CITY OF VANCOUVER

                        REGULAR COUNCIL MEETING MINUTES
                       STANDING COMMITTEE OF COUNCIL ON
                           CITY SERVICES AND BUDGETS

                                APRIL 10, 1997


        A Regular  Meeting of the Council of the City of Vancouver was held
   on  Thursday, April  10, 1997, at  1:10 p.m.,  in Committee  Room No. 1,
   Third  Floor,  City  Hall,  following the  Standing  Committee  on  City
   Services  and Budgets meeting,  to consider  the recommendations  of the
   Committee.


        PRESENT:            Mayor Philip Owen
                            Councillor Don Bellamy
                            Councillor Nancy A. Chiavario
                            Councillor Jennifer Clarke
                            Councillor Alan Herbert
                            Councillor Lynne Kennedy
                            Councillor Daniel Lee
                            Councillor Don Lee
                            Councillor Gordon Price


        ABSENT:             Councillor George Puil (Civic Business)
                            Councillor Sam Sullivan


        CITY MANAGER'S
        OFFICE:             Ken Dobell, City Manager


        CLERK TO THE
        COUNCIL:            Tarja Tuominen



   COMMITTEE OF THE WHOLE

   MOVED by Cllr. Chiavario,
   SECONDED by Cllr. Bellamy ,
        THAT this Council resolve itself into Committee of the Whole, Mayor
   Owen in the chair.

                                           - CARRIED UNANIMOUSLY



                               COMMITTEE REPORTS


   Report of Standing Committee on City Services and Budgets
   April 10, 1997

        Council  considered  the  recommendations  of   the  Committee,  as
   contained in the following clauses of the attached report:

        Cl.1(a):  Better  City Government  Development and  Building Review
                  Timelines, Improvements, Efficiencies and Cost Savings
        Cl.1(b):  Development  and  Building  Regulation Review  -Rezoning,
                  Permitting and Inspections Redesign
        Cl.1(c):  Interim Reorganization
        Cl.2:     Tourism  Vancouver -  1997  Business  Plan,  Budget,  and
                  Publication and Distribution Contract
        Cl.3:     Better  City  Government  - Implementation  of  Fire  and
                  Rescue Services Apparatus and Staff Deployment
        Cl.4:     A.S.T.C. Science World Society      



   Clauses 1(a), 1(b) and 1(c)

   MOVED by Cllr. Chiavario,
        THAT the recommendations of the Committee, as contained in  Clauses
   1(a), 1(b) and 1(c) of this report, be approved.

                                           - CARRIED UNANIMOUSLY


   Tourism Vancouver - 1997 Business Plan, Budget, and 
   Publication and Distribution Contract
   (Clause 2)

   MOVED by Cllr. Bellamy,
        THAT  the recommendation of the Committee, as contained in Clause 2
   of this report, be approved.

                                           - CARRIED

          (Councillors Chiavario, Herbert, and  Kennedy opposed to C)



   Better City Government - Implementation of Fire and Rescue
   Services Apparatus and Staff Deployment
   (Clause 3)

   MOVED by Cllr. Clarke,
        THAT  the recommendation of the Committee, as contained in Clause 3
   of this report, be approved.

                                           - CARRIED

           (Councillors Bellamy, Chiavario and Herbert opposed to A)



   A.S.T.C.  Science World Society
   (Clause 4)

        This  item was  deferred to  the Standing  Committee of  Planning &
   Environment meeting held the afternoon of April 10, 1997. 



   RISE FROM COMMITTEE OF THE WHOLE

   MOVED by Cllr. Chiavario,
        THAT the Committee of the Whole rise and report.

                                           - CARRIED UNANIMOUSLY




   ADOPT REPORT OF COMMITTEE OF THE WHOLE

   MOVED by Cllr. Chiavario,
   SECONDED BY Cllr. Bellamy,
        THAT the report of the Committee of the Whole be adopted.

                                           - CARRIED UNANIMOUSLY



                      The Council adjourned at 1:15 p.m.

                               *   *   *   *   *


                               REPORT TO COUNCIL

                         STANDING COMMITTEE OF COUNCIL
                         ON CITY SERVICES AND BUDGETS

                                APRIL 10, 1997


        A  Regular Meeting  of the  Standing Committee  of Council  on City
   Services and Budgets was held on  Thursday, April 10, 1997 at 9:30 a.m.,
   in Committee Room No. 1, Third Floor, City Hall.


        PRESENT:            Councillor George Puil, Chair
                            Mayor Phillip Owen
                            Councillor Don Bellamy
                            Councillor Nancy A. Chiavario
                            Councillor Jennifer Clarke
                            Councillor Alan Herbert
                            Councillor Lynne Kennedy
                            Councillor Daniel Lee
                            Councillor Don Lee
                            Councillor Gordon Price
                            Councillor Sam Sullivan

        CITY MANAGER'S
        OFFICE:             Ken Dobell, City Manager

        CLERK TO THE
        COMMITTEE:          Tarja Tuominen



   ADOPTION OF MINUTES

        The  Minutes of the Standing Committee on City Services and Budgets
   meetings of February 27 and March 13, 1997, were adopted.


   RECOMMENDATION

        Items  1(a), 1(b), and 1(c)  were dealt with  concurrently, but for
   ease of reference have been minuted  separately.


   1(a). Better City Government Development and Building Review
        Timelines, Improvements, Efficiencies and Cost Savings
                                                              File:  1006-1

        The Committee had before it an Administrative Report dated February
   28,  1996 (on file) in which the  General Manager of  Community Services
   responded to Council's resolution of January 28, 1997:

        THAT  staff  provide a report within thirty days  establishing time
        lines  for  achieving  "Better  City  Government"  Development  and
        Building Review  improvements and efficiencies, and identifying the
        cost savings achieved.


        Ted  Droettboom, General  Manager  of  Community Services,  briefly
   reviewed  the report and introduced  the companion reports:   Item 1(b),
   entitled  "Development  and  Building  Regulation   Review  -  Rezoning,
   Permitting and Inspections Redesign"   and Item 1(c),  entitled "Interim
   Reorganization."

        The  reports  identify changes in the processes which the City uses
   to regulate development and building. The processes are  centered in the
   Planning  and Permits & Licences  Departments and also  involve eight to
   nine City departments, the City Manager, the Public Hearing process, 300
   to 400  City staff and approximately  $20 million.    The processes also
   involve City by-laws, the community and a multi-million dollar industry.

        The  following  motion  by the  Mayor  was  put and  carried.   The
   Committee therefore

   RECOMMENDED

        THAT the Administrative  Report dated February  28, 1997 on  Better
        City   Government  Development   and  Building   Review  Timelines,
        Improvements,  Efficiencies  and  Cost  Savings  be  received   for
        information.

                                           - CARRIED UNANIMOUSLY      

   1(b) Development and Building Regulation Review -
        Rezoning, Permitting and Inspections Redesign

        The Committee  had before it  an Administrative Report  dated March
   27,  1997 (on  file)  in  which  the  Service  Improvement  Manager  and
   Rezoning, Permitting & Inspections Team  describe the core principles of
   the  newly designed  Rezoning,  Permitting and  Inspections process,   a
   program for developing and refining a prototype of the new process and a
   process  to  move   from  the  prototype  to  full  implementation  with
   supporting  technology. The Manager and  Team also sought  approval  for
   funding and proceeding with the program.

        Joanne  Baxter  and  Pat  Wotherspoon,  members  of  the  Rezoning,
   Permitting & Inspections Team, with the aid of a slide  presentation and
   handout material (on  file), described  how the Team  developed the  new
   process,   what  is  in  the  new process,  what  it  looks like,    the
   implementation targets and the  projected benefits of the new process.

        The following  speakers  expressed  concerns  from  the  industry's
   perspective with the proposed process:

        -    Robert  Turecki, representing  the Architectural  Institute of
             B.C. (brief filed)
        -    Peter Simpson, Greater Vancouver Homebuilders' Association
        -    Brian Palmquist, Pro Pacific Group

        The  foregoing speakers  identified  a number of  concerns, some of
   which were:

   -    The new  process is heavy  on theory,  and rather  than making  the
        process more simple, it may become more complex;
   -    Many problems are created by the City; there is on-going chaos, and
        a multitude of processes; 
   -    As  defined in  the new  process, most  projects would  be   in the
        "complex" stream, resulting in a more bureaucratic, time-consuming,
        and costly process than the current one;
   -    Industry  and the public are always concerned they are not listened
        to;
   -    The new process does not focus on the many problems raised by small
        and  medium   sized  projects; most  projects  are small  or medium
        sized;
   -    The City has made many promises in the past to do something;
   -    The City does not have a  Director of Planning to give more clarity
        in administering  discretionary zoning  and the  development permit
        process;
   -    It is hoped the new process will not end up being unmanageable;
   -    Concerns are expressed  about the  added cost involved  in the  new
        process;
   -    The new  process has  to prove it  is a significant  improvement to
        industry;
   -    The proposed complex stream shouldn't mean more hoops to jump;
   -    The new process may have more rules and regulations  which will eat
        up the proposed time savings;
   -    The process needs targets;
   -    Would like to be informed throughout process;
   -    Concerned about the fixation on cycle time; 
   -    A clear shared vision of the process remains a mystery;
   -    The Architectural Institute of B.C. requests to have an opportunity
        to  speak to Council at length about its concerns and recommends an
        independent  Mayor's Task  Force be  set up  to look at  zoning and
        permit issues.

        The  following speakers expressed concerns  with the process from a
   community and neighbourhood viewpoint:

        -    Jan Pierce, West Kitsilano Residents' Association
        -    Lynne Kent, Kits Point Residents' Association
        -    Sean McEwen

        The  foregoing speakers  identified  one or  more of  the following
   concerns:

   -    Early and focused community involvement  is positive and gives some
        certainty to applicants;
   -    The new process  seems to emphasize  speed and greater  efficiency;
        community support is not emphasized;
   -    Residents and community involvement come into the process too late;

   -    Involve the community  early on in a productive and positive way;
   -    If  residents come into the process earlier, the developer is clear
        what  the problems are early on in the  process and it will be good
        for residents to  hear what is or is not possible, i.e  what market
        and design constraints are;
   -    Residents are more reactive when involved late in the process.

        The   following   speakers   expressed   concerns   the   Certified
   Professionals Program will not be included in the new proposed process:

        -    Martin Bruckner
        -    Glenn Gibson
        -    Ed MacKinnon

        The foregoing  speakers supported  continuation of the  Program, on
   one or more of the following grounds:
   -    The Certified Professional Program is worth considering, as it is a
        way to improve service to the public; 
   -    The  Certified Professional  Program  is designed  to reduce  cycle
        times and has benefits to the development process;
   -    The  Program expedites approvals  and frees  up staff  to implement
        initiatives;
   -    The Certified Professional Program works.

        Mr.  Droettboom  assured  the speakers  there  was  no  intent   to
   eliminate the  Certified Professional  Program; the Program  will remain
   part of the process.  He  advised he will continue to report to  Council
   on how the  process is proceeding.   In response to  a question on  what
   other cities have  achieved in redesigning their  zoning and development
   processes, Mr. Droettboom advised San Diego has achieved a 50% reduction
   in process time.  

        The  following  motion  by the  Mayor  was put  and  carried.   The
   Committee, therefore,

   RECOMMENDED

        A.   THAT  Council  approve  funding  to develop  and  implement  a
             prototype  for  the  first  phase (1997)  of  a  new rezoning,
             permitting and inspections process at a cost of $750,000  with
             a loan  from the Service Improvement Reserve, repayable to the
             satisfaction of the Director  of Finance.  (The total  cost to
             fully implement a successful  prototype is currently estimated
             to be $6.5 million and will be brought forward to Council  for
             approval at  the conclusion of each  phase of implementation.)
             Repayments  will  be  generated  through  a  future  one  time
             estimated 10% increase in permitting fees.

        B.   THAT Council  approve a  two  year extension  to the  existing
             contract for  the Service  Improvement Manager to  oversee the
             implementation  of the  Review  and other  service improvement
             initiatives in the Community  Services Group.  Funding  in the
             amount  of $40,000  is  required for  1997 from  the Strategic
             Initiative Fund. 

        C.   THAT Council accept and allocate to the Development & Building
             Regulation Review,  a $10,000  ACT grant from  Canada Mortgage
             and  Housing  Corporation to  improve  the  efficiency of  the
             inspection process.

        D.   THAT Council authorize  the Development & Building  Regulation
             Review (DBRR)  Team to identify requirements  for systems that
             will  support the  new process  and begin  the search  for new
             technology.  Funding  required for the  search is included  in
             Recommendation A. 

        E.   THAT the General Manager of Community Services report back  to
             Council  at the  conclusion of  the first phase  of prototype,
             estimated to be  in early 1998, with  measurements of expected
             outcomes and an updated implementation schedule.

                                           - CARRIED UNANIMOUSLY



   1(c) Interim Reorganization

        The Committee had before it an Administrative Report dated March 5,
   1997 (on file) in which the General Manager of Community Services sought
   approval  to  implement  one  in  a  series  of  organizational  changes
   resulting  from the  alignment of  four  departments into  the Community
   Services Group and the facilitation of continuing Better City Government
   initiatives.

        The  following motion  by  the  Mayor was  put  and  carried.   The
   Committee, therefore,

   RECOMMENDED

        A.   That the  position  of Director  of  Permits and  Licenses  be
             deleted, at  an annualized salary, benefits  and car allowance
             cost reduction of $131,575.

        B.   That a Manager of Financial Services position be created at an
             annualized salary and benefits cost of $73,889, subject to job
             evaluation by the Human Resource Services Department.

        C.   That  Community Services  retain the  residual funds  total of
             $57,686,  subject  to a  report  back  to  Council on  further
             organizational changes.


                                           - CARRIED UNANIMOUSLY


   2.   Tourism Vancouver - 1997 Business Plan, Budget, and      File: 6008
        Publication and Distribution Contract

        The Committee had before it an Administrative Report dated April 2,
   1997 (on file) in which the  Director of Finance recommended approval of
   the  Greater  Vancouver  Convention   and  Visitors  Bureau's   (Tourism
   Vancouver's) 1997 Business  Plan and a  contract with Tourism  Vancouver
   for publication and distribution  of tourism related material for  1997.
   The  Director also  submitted  for consideration  a recommendation  that
   Tourism Vancouver be  directed to fund  at least 50%  of any  additional
   City costs associated with the Asia Pacific Economic  Conference (APEC),
   to be  taken from  the Hotel  Tax portion  of  Tourism Vancouver's  1997
   business plan.

        Sam Kuzmick, Director of Operations Support, was present to respond
   to questions.  Mr. Kuzmick advised the City's costs associated with APEC
   may go above the $700,000 limit set  by Council.  The City cannot  avoid
   paying  for increased  policing and  security costs,  and would  have no
   recourse but to pay.

        John Winter, Chair, Tourism Vancouver, and Ted Lee, Vice-President,
   Finance,  Tourism Vancouver,  supported  Council's decision  to cap  the
   City's APEC costs  at $700,000. Tourism Vancouver has agreed to fund 50%
   of those costs.     However,  Tourism Vancouver  has a  problem with the
   principle of directing Tourism Vancouver to fund 50% of additional costs
   over the $700,000.  There may be other APEC's down the road, and Council
   may  again   arbitrarily  direct Tourism  Vancouver  to help  fund those
   costs.  That will affect Tourism's ability to make long  range plans and
   market products.  APEC is not something new and costs associated with it
   could  be funded from other kinds  of sponsorships.  It  is not just the
   hospitality  industry which will  benefit from APEC.   There has been no
   effort to find alternate sources of funding.  In response to a question,
   Mr. Winter advised the city's  hotels would be full in November  with or
   without APEC.

        Ken Dobell, City Manager, pointed  out Tourism Vancouver received a
   radical  increase in  funds  in 1996  from  the 2%  Hotel Tax  revenues,
   whereas the City s budget is constrained.
    
        Shaughn Schwartz, (brief  filed) stated  the City has  no plan  for
   urban tourism.  The City should  develop its own community based tourism
   plan.  There  needs to be a  dialogue with   Vancouverites to create  an
   image of what the city is.

        During discussion, the Committee requested Council be kept apprised
   of the costs associated with APEC.

        The following motion  by Councillor Chiavario was put  and carried.
   The Committee, therefore,

   RECOMMENDED

        A.   THAT  Council  approve the  Greater  Vancouver Convention  and
             Visitors Bureau s (Tourism Vancouver's) 1997  Business Plan in
             the  amount of $7,950,000 being  the portion funded  by the 2%
             hotel tax; and,

        B.   THAT  Council  approve  a  contract  with  Greater   Vancouver
             Convention  and   Visitors  Bureau  (Tourism   Vancouver)  for
             publication  and distribution of  tourism-related material for
             1997, in  an amount  not to  exceed $400,000   before GST,  as
             requested,  subject   to  an  agreement  satisfactory  to  the
             Director of Legal Services.

                                           - CARRIED 

                     (Councillor Puil opposed to A and B)


        The following motion by Councillor Chiavario was put and LOST.

        THAT the  Prime Minister's  office be  advised Council  prefers all
        monies channelled into  the legacy  program at U.B.C.   instead  be
        channelled into the City to cover the costs of paying for APEC.

      (Councillors Bellamy, Clarke, Daniel Lee, Price, Puil and the Mayor
   opposed)

        The following motion by Councillor Clarke was put and carried.  The
   Committee, therefore,

   RECOMMENDED

        C.   THAT  Council direct  Tourism Vancouver to  fund at least  50%
             of the additional City costs  associated with the Asia Pacific
             Economic Conference (APEC),  taken from the  Hotel Tax portion
             of Tourism Vancouver's 1997 business plan.

                                           - CARRIED

        (Councillors Chiavario, Herbert, Kennedy and Sullivan opposed)


                                   * * * * *

        Councillor Puil left at this point  in the proceedings due to civic
        business, and Councillor Chiavario, Vice-Chair, assumed the Chair.

                                   * * * * *

     
   3.   Better City Government - Implementation of Fire and   File: 1006-1/
        Rescue Services Apparatus and Staff Deployment               1306-8

        The Committee  had before it a  Policy Report dated  March 27, 1997
   (on  file), in  which  the General  Manager,  Fire and  Rescue  Services
   recommended approval  of a staffing and  equipment redeployment strategy
   completed  by TriData  Corporation for  the Fire  Department, which  was
   approved in  principle by  Council  on   April 25,  1996.   The  General
   Manager also sought approval  for a series of recommendations  that will
   improve  operating procedure  in the  Fire  Department at  no additional
   cost.

        Glen Maddess, General Manager, Fire  and Rescue Services,   briefly
   reviewed  the report.    Approval of  the recommendations in  the report
   will  allow the  Fire Department  to better  meet all  hazards.   If not
   approved,  the Department will have  to come back  for increased funding
   for apparatus.  Although the proposed  initiative is financially frugal,
   it will enable the Department to meet all risks  in the city and will be
   an effective means of responding to the needs of the citizens.

                                  * * * * * 

        The Committee recessed   at 12:10 p.m. to enable the  delegation to
        prepare a slide presentation  and reconvened at 12:20 p.m. with the
        same members present, with the exception of Councillor Sullivan.

                                   * * * * *

        Rod MacDonald, President,  Firefighters' Union, with  the aid of  a
   slide presentation, disputed the claims  of the TriData report regarding
   response  times, response capability,  secondary response effectiveness,
   and cost  effectiveness. The  multi-purpose  "quints" are  too big,  and
   during  major alarms, the Department will  run out of fire trucks.   The
   Union questions the issue of safety for  citizens and for union members.
   The Union also  questions TriData's  financial projections.   The  Union
   cannot endorse a program where efficiency of suppression drops 26%.  The
   "Life Safety Units" won't have the  apparatus to put out fires.

        Fire  Chief  Maddess  and  Assistant  Fire  Chief  Paul  MacDonnell
   responded to concerns raised by  the Union presentation.  The number  of
   fires per year  is dropping even  with increased population, due  to the
   sprinklering  requirement in  new  buildings.   Response  time with  the
   proposed deployment initiative is not increased, but will be the same or
   better.  It is not necessary to have every piece of apparatus arrive  at
   the  same time  to a  fire.   Approval  of the  initiative will  improve
   protection and  will give Vancouver a good chance of getting back into a
   Class 1 Commercial Fire Insurance Rating.

        Mr.  MacDonald reiterated  the  Union has  two  issues:   how  many
   firefighters will be  delivered to  the scene and  their response  time;
   and, how many firefighters will be left to respond to other fires.

        The following  motion  by  the Mayor  was  put and  carried.    The
   Committee, therefore,

   RECOMMENDED

        A.   THAT Council provide the final approval of  the fire apparatus
             and staff redeployment recommended by the consultant and staff
             (Option  6 of the TriData  Report) contained in  Appendix A of
             the Policy Report dated March 27, 1997.

        B.   THAT  Council  approve   the  apparatus  replacement  schedule
             contained in Appendix  C of the Policy Report  (which supports
             the recommended redeployment and  a 15 year average first-line
             service  life standard)  and the  supporting funding  from the
             Equipment Plant Account.

        C.   THAT Council authorize a  delay in the disposal of  two engine
             trucks  (in addition to the two currently retained) to be used
             as multiple alarm reserve  hose wagons  on an ongoing basis.

        D.   THAT Council authorize a  delay in the disposal of  one engine
             truck and one  ladder truck  for use as  training vehicles  at
             Fire and Rescue s Chess Street Training Facility on an ongoing
             basis.

        E.   THAT Council  authorize the General Manager of Fire and Rescue
             Services  to  request  that  the  Province  of  B.C.  fund  an
             additional firefighter position at  U.B.C. (under our  present
             service  contract).  This will  maintain  a  standard that  is
             consistent  with the  level of  fire protection  service which
             will be provided to the rest of the City. 

        F.   THAT  Council authorize  the addition  of one  Battalion Chief
             position (per shift)  contingent on sufficient annual  savings
             being realized as a result of the approved redeployment.

                                           - CARRIED

           (Councillors Bellamy, Chiavario and Herbert opposed to A)



   4.   A.S.T.C. Science World Society

        Due to time constraints, consideration of this item was deferred to
   the Standing Committee on  Planning and Environment meeting, to  be held
   at 2:00 p.m. this afternoon (April 10, 1997).



                      The meeting adjourned at 1:10 p.m.

                               *   *   *   *   *