SUPPORTS ITEM NO. 2 CS&B COMMITTEE AGENDA JUNE 22, 1995 ADMINISTRATIVE REPORT Date: May 8, 1995 Dept. File No. C324 TO: Standing Committee on City Services and Budgets FROM: Medical Health Officer and Manager of Real Estate Services SUBJECT: Mountain View Cemetery RECOMMENDATION THAT Council direct staff to prepare and issue a Request for Proposal on the subject of leasing and operating the Mountain View Cemetery under the general terms and conditions outlined in this report. Council will subsequently be asked to review and approve a contract or lease award arising from this process. GENERAL MANAGER'S COMMENTS The General Managers of Community and Corporate Services RECOMMEND approval of the foregoing. COUNCIL POLICY There is no Council policy directly attributable to this matter. In December, 1985, Council approved the closure of the Mountain View Cemetery for all burials effective April 1, 1986, except to provide burial services to those plots sold and leased on a pre-need basis and for the burial of indigents. BACKGROUND The City of Vancouver has owned and operated the Mountain View Cemetery for a considerable number of years. The cemetery site plan is set out in Appendix A. Its operation, currently under the direction of the City's Medical Health Officer, requires the following staff: - 1 Superintendent; - 1 Foreman; - 12 CUPE outside workers; - 2 VMREU clerical; and, - seasonal help as appropriate. Over the years, the sale of graves for immediate or future use has provided the bulk of revenue to operate the cemetery. As Mountain View is, for all intents and purposes sold-out, the revenue from internments, exhumations and ancillary activities does not cover operating and maintenance costs. The deficit in 1994 was $620,800. On average Mountain View handles 200-300 paid burials and 100 to 150 indigent burials per year. Operating statistics for 1994 show the following types of burials: City cases (indigents) - full burial 155 - ashes 23 Pre-sold graves - full burial 174 - ashes 266 DISCUSSION The City of Vancouver has received a proposal from Newco, a funeral home operator, to take over management control of Mountain View, and pay the City annual lease payments in that regard. The main features of the Newco Proposal are as follows: - the construction and operation of a funeral parlour; - construction of a mausoleum and selling of spaces therein; - construction of a columbarium and/or niche walls and selling of urn spaces therein; - resale of graves paid for but not used for over 90 years; and, - reclamation of certain veteran graves and closure of 37th avenue to provide new supply of graves for sale. Under its proposal, Newco will be able to cover all operating expenses of Mountain View, and pay rent to the City, and make a profit. The Manager of Real Estate Services is of the opinion that most funeral home management teams could operate Mountain View at a profit, based on a proposal along the lines of the one submitted by Newco. As an alternative to dealing with one proponent only, we recommend that the City advertise for proposals from all qualified funeral home/cemetery operators, in order to maximize the return to the City from competing interests. We believe that the ability to offer a complete package from funeral home through to internment from one location should be of considerable financial benefit to a funeral home operator. The City's RFP document would include the following conditions and requirements for the operation of Mountain View Cemetery by a private contractor. - a lease term of 20 years with optional renewals; - a lease rate to be negotiated every five years with a base rate and percentage of gross requirement, including rent in lieu of property taxes; - a requirement to upgrade and improve the cemetery grounds and facilities over each five year period, but not including revenue generating improvements, with specifics to be provided by the proponents; - the existing perpetual care fund to remain in custody and control of the City of Vancouver; - a requirement to provide 24 hour security; - a requirement to provide City of Vancouver indigent funeral services at a fixed fee for each five year period; - a permission from the City to construct columbarium, niche walls, funeral home, mausoleum, memorialization, offices and any other funeral or cemetery facilities subject to City by- laws and subject to design and location approval of the Manager of Facilities Develop-ment; - additional terms and conditions as deemed appropriate by the Manager of Real Estate Services and Director of Legal Services before the RFP is issued. PERSONNEL IMPLICATIONS We recognize that contracting out the operation of Mountain View Cemetery to a private operator will create an issue for the staff (possible loss of jobs) and City unions involved. Although the appropriate provisions of the respective Collective Agreements will protect the rights of staff in that regard, the Unions may wish to speak to Council on this matter. A copy of this report has been forwarded to the appropriate Unions (VMREU, CUPE, and Foremen's Association) and Employee Groups (Superintendents), as well as to the affected staff. The contents of this report have also been discussed with the staff. CONCLUSION It is arguable whether the City should be in the cemetery business, especially when its operation is being subsidized by the City's property taxpayers. It appears that the City could be in a position to contract the operation of its cemetery to a private operator, while retaining ownership of the land, and make a profit on the transaction to boot. In order to further explore this option, staff propose that Council take the first step in that direction by approving the recommenda-tion of this report. * * * * *