SUPPORTS ITEM NO. 2  
                                                      CS&B COMMITTEE AGENDA
                                                      JUNE 22, 1995        

                             ADMINISTRATIVE REPORT

                                                        Date:  May 8, 1995 
                                                        Dept. File No. C324


   TO:       Standing Committee on City Services and Budgets

   FROM:     Medical Health Officer and
             Manager of Real Estate Services

   SUBJECT:  Mountain View Cemetery


   RECOMMENDATION

        THAT  Council direct  staff  to prepare  and  issue a  Request  for
        Proposal  on the subject of leasing and operating the Mountain View
        Cemetery under  the general terms  and conditions outlined  in this
        report.  Council will subsequently be asked to review and approve a
        contract or lease award arising from this process.


   GENERAL MANAGER'S COMMENTS

        The General Managers of  Community and Corporate Services RECOMMEND
        approval of the foregoing. 


   COUNCIL POLICY

   There is no Council policy directly attributable to this matter. 

   In December, 1985,  Council approved  the closure of  the Mountain  View
   Cemetery  for all  burials effective  April 1,  1986, except  to provide
   burial  services to those plots sold and  leased on a pre-need basis and
   for the burial of indigents.


   BACKGROUND

   The  City of Vancouver has owned and operated the Mountain View Cemetery
   for a considerable number of years. The cemetery site plan is set out in
   Appendix A.  Its operation, currently  under the direction of the City's
   Medical Health Officer, requires the following staff:

        -  1 Superintendent;
        -  1 Foreman;
        - 12 CUPE outside workers; 
        -  2 VMREU clerical; and, 
        -    seasonal help as appropriate.
   Over  the years,  the sale  of graves  for immediate  or future  use has
   provided the bulk of  revenue to operate the cemetery.  As Mountain View
   is, for all intents and purposes sold-out, the revenue from internments,
   exhumations  and  ancillary  activities  does not  cover  operating  and
   maintenance costs. The deficit in 1994 was $620,800.
   On average  Mountain View handles  200-300 paid burials  and 100  to 150
   indigent  burials  per year.   Operating  statistics  for 1994  show the
   following types of burials:

        City cases (indigents)   - full burial    155
                                 - ashes           23

        Pre-sold graves          - full burial    174
                                 - ashes          266


   DISCUSSION

   The City of Vancouver has received a proposal from Newco, a funeral home
   operator, to  take over management control of Mountain View, and pay the
   City  annual lease payments  in that regard.   The main  features of the
   Newco Proposal are as follows:

      - the construction and operation of a funeral parlour;

      - construction of a mausoleum and selling of spaces therein;

      - construction of  a columbarium and/or niche  walls and selling
        of urn spaces therein;

      - resale of graves paid for but not used for over 90 years; and,

      - reclamation  of certain  veteran  graves and  closure of  37th
        avenue to provide new supply of graves for sale.


   Under its proposal, Newco will be  able to cover all operating  expenses
   of Mountain View, and pay rent to the City, and make a profit.

   The Manager of Real Estate Services is of the opinion  that most funeral
   home management teams could operate Mountain View at a profit, based  on
   a  proposal along  the  lines of  the one  submitted  by Newco.   As  an
   alternative  to dealing with one  proponent only, we  recommend that the
   City advertise  for proposals  from all qualified  funeral home/cemetery
   operators,  in order to  maximize the return to  the City from competing
   interests.  We believe that the ability to offer a complete package from
   funeral  home through  to  internment from  one  location should  be  of
   considerable financial benefit to a funeral home operator.

   The  City's RFP  document  would include  the  following conditions  and
   requirements  for the operation of  Mountain View Cemetery  by a private
   contractor.

      - a lease term of 20 years with optional renewals;

      - a  lease rate to  be negotiated every  five years  with a base
        rate and  percentage of  gross requirement, including  rent in
        lieu of property taxes;

      - a  requirement to upgrade and improve the cemetery grounds and
        facilities  over  each five  year  period,  but not  including
        revenue generating improvements, with specifics to be provided
        by the proponents;

      - the existing  perpetual care  fund to  remain  in custody  and
        control of the City of Vancouver;

      - a requirement to provide 24 hour security;

      - a requirement  to provide  City of Vancouver  indigent funeral
        services at a fixed fee for each five year period;

      - a  permission from  the City  to construct  columbarium, niche
        walls, funeral  home, mausoleum, memorialization,  offices and
        any other funeral  or cemetery facilities subject  to City by-
        laws  and  subject  to design  and  location  approval of  the
        Manager of Facilities Develop-ment;

      - additional terms  and conditions as deemed  appropriate by the
        Manager of Real Estate Services and Director of Legal Services
        before the RFP is issued.


   PERSONNEL IMPLICATIONS

   We  recognize that  contracting  out  the  operation  of  Mountain  View
   Cemetery  to  a private  operator will  create  an issue  for  the staff
   (possible  loss of  jobs)  and  City  unions  involved.    Although  the
   appropriate  provisions  of the  respective  Collective  Agreements will
   protect the rights of staff in that regard, the Unions may wish to speak
   to Council on this matter.

   A  copy of  this report  has been  forwarded to  the appropriate  Unions
   (VMREU,   CUPE,  and   Foremen's   Association)   and  Employee   Groups
   (Superintendents), as  well as to  the affected staff.   The contents of
   this report have also been discussed with the staff.



   CONCLUSION

   It  is arguable  whether the  City should be  in the  cemetery business,
   especially when its operation is being subsidized by the City's property
   taxpayers.  It appears that the City could  be in a position to contract
   the operation of  its cemetery  to a private  operator, while  retaining
   ownership of the land, and make a profit on the transaction to boot.

   In order to further explore this option, staff propose that Council take
   the first step  in that  direction by approving  the recommenda-tion  of
   this report.




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