SUPPORTS ITEM NO. 3 CS&B COMMITTEE AGENDA JUNE 26, 1997 REPORT TO COUNCIL VANCOUVER CIVIC THEATRES BOARD June 11, 1997 RECOMMENDATION 1. New Operating Agreement - Parking Corporation of Vancouver The Civic Theatres Board wishes to comment on the Administrative Report dated June 9, 1997 from the General Managers of Engineering Services and Corporate Services which will be considered by the Standing Committee on City Services and Budgets on June 26, 1997. If the staff recommendations in this report are approved, the operation of all off-street civic parking will be transferred to the Vancouver Parking Corporation, including the parking garage currently operated by Civic Theatres. This matter was considered by the Board at its May meeting. Civic Theatres staff advised they were involved in earlier discussions with VPC about this matter, and were given to understand VPC was no longer interested in the parking garage. The Administrative Report puts the Theatres parking garage back on the table, which is a departure from this understanding. The Board is opposed to this shift in operation, as it is felt that VPC would not be able to maintain the level of customer service currently offered by the parking attendants. At present, the attendants are able to tailor service to theatre patrons, and in recent public surveys, the traffic attendants have received an 85% approval rating. Mr. Rae Ackerman, Director of Civic Theatres, is registered to speak before the Standing Committee on June 26, and will provide additional information on this matter. Accordingly, it was RECOMMENDED THAT the Board express to Council its concern with the potential reduction in customer service as a result of the arrangement suggested in the Administrative Report, and advise of its adamant opposition to any proposal which would alter the relationship between Civic Theatres and its parking operations. Hugh Pickett, Acting Chair -2- CITY MANAGER S COMMENTS The arguments advanced in the report relating to the Operating Agreement with Parking Corporation of Vancouver apply with equal force to the Civic Theatres parking lot. Accordingly, the City supports the recommendations of the report from Engineering and Corporate Services. * * * * *