CREMM-DES itself is a tracking system. The saving is the time of one clerical position. The three examples are illustrative of the benefits of CREMM-DES. The existing manual systems have been well developed and useful. They are simply no longer justifiable with systems such as CREMM-DES available. Similarly the demand for staff resources elsewhere in the department without increasing the annual budget makes CREMM-DES particularly attractive at this time. SOCIAL IMPLICATIONS There is no relationship between the contemplated action and families or children. PERSONNEL IMPLICATIONS Six months after implementation, the CREMM-DES project is expected to free some staff resources in the Information Section. One CPIC clerical position may then be used to pay for the CREMM-DES equipment. The attached report on the Information and Privacy Unit sets out the staffing requirements which are needed to comply with the Freedom of Information and Protection of Privacy Act. It is believed that the implementation of CREMM-DES will allow the Police Department to meet those requirements without additional funding. Some variation of the police and civilian strength of the department is required to meet the Information and Privacy Unit's needs. Specifically, recommendation C in this report outlines a reduction in police strength of one sergeant to create one civilian coordinator. This change was contemplated in the initial report to Council in June 1993. The other change converts a civilian Warrant Squad position to a constable analyst position. This change is necessary as a result of the volume of Freedom of Information requests and the complexity of the work. The rationale for the strength variations is more fully explored in the accompanying report. FINANCIAL IMPLICATIONS CREMM-DES is supplied at no cost with no additional cost for upgrades. The Police Department is responsible for the equipment to connect to Ottawa and to run the system locally. The Systems Section of the Police Department has calculated the equipment requirements as follows:DESCRIPTION Estimated Jail - Computers (4), Printers (2) $ 14,600 Criminal Records - Computers (7), Printers (1) $ 19,800 CPIC - Computers (1), Printers (1) $ 4,800 Charges - Computers (1), Printers (1) $ 4,800 Warrants - Computers (1), Printers (1) $ 4,800 AFIS - Computers (1), Printers (1) $ 4,800 Gateway Computer $ 2,500 Gateway Software and Ottawa End Equipment $ 16,500 DAT Tape Drive - Server backup $ 2,100 Additional Hard drive - Server $ 700 Communications Hubs (2) $ 2,500 Network Cards $ 4,000 IDN Line Installation & 2 year lease $ 4,700 Wiring supplies and installation $ 10,000 Novell Netware V3 - 25 user license $ 3,500 MS-Access Software $ 1,000 Contingency $ 5,000 Total $106,100 The Integrated Data Network, IDN, lease line is necessary until CPIC Windows is introduced. At that time the CREMM-DES network will integrate with the CPIC system and the lease line can be discontinued. Additionally, until CPIC windows is introduced the department will have to run two computers at several of the CPIC sites. Several existing machines in the Police Department will be used as a server and work station. About seven existing computers have to be replaced with faster machines. The slower machines will be reallocated to continue the Police Department's conversion to word processing and to support reallocated staff. The cost for the equipment to implement CREMM-DES is $106,100. The four year payback from the CPIC Clerk position is $144,000. Yearly cost of Civilian Coordinator $70,000 Yearly cost of Constable Analyst $64,850 $134,850 Elimination of Sergeant position $81,400 Transfer Warrant Squad position funding $53,000 $134,400 The above figures are inclusive of benefits and show a yearly shortfall of $450 which can be accommodated within the Police Department budget. CONCLUSION The introduction of the CREMM-DES system will allow the Police Department to eliminate numerous costly and redundant manual systems. As a byproduct, the department will be able to reallocate staff to meet obligations arising from the Freedom of Information and Protection of Privacy Act. Funding is available for the project, six months after implementation, from a CPIC Operator position in the Information Section. The variations in strength in the Information and Privacy Unit can be done for a net increase of $450 per year. The Introduction of the CREMM-DES system can begin, immediately. * * * * *