SUPPORTS ITEM NO. 1(c)
                                           CS&B AGENDA
                                           APRIL 10, 1997        


                             ADMINISTRATIVE REPORT


                                      Date: 1997 03 05
                                      Dept. File No.  RT
                                      C.C. File No. 1006-1/1306-5


   TO:       Standing Committee on City Services and Budgets

   FROM:     General Manager of Community Services 

   SUBJECT:  Interim Reorganization


   RECOMMENDATIONS

        A.   That the position of Director of Permits and Licenses be
             deleted, at an annualized salary, benefits and car allowance
   cost reduction of $131,575.

        B.   That a Manager of Financial Services position be created at an
             annualized salary and benefits cost of $73,889, subject to job
             evaluation by the Human Resource Services Department.

        C.   That  Community Services  retain the  residual funds  total of
             $57,686,  subject  to  a  report back  to  Council  on further
             organizational changes.


   COUNCIL POLICY

   Council approves creation and deletion of regular positions.


   PURPOSE

   The  purpose of this  report is to seek  Council's approval to implement
   one in a series  of organizational changes resulting from  the alignment
   of  four  departments  into   the  Community  Services  Group   and  the
   facilitation of  continuing Better City Government initiatives. Approval
   of the  above Recommendations  will assist future  organizational change
   resulting  from process  redesign  and, through  reallocation of  funds,
   enable the  financial component of  the Support Services  realignment to
   proceed.

                                      -2-


   DISCUSSION

   The  Director  of   Permits  and  Licenses  has  recently  retired.  The
   responsibilities  of the  incumbent  in this  position  have since  been
   reassigned on an interim basis within Permits  and Licenses. Our work so
   far  suggests this  position will  not be  required in  the organization
   supporting newly redesigned processes.

   The Community Services Group requires a Manager of Financial Services to
   provide  financial support  and  guidance to  a $30.5  million operating
   budget  and $24.2 million revenue budget (both 1997 unadjusted figures).
   The  Manager  of  Financial  Services will  assist  Community  Service s
   evolution to a more financially responsible and entrepreneurial model of
   operation.  A key responsibility  of this  position will  be undertaking
   Council s recent directive  to complete an  annual analysis of  revenues
   and  related  expenditures as  a basis  for future   adjustments  to fee
   schedules.   This  will  involve   establishing  expenditure  monitoring
   processes,  re-aligning  accounts  and  incorporating  appropriate  cost
   components from other departments. 

   This position  is also  needed to  provide; financial planning,  develop
   longer-term strategy,  enhance benefit/cost analysis for  business cases
   and  funding proposals,  provide analysis  of expenditures  to determine
   possible  efficiencies,  and  provide   revenue  analysis  to  determine
   opportunities.   The  incumbent  will be  instrumental  in building  the
   financial plan required to support a completely reinvented set of public
   services.

   The deletion of the  Director of Permits and Licenses  position flattens
   the   organization  structure,  reassigns  responsibilities  within  the
   existing  structure and  frees up  resources for  reallocation to  other
   areas  of  need.  The residual  funds,  beyond  funding  the Manager  of
   Financial  Services, will  be required  to support  organization changes
   that will be recommended in subsequent Council reports.

   CONCLUSION

   Community   Services   requests   Council's  approval   of   the   above
   Recommendations, which will enable the attainment of flattening the
   senior levels  of the  organization supportive  of process  redesign and
   reallocation of funds to meet other requirements.  Subsequent reports to
   Council  will  address the  residual  funds relative  to  other emerging
   organizational change recommendations.

    

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