ADMINISTRATIVE REPORT Date: May 10, 1995 TO: Vancouver City Council FROM: Chief Constable, General Manager Engineering Services, City Clerk and Directors of Social Planning and Risk and Emergency Management, in consultation with the Emergency Management Committee. SUBJECT: Review of the Management of Large Events in the City of Vancouver. INFORMATION Implementation plans, based on Council's approved strategy for the management of unhosted large gatherings, have been developed and are presented in this report for Council's INFORMATION. COUNCIL POLICY In November, 1994 Council approved a general strategy for addressing unhosted large gatherings on City property. Council directed that staff report back in six months with detailed implementation plans, based on that strategy. PURPOSE The purpose of this report is to present implementation plans, based on Council's previously approved strategy, for managing large unhosted gatherings in the City. BACKGROUND Following the riot in Vancouver last June Council approved a four-month community based review, focused on preventing similar disturbances in the future. From that review Council approved a general strategy to address large unhosted gatherings on City property. The strategy identified the need for detailed planning around issues associated with event planning, security, transportation management, and communications. The strategy would be implemented, as necessary, pursuant to the City's existing Emergency Management structure. Over the past six months staff from the Police Department, the Communications Division of the City Clerk's office, the Engineering Department, and Social Planning have developed detailed implementation plans which reflect the approved strategy. This work has been coordinated through the Risk and Emergency Management office, which will be responsible for ensuring that the plans are updated regularly and become part of the City's overall emergency plan. While developing these plans, staff had the opportunity to be involved in the Grey Cup planning process. Many of the actions recorded in the plans were successfully implemented at that time. The overall planning model for Grey Cup -- a team of multi- departmental, multi-agency representatives engaged in regular - 2 - strategy sessions to coordinate resources -- worked extremely well. The team included representatives from: Police; Fire; B.C. Ambulance; Engineering; B.C. Transit; B.C. Place Stadium; R.C.M.P.; Vancouver Sheriff's Office; Communications Division, City Clerk's Office; Risk and Emergency Management; and B.C. Lions Football Club. The plans outlined in this report are predicated on the continuation of this model. The transportation management, event planning, and communications plans are stand-alone checklists, designed to be implemented quickly and easily by any staff who may be involved. Because they contain contact names and numbers they are not reproduced, but are summarized in the report. The Security plan is part of a larger security strategy being developed by the police in response to issues identified by their own review, the City's review and the B.C. Police Commission's review. The actions described will be reflected in police operational plans. Overall, the plans address issues such as parking, removal of street furniture, transit re-routing, barricades and signage, the planning and positioning of outdoor entertainment, mechanisms for communicating vital information before, during and after the event, traffic diversion, Skytrain security, and alcohol enforcement issues. 1. Transportation Management Strategy Engineering is the lead department in this strategy to address site issues related to both pedestrian and vehicle flow, in and around the location of the event. It constitutes a checklist of actions and contact names/numbers for such activities as setting parking restrictions, removing vehicles, removing street furniture (newspaper boxes, planters, benches etc.), transit re- routing or re-scheduling, de-energizing trolley wires, erecting barricades and signage, establishing site access and egress routes for pedestrians and emergency vehicles, establishing appropriate traffic signal sequencing, and coordinating post-event street cleanup. Engineering staff would liaise with Fire and Rescue Services personnel to address site issues relative to potential fire hazards. This strategy would be implemented in conjunction with the police department's traffic management strategy and overall coordination would be effected with Fire and Rescue Services as well as B.C. Ambulance. 2. Event Planning Strategy When large gatherings are anticipated, research suggests one way to prevent trouble is to provide activities for the crowd. The objective of the event planning strategy is to devise a "cookbook" of ideas and contacts for planning outdoor entertainment on short notice which targets youth, area residents and families. Social Planning is the lead department in the event planning strategy. This strategy identifies potential outdoor sites in the downtown area where entertainment could be provided and outlines the steps involved in arranging a site(s). It describes how to arrange sound, staging, lights, communications equipment, and onsite security. It provides instructions for securing performers and provides entertainment guidelines to ensure the desired audience is targeted. The plan canvasses a variety of entertainment options and discuss how each could be used to influence the nature of the crowd and event. 3. Communications Strategy - 3 - The City review identified a need for a communications strategy to communicate timely and accurate information prior to, during, and following the event. The Communications Division of the City Clerk's Department has developed a communications checklist of possible information such as advisories about street closures, transit schedules, on-site medical aid, planned entertainment, and pedestrian access/egress routes. The plan identifies potential sources of support for information campaigns, depending on the nature of the event, and identifies how the "Celebrate Safely" campaign can be initiated. A fax-out system to all local and surrounding media outlets has been developed and generic news releases and advertising scripts are included. 4. Security Strategy The Police Department is the lead department in the development of a security strategy. The security issues identified by the City's review were generally also identified by the B.C. Police Commission's review and by the Police Department's own review. The police have addressed security issues as part of a larger response strategy. The security strategy identifies how the issues identified will be addressed as part of police operational plans. The PNE Coliseum was identified as a feeder site to Robson Street in the Stanley Cup riot and it was suggested that greater police presence is needed at such sites. The new operating agreement between the City and the PNE appears to have addressed this issue by requiring the PNE to maintain the level of policing at Coliseum events which is recommended by the Police Department.The Police receive good cooperation on policing needs from the civic theatres, B.C. Place Stadium, and the Trade and Convention Centre. The new GM Place is bound, as a condition of its liquor license, to consult with police and agree on the numbers of police to be present at events. Many people who participated in the City review suggested greater police control of vehicular traffic in the downtown. The Police Department's traffic management strategy was refined for Grey Cup and a "downtown closure plan" was developed. This identifies ingress/egress routes relative to different street closures. The Police are continuing to develop a comprehensive traffic strategy which will accommodate multiple traffic scenarios and tactics which can be initiated to quickly and effectively divert traffic from problem areas. Another factor which emerged from the City review was the need for a mechanism by which the police could address a large crowd. The police have budgeted to purchase three public address systems, one vehicular-mounted system and two portable ones. A policy is being developed around verbal warnings, using these systems. A mechanism for communicating with local businesses has been effected using the B.C. FACS system, an area-wide fax system linked to businesses and institutions. A generic notification has been prepared outlining measures businesses can take to safeguard their property in advance of an anticipated gathering. Adequate security in and around Skytrain stations was addressed during Grey Cup through enhanced coordination among City Police, B.C. Transit, and police from surrounding municipalities. - 4 - Many alcohol related issues were identified in the review. As a result of the multi-agency strategy meetings prior to Grey Cup, liquor license inspectors, in conjunction with Police Hotel and Cabaret liaison officers and fire inspectors visited licensed premises in the days prior to the game to reinforce the "serving it right" message. The police also sent a written message to licensed establishments in the area. The Liquor Licensing Board assigned additional inspectors to do spot inspections on game day and inspectors were on duty at B.C. Place Stadium. Alcohol was banned entirely from Skytrain and additional security was deployed at Skytrain stations. The police communicated a strong "zero tolerance" message, in conjunction with the City's "Celebrate Safely" campaign. The campaign message was reinforced by B.C. Transit advertising and news media messages. Corporate financial support for the campaign was received from B.C. Place Stadium and the B.C. Lions Club. B.C. Place Stadium further by reducing the size of the cups and limiting sales to two per customer. This coordinated "team approach" to alcohol issues was effective and will continue to be part of the planning strategy. CONCLUSION This report is intended to provide Council with a summary of the detailed implementation plans which have been developed as part of Council's approved strategy for managing large unhosted gatherings on City property * * * * *