SUPPORTS ITEM NO. 1 CS&B COMMITTEE AGENDA JUNE 26, 1997 ADMINISTRATIVE REPORT Date: May 14,1997 C.C. File No. 4155-1 TO: Standing Committee on City Services and Budgets FROM: General Manager of Parks & Recreation SUBJECT: Brockton Totem Poles Concession / Visitor Centre RECOMMENDATION: THAT funding for the proposed Visitor Centre at the Brockton Totem Poles Site in Stanley Park as proposed in Appendix A, be approved with financing to be provided by a loan from the Capital Financing Fund on terms satisfactory to the Director of Finance to be repaid from the park Board Global Budget. DIRECTOR OF FINANCE S COMMENTS The Director of Finance notes that this project is being brought forward by the Park Board for funding approval. In addition, the Board is requesting that Council provide project financing. It is being funded outside the Park Board Capital Plan because the project, as presented by the Board, demonstrates a reasonable business plan with a payback period within the acceptable range. The Board proposes to repay the loan from the incremental net revenues that the project will generate, without further City participation. Should Council agree to finance the new Visitor Centre, the Director of Finance supports the source proposed in the recommendation, being a loan from the Capital Financing Fund. Under current financing terms, the loan will be repaid within eight years at the City s current financing rate. COUNCIL POLICY There is no Council policy directly applicable to this matter. From time to time Council has approved loans from the Capital Financing Fund to finance capital projects, with the Fund being repaid for both principal and interest. -2- PURPOSE The purpose of this report is to request that City Council provide funding on a loan basis for the proposed Visitor Centre at the Brockton Totem Pole site in Stanley Park. BACKGROUND On May 5, 1997 the Park Board approved a staff report (Appendix A) recommending that the concept for a new Visitor Centre be built at the Brockton Totem Pole site in Stanley Park. The following resolutions were passed by the Board: . THAT the Board approve the concept of a Concession / Visitor Centre at the Brockton Totem Pole site in Stanley Park. . THAT an architect be retained to prepare a concept design for the Board s approval. . THAT the Board request City Council to provide funding on a loan basis for the proposed Visitor Centre. . THAT staff hold discussions with the lessee of the Prospect Point CafÇ and report back on a marketing strategy for the new concession. . THAT the interpretative and commercial components will acknowledge the history of the local First Nations and their involvement; and their counsel will be sought on the development of these elements. . THAT staff be directed to look into the possibility of holding a competition for architects to come up with various concepts and designs for the Visitor Centre. Discussion on the proposed Visitor Centre took place at the Board s Planning and Environment Committee on April 14th and 28th. Delegations were heard at the first meeting and resolutions D and E address concerns that were raised by some of the speakers. Resolution F resulted from a staff suggestion that the Board initiate a design competition from a pre-selected group of architects. -3- DISCUSSION There are many demands on the Board s capital plan allocation and projects such as the Totem Poles Visitor Centre that have a sound business plan with a viable payback period should be considered for alternative funding whenever possible. In this way the City will gain an important asset which will produce an increased level of service to the public and a constant revenue stream in future years. As stated in Appendix A, the payback period for the $500,000 loan is between 7 - 8 years. Net revenues at the Brockton Cricket Pavilion and Totem Pole mobile units totaled $45,000 in 1996 and are estimated to increase to $120,000 in the first year of the Centre s operation. Council have previously approved loans for other Park Board capital projects that have shown to have viable payback periods. The Burrard Marina received a loan of over $1,000,000 in 1981 for new concrete floats and services that was repaid in 1996. The three golf courses are nearing the end of a $25,000,000 renovation program with a payback schedule that retires the debt in 2010. The Board intends to hold a public meeting to discuss the design options for the Visitor Centre before any final decision is made. CONCLUSION The Brockton Visitor Centre is a project that has a good business plan, will increase the Board s service to the public and generate additional revenues to the City in the years to come. * * * * * APPENDIX A April 3, 1997 SUBJECT: BROCKTON TOTEM POLES CONCESSION/VISITOR CENTRE RECOMMENDATION: 1. That the Board approve the concept of a Concession / Visitor Centre at the Brockton Totem Pole site in Stanley Park. 2. That an architect be retained to prepare a concept design for the Board s approval. 3. That the Board request City Council to provide funding on a loan basis for the proposed Visitor Centre. BACKGROUND On February 5, 1990 the Board agreed to hold a public information meeting to discuss the idea of a visitor service centre at the Brockton Totem Poles site. As is the case today, the Brockton Totem Pole area was identified as one of the most popular attractions in Vancouver, and the proposed visitor centre would incorporate an Interpretative component, public washrooms and a concession. On March 8, 1990 a public information meeting was held at the Robson Square Media Centre. Seventeen delegations were heard and one written submission was received. The majority of the speakers were opposed to the proposed facility. Reasons included spoiling the tranquillity of the site, the questionable need for an interpretation centre, keeping the park as natural as possible, increased commercialism and the potential to upgrade concessions and washrooms in other areas of the park. Reasons in favour of the project included improved services for tourists and families and the need for washrooms at this site. On April 23, 1990 the Board resolved to table a decision on whether to build a visitor service centre at the Brockton Totem Poles area indefinitely. On October 29, 1991 staff made a presentation on the proposed visitor service centre to the Stanley Park Task Force that was generally well received. When their final report was released in May, 1992, however, the issue of the visitor centre at the Brockton Totem Pole site was not addressed. DISCUSSION Since 1990 the Totem Poles area has become an even more popular attraction for park visitors, especially those arriving by tour buses. It is estimated that anywhere from 1.5 - 2 million visitors come to this site every year. Due to many requests from both tourists and local residents it is believed that the Board should re-examine the need for a visitor centre and the benefits that it would bring to the level of service that we presently provide in Stanley Park. There would be no increase to the number of buildings in Stanley Park as the proposed centre would replace the existing carving shed which was renovated in 1986 for Expo 86. At that time the original area of 1096 sq.ft. was extended to 1643 sq.ft. A temporary occupancy permit was issued for 1986 only and after 1986 it was only used for carving totem poles to replace the existing ones. The new Visitor Centre The three components of the visitor centre, which each have approximate space allocations of 700 sq. ft are discussed as follows: Interpretation As part of the Park Board Centennial in 1988 efforts were made to raise funds for an interpretative display to complement the totem poles. Unfortunately, funding did not materialize. At the proposed centre there would be information regarding the totem poles, the carvers and their native cultures. The interpretative themes and design concepts would also reflect the Coast Salish Nations use of Stanley Park. Despite its extensive use, the Coast Salish presence in the Park is not currently acknowledged. Instead, the present focus of the site is the Totem Poles, which are representative of the North and Central Coast Nations. It is envisaged that the history of the area would be portrayed and the part played by the early settlers to the region. Interactive displays would be considered. Washrooms As a major tourist destination and visitor attraction, there is a demand for public washrooms in the vicinity of the totem poles. While public washrooms do exist at the Brockton Cricket Pavilion, which is approximately 400 metres from the parking lot, this is felt to be too far away to be convenient. Tour bus patrons, seniors, people with disabilities and parents with young children would all benefit from improved access to washroom facilities at this site. Concession At present concession services to this area consist of two mobile units that sell souvenir items that relate to the Totem Poles area, ice cream and cold drinks. These mobile units are stocked and serviced from the Brockton Cricket Pavilion Concession. A breakdown of gross sales in 1996 is as follows: Books $32,174 Film, Cameras, Batteries 26,467 Small Totem Poles 20,698 Post Cards 10,669 Totem Pole Magnets 5,551 Pins 3,968 Misc 5,859 SUBTOTAL $105,386 Ice Cream $43,148 Cold Drinks (est) 10,000 SUBTOTAL $ 53,148 TOTAL: $158,534 The net revenue from these mobile units was $39,633 The proposed concession will sell a limited selection of snacks and drinks. There would be limited cooking and the menu would include some items that relate to a West Coast native theme such as salmon jerky. The souvenir items would generally relate to the Totem Poles area as before, however, the Board might wish to sell other items in the future. Impact on the Prospect Point CafÇ Staff have met with the operator of the Prospect Point CafÇ, Mr George Frankel to advise him of the recommendations in this report. Prospect Point is usually the next stop on the tour bus circuit and Mr Frankel has expressed concern previously about losing potential business if a larger concession is built at the Totem Poles. Staff recognise that despite the millions of visitors that come to the park each year, there could be some drop in Prospect Point sales. The lessee has spent considerable funds in renovating the facility and the Board benefits from a percentage of total sales (8%) as rent. There is a need, however, to improve customer services at the totem poles and staff are willing to discuss a marketing strategy with Mr Frankel that will enable both operations to benefit. Tour bus drivers often advise their patrons of the type of merchandise that is available at the different stops at the start of each trip, and the proposed small concession at the Totem Poles will not compare with the established food services and large gift shop at Prospect Point. Funding to build the Concession/Visitor Centre It is estimated that the total project cost to build the centre, with a size of approximately 2100 sq. ft. is $500,000. It is estimated that the new concession would generate net revenues of $120,000, which are almost three times the sales generated by the Cricket Pavilion concession and totem pole mobile units ($45,000) in 1996. The payback period for a loan is between 7 and 8 years based on new revenues of $75,000 inflated annually at 3%.(Appendix 1) Discussions with staff in the City s finance division indicate the proposed payback period for the Totem Poles Visitor Centre would be an acceptable time frame. Brockton Clubhouse Concession As mentioned above, sales out of the small concession on the lower floor of the Brockton Cricket Pavilion are just $20,000. Apart from being open for cricket and rugby games there is not enough demand to open the concession on a daily basis. The concession has been operated by the Board since 1984 when the building was renovated. If the new visitor centre is approved staff will explore whether the Brockton Clubhouse Society might utilize the space but that no sales to the public be permitted. The Clubhouse washrooms have exterior doors that are opened in the summer months to allow public access. Hours of operation are generally from 10.00AM - 8.00PM. The Board contributes $2,700 to the maintenance of these washrooms. With the new public washrooms at the totem poles the clubhouse washrooms could be closed to the public and the Board s maintenance costs transferred to the new operation. JUSTIFICATION There is a need to improve the level of service at the Totem -3- Poles. A new visitor centre would provide interpretation, washroom facilities and an improved selection of food and gift items for the general public. There would be no addition to the number of buildings in Stanley Park as the existing Carving Shed would be removed from the Totem Poles site. Prepared by: Administration and Revenue Services Division Board of Parks and Recreation Vancouver, B.C. PJ h:\admin\pbr\totem.wpd