CITY OF VANCOUVER REGULAR COUNCIL MEETING MINUTES STANDING COMMITTEE OF COUNCIL ON CITY SERVICES AND BUDGETS APRIL 10, 1997 A Regular Meeting of the Council of the City of Vancouver was held on Thursday, April 10, 1997, at 1:10 p.m., in Committee Room No. 1, Third Floor, City Hall, following the Standing Committee on City Services and Budgets meeting, to consider the recommendations of the Committee. PRESENT: Mayor Philip Owen Councillor Don Bellamy Councillor Nancy A. Chiavario Councillor Jennifer Clarke Councillor Alan Herbert Councillor Lynne Kennedy Councillor Daniel Lee Councillor Don Lee Councillor Gordon Price ABSENT: Councillor George Puil (Civic Business) Councillor Sam Sullivan CITY MANAGER'S OFFICE: Ken Dobell, City Manager CLERK TO THE COUNCIL: Tarja Tuominen COMMITTEE OF THE WHOLE MOVED by Cllr. Chiavario, SECONDED by Cllr. Bellamy , THAT this Council resolve itself into Committee of the Whole, Mayor Owen in the chair. - CARRIED UNANIMOUSLY COMMITTEE REPORTS Report of Standing Committee on City Services and Budgets April 10, 1997 Council considered the recommendations of the Committee, as contained in the following clauses of the attached report: Cl.1(a): Better City Government Development and Building Review Timelines, Improvements, Efficiencies and Cost Savings Cl.1(b): Development and Building Regulation Review -Rezoning, Permitting and Inspections Redesign Cl.1(c): Interim Reorganization Cl.2: Tourism Vancouver - 1997 Business Plan, Budget, and Publication and Distribution Contract Cl.3: Better City Government - Implementation of Fire and Rescue Services Apparatus and Staff Deployment Cl.4: A.S.T.C. Science World Society Clauses 1(a), 1(b) and 1(c) MOVED by Cllr. Chiavario, THAT the recommendations of the Committee, as contained in Clauses 1(a), 1(b) and 1(c) of this report, be approved. - CARRIED UNANIMOUSLY Tourism Vancouver - 1997 Business Plan, Budget, and Publication and Distribution Contract (Clause 2) MOVED by Cllr. Bellamy, THAT the recommendation of the Committee, as contained in Clause 2 of this report, be approved. - CARRIED (Councillors Chiavario, Herbert, and Kennedy opposed to C) Better City Government - Implementation of Fire and Rescue Services Apparatus and Staff Deployment (Clause 3) MOVED by Cllr. Clarke, THAT the recommendation of the Committee, as contained in Clause 3 of this report, be approved. - CARRIED (Councillors Bellamy, Chiavario and Herbert opposed to A) A.S.T.C. Science World Society (Clause 4) This item was deferred to the Standing Committee of Planning & Environment meeting held the afternoon of April 10, 1997. RISE FROM COMMITTEE OF THE WHOLE MOVED by Cllr. Chiavario, THAT the Committee of the Whole rise and report. - CARRIED UNANIMOUSLY ADOPT REPORT OF COMMITTEE OF THE WHOLE MOVED by Cllr. Chiavario, SECONDED BY Cllr. Bellamy, THAT the report of the Committee of the Whole be adopted. - CARRIED UNANIMOUSLY The Council adjourned at 1:15 p.m. * * * * * REPORT TO COUNCIL STANDING COMMITTEE OF COUNCIL ON CITY SERVICES AND BUDGETS APRIL 10, 1997 A Regular Meeting of the Standing Committee of Council on City Services and Budgets was held on Thursday, April 10, 1997 at 9:30 a.m., in Committee Room No. 1, Third Floor, City Hall. PRESENT: Councillor George Puil, Chair Mayor Phillip Owen Councillor Don Bellamy Councillor Nancy A. Chiavario Councillor Jennifer Clarke Councillor Alan Herbert Councillor Lynne Kennedy Councillor Daniel Lee Councillor Don Lee Councillor Gordon Price Councillor Sam Sullivan CITY MANAGER'S OFFICE: Ken Dobell, City Manager CLERK TO THE COMMITTEE: Tarja Tuominen ADOPTION OF MINUTES The Minutes of the Standing Committee on City Services and Budgets meetings of February 27 and March 13, 1997, were adopted. RECOMMENDATION Items 1(a), 1(b), and 1(c) were dealt with concurrently, but for ease of reference have been minuted separately. 1(a). Better City Government Development and Building Review Timelines, Improvements, Efficiencies and Cost Savings File: 1006-1 The Committee had before it an Administrative Report dated February 28, 1996 (on file) in which the General Manager of Community Services responded to Council's resolution of January 28, 1997: THAT staff provide a report within thirty days establishing time lines for achieving "Better City Government" Development and Building Review improvements and efficiencies, and identifying the cost savings achieved. Ted Droettboom, General Manager of Community Services, briefly reviewed the report and introduced the companion reports: Item 1(b), entitled "Development and Building Regulation Review - Rezoning, Permitting and Inspections Redesign" and Item 1(c), entitled "Interim Reorganization." The reports identify changes in the processes which the City uses to regulate development and building. The processes are centered in the Planning and Permits & Licences Departments and also involve eight to nine City departments, the City Manager, the Public Hearing process, 300 to 400 City staff and approximately $20 million. The processes also involve City by-laws, the community and a multi-million dollar industry. The following motion by the Mayor was put and carried. The Committee therefore RECOMMENDED THAT the Administrative Report dated February 28, 1997 on Better City Government Development and Building Review Timelines, Improvements, Efficiencies and Cost Savings be received for information. - CARRIED UNANIMOUSLY 1(b) Development and Building Regulation Review - Rezoning, Permitting and Inspections Redesign The Committee had before it an Administrative Report dated March 27, 1997 (on file) in which the Service Improvement Manager and Rezoning, Permitting & Inspections Team describe the core principles of the newly designed Rezoning, Permitting and Inspections process, a program for developing and refining a prototype of the new process and a process to move from the prototype to full implementation with supporting technology. The Manager and Team also sought approval for funding and proceeding with the program. Joanne Baxter and Pat Wotherspoon, members of the Rezoning, Permitting & Inspections Team, with the aid of a slide presentation and handout material (on file), described how the Team developed the new process, what is in the new process, what it looks like, the implementation targets and the projected benefits of the new process. The following speakers expressed concerns from the industry's perspective with the proposed process: - Robert Turecki, representing the Architectural Institute of B.C. (brief filed) - Peter Simpson, Greater Vancouver Homebuilders' Association - Brian Palmquist, Pro Pacific Group The foregoing speakers identified a number of concerns, some of which were: - The new process is heavy on theory, and rather than making the process more simple, it may become more complex; - Many problems are created by the City; there is on-going chaos, and a multitude of processes; - As defined in the new process, most projects would be in the "complex" stream, resulting in a more bureaucratic, time-consuming, and costly process than the current one; - Industry and the public are always concerned they are not listened to; - The new process does not focus on the many problems raised by small and medium sized projects; most projects are small or medium sized; - The City has made many promises in the past to do something; - The City does not have a Director of Planning to give more clarity in administering discretionary zoning and the development permit process; - It is hoped the new process will not end up being unmanageable; - Concerns are expressed about the added cost involved in the new process; - The new process has to prove it is a significant improvement to industry; - The proposed complex stream shouldn't mean more hoops to jump; - The new process may have more rules and regulations which will eat up the proposed time savings; - The process needs targets; - Would like to be informed throughout process; - Concerned about the fixation on cycle time; - A clear shared vision of the process remains a mystery; - The Architectural Institute of B.C. requests to have an opportunity to speak to Council at length about its concerns and recommends an independent Mayor's Task Force be set up to look at zoning and permit issues. The following speakers expressed concerns with the process from a community and neighbourhood viewpoint: - Jan Pierce, West Kitsilano Residents' Association - Lynne Kent, Kits Point Residents' Association - Sean McEwen The foregoing speakers identified one or more of the following concerns: - Early and focused community involvement is positive and gives some certainty to applicants; - The new process seems to emphasize speed and greater efficiency; community support is not emphasized; - Residents and community involvement come into the process too late; - Involve the community early on in a productive and positive way; - If residents come into the process earlier, the developer is clear what the problems are early on in the process and it will be good for residents to hear what is or is not possible, i.e what market and design constraints are; - Residents are more reactive when involved late in the process. The following speakers expressed concerns the Certified Professionals Program will not be included in the new proposed process: - Martin Bruckner - Glenn Gibson - Ed MacKinnon The foregoing speakers supported continuation of the Program, on one or more of the following grounds: - The Certified Professional Program is worth considering, as it is a way to improve service to the public; - The Certified Professional Program is designed to reduce cycle times and has benefits to the development process; - The Program expedites approvals and frees up staff to implement initiatives; - The Certified Professional Program works. Mr. Droettboom assured the speakers there was no intent to eliminate the Certified Professional Program; the Program will remain part of the process. He advised he will continue to report to Council on how the process is proceeding. In response to a question on what other cities have achieved in redesigning their zoning and development processes, Mr. Droettboom advised San Diego has achieved a 50% reduction in process time. The following motion by the Mayor was put and carried. The Committee, therefore, RECOMMENDED A. THAT Council approve funding to develop and implement a prototype for the first phase (1997) of a new rezoning, permitting and inspections process at a cost of $750,000 with a loan from the Service Improvement Reserve, repayable to the satisfaction of the Director of Finance. (The total cost to fully implement a successful prototype is currently estimated to be $6.5 million and will be brought forward to Council for approval at the conclusion of each phase of implementation.) Repayments will be generated through a future one time estimated 10% increase in permitting fees. B. THAT Council approve a two year extension to the existing contract for the Service Improvement Manager to oversee the implementation of the Review and other service improvement initiatives in the Community Services Group. Funding in the amount of $40,000 is required for 1997 from the Strategic Initiative Fund. C. THAT Council accept and allocate to the Development & Building Regulation Review, a $10,000 ACT grant from Canada Mortgage and Housing Corporation to improve the efficiency of the inspection process. D. THAT Council authorize the Development & Building Regulation Review (DBRR) Team to identify requirements for systems that will support the new process and begin the search for new technology. Funding required for the search is included in Recommendation A. E. THAT the General Manager of Community Services report back to Council at the conclusion of the first phase of prototype, estimated to be in early 1998, with measurements of expected outcomes and an updated implementation schedule. - CARRIED UNANIMOUSLY 1(c) Interim Reorganization The Committee had before it an Administrative Report dated March 5, 1997 (on file) in which the General Manager of Community Services sought approval to implement one in a series of organizational changes resulting from the alignment of four departments into the Community Services Group and the facilitation of continuing Better City Government initiatives. The following motion by the Mayor was put and carried. The Committee, therefore, RECOMMENDED A. That the position of Director of Permits and Licenses be deleted, at an annualized salary, benefits and car allowance cost reduction of $131,575. B. That a Manager of Financial Services position be created at an annualized salary and benefits cost of $73,889, subject to job evaluation by the Human Resource Services Department. C. That Community Services retain the residual funds total of $57,686, subject to a report back to Council on further organizational changes. - CARRIED UNANIMOUSLY 2. Tourism Vancouver - 1997 Business Plan, Budget, and File: 6008 Publication and Distribution Contract The Committee had before it an Administrative Report dated April 2, 1997 (on file) in which the Director of Finance recommended approval of the Greater Vancouver Convention and Visitors Bureau's (Tourism Vancouver's) 1997 Business Plan and a contract with Tourism Vancouver for publication and distribution of tourism related material for 1997. The Director also submitted for consideration a recommendation that Tourism Vancouver be directed to fund at least 50% of any additional City costs associated with the Asia Pacific Economic Conference (APEC), to be taken from the Hotel Tax portion of Tourism Vancouver's 1997 business plan. Sam Kuzmick, Director of Operations Support, was present to respond to questions. Mr. Kuzmick advised the City's costs associated with APEC may go above the $700,000 limit set by Council. The City cannot avoid paying for increased policing and security costs, and would have no recourse but to pay. John Winter, Chair, Tourism Vancouver, and Ted Lee, Vice-President, Finance, Tourism Vancouver, supported Council's decision to cap the City's APEC costs at $700,000. Tourism Vancouver has agreed to fund 50% of those costs. However, Tourism Vancouver has a problem with the principle of directing Tourism Vancouver to fund 50% of additional costs over the $700,000. There may be other APEC's down the road, and Council may again arbitrarily direct Tourism Vancouver to help fund those costs. That will affect Tourism's ability to make long range plans and market products. APEC is not something new and costs associated with it could be funded from other kinds of sponsorships. It is not just the hospitality industry which will benefit from APEC. There has been no effort to find alternate sources of funding. In response to a question, Mr. Winter advised the city's hotels would be full in November with or without APEC. Ken Dobell, City Manager, pointed out Tourism Vancouver received a radical increase in funds in 1996 from the 2% Hotel Tax revenues, whereas the City s budget is constrained. Shaughn Schwartz, (brief filed) stated the City has no plan for urban tourism. The City should develop its own community based tourism plan. There needs to be a dialogue with Vancouverites to create an image of what the city is. During discussion, the Committee requested Council be kept apprised of the costs associated with APEC. The following motion by Councillor Chiavario was put and carried. The Committee, therefore, RECOMMENDED A. THAT Council approve the Greater Vancouver Convention and Visitors Bureau s (Tourism Vancouver's) 1997 Business Plan in the amount of $7,950,000 being the portion funded by the 2% hotel tax; and, B. THAT Council approve a contract with Greater Vancouver Convention and Visitors Bureau (Tourism Vancouver) for publication and distribution of tourism-related material for 1997, in an amount not to exceed $400,000 before GST, as requested, subject to an agreement satisfactory to the Director of Legal Services. - CARRIED (Councillor Puil opposed to A and B) The following motion by Councillor Chiavario was put and LOST. THAT the Prime Minister's office be advised Council prefers all monies channelled into the legacy program at U.B.C. instead be channelled into the City to cover the costs of paying for APEC. (Councillors Bellamy, Clarke, Daniel Lee, Price, Puil and the Mayor opposed) The following motion by Councillor Clarke was put and carried. The Committee, therefore, RECOMMENDED C. THAT Council direct Tourism Vancouver to fund at least 50% of the additional City costs associated with the Asia Pacific Economic Conference (APEC), taken from the Hotel Tax portion of Tourism Vancouver's 1997 business plan. - CARRIED (Councillors Chiavario, Herbert, Kennedy and Sullivan opposed) * * * * * Councillor Puil left at this point in the proceedings due to civic business, and Councillor Chiavario, Vice-Chair, assumed the Chair. * * * * * 3. Better City Government - Implementation of Fire and File: 1006-1/ Rescue Services Apparatus and Staff Deployment 1306-8 The Committee had before it a Policy Report dated March 27, 1997 (on file), in which the General Manager, Fire and Rescue Services recommended approval of a staffing and equipment redeployment strategy completed by TriData Corporation for the Fire Department, which was approved in principle by Council on April 25, 1996. The General Manager also sought approval for a series of recommendations that will improve operating procedure in the Fire Department at no additional cost. Glen Maddess, General Manager, Fire and Rescue Services, briefly reviewed the report. Approval of the recommendations in the report will allow the Fire Department to better meet all hazards. If not approved, the Department will have to come back for increased funding for apparatus. Although the proposed initiative is financially frugal, it will enable the Department to meet all risks in the city and will be an effective means of responding to the needs of the citizens. * * * * * The Committee recessed at 12:10 p.m. to enable the delegation to prepare a slide presentation and reconvened at 12:20 p.m. with the same members present, with the exception of Councillor Sullivan. * * * * * Rod MacDonald, President, Firefighters' Union, with the aid of a slide presentation, disputed the claims of the TriData report regarding response times, response capability, secondary response effectiveness, and cost effectiveness. The multi-purpose "quints" are too big, and during major alarms, the Department will run out of fire trucks. The Union questions the issue of safety for citizens and for union members. The Union also questions TriData's financial projections. The Union cannot endorse a program where efficiency of suppression drops 26%. The "Life Safety Units" won't have the apparatus to put out fires. Fire Chief Maddess and Assistant Fire Chief Paul MacDonnell responded to concerns raised by the Union presentation. The number of fires per year is dropping even with increased population, due to the sprinklering requirement in new buildings. Response time with the proposed deployment initiative is not increased, but will be the same or better. It is not necessary to have every piece of apparatus arrive at the same time to a fire. Approval of the initiative will improve protection and will give Vancouver a good chance of getting back into a Class 1 Commercial Fire Insurance Rating. Mr. MacDonald reiterated the Union has two issues: how many firefighters will be delivered to the scene and their response time; and, how many firefighters will be left to respond to other fires. The following motion by the Mayor was put and carried. The Committee, therefore, RECOMMENDED A. THAT Council provide the final approval of the fire apparatus and staff redeployment recommended by the consultant and staff (Option 6 of the TriData Report) contained in Appendix A of the Policy Report dated March 27, 1997. B. THAT Council approve the apparatus replacement schedule contained in Appendix C of the Policy Report (which supports the recommended redeployment and a 15 year average first-line service life standard) and the supporting funding from the Equipment Plant Account. C. THAT Council authorize a delay in the disposal of two engine trucks (in addition to the two currently retained) to be used as multiple alarm reserve hose wagons on an ongoing basis. D. THAT Council authorize a delay in the disposal of one engine truck and one ladder truck for use as training vehicles at Fire and Rescue s Chess Street Training Facility on an ongoing basis. E. THAT Council authorize the General Manager of Fire and Rescue Services to request that the Province of B.C. fund an additional firefighter position at U.B.C. (under our present service contract). This will maintain a standard that is consistent with the level of fire protection service which will be provided to the rest of the City. F. THAT Council authorize the addition of one Battalion Chief position (per shift) contingent on sufficient annual savings being realized as a result of the approved redeployment. - CARRIED (Councillors Bellamy, Chiavario and Herbert opposed to A) 4. A.S.T.C. Science World Society Due to time constraints, consideration of this item was deferred to the Standing Committee on Planning and Environment meeting, to be held at 2:00 p.m. this afternoon (April 10, 1997). The meeting adjourned at 1:10 p.m. * * * * *