A10 ADMINISTRATIVE REPORT Date: January 8, 1997 Dept. File No. fuscr.wpd C.C. File: 3651-1 TO: Vancouver City Council FROM: Fire Chief/General Manager, Fire and Rescue Services SUBJECT: Evaluation of Vancouver s Commercial Fire Insurance Classification INFORMATION The General Manager of Fire and Rescue Services submits this report for Council s INFORMATION. COUNCIL POLICY On August 31, 1994, Council approved the distribution of a Request for Proposal for a comprehensive review of the Vancouver Fire Department s deployment of emergency staff and equipment. The review was also to include an unofficial assessment of the anticipated fire insurance classification for commercial fire protection based on the Fire Underwriters Survey. On July 5, 1995, Council authorized the General Manager of Fire and Rescue Services to enter into a contract with TriData Corporation for management and consulting services for a deployment study and evaluation of Vancouver s commercial fire insurance classification. On April 25, 1996, Council endorsed, in principle, a Fire and Rescue Services apparatus and staff redeployment proposal known as Option 6" as outlined in the TriData Study. Council also directed the General Manager of Fire and Rescue Services to report back with a detailed implementation plan for the proposed redeployment of fire apparatus and staff. SUMMARY A formal survey of the existing municipal fire protection of the City of Vancouver by the Fire Underwriters Survey would likely result in a reduction in the previous Class 1 rating (obtained in 1980) to a Class 2. The effects on commercial fire insurance rates due to this reduction in classification are believed to be minimal. A Class 1 rating can be maintained by implementing specified improvements in training, carrying out annual testing of pumps and aerial devices, implementing the proposed redeployment (Option 6 of the TriData report), and equipping new apparatus to offset deficiencies for inadequate equipment on existing apparatus. Some of the suggested improvements have already been implemented or have been initiated. The detailed implementation planning for Option 6 is well underway, with a report to Council scheduled for the first quarter of 1997. PURPOSE The purpose of this report is to present the final results of a consultant review of the anticipated fire insurance classification of the City of Vancouver. BACKGROUND Vancouver was last independently reviewed by the Fire Underwriters Survey (FUS) in 1980. At that time, the Department received a Class 1 commercial insurance rating. The Class 1 rating is the highest rating achievable under this system, and Vancouver is currently the only Canadian City rated as Class 1. Most large cities are rated as Class 2 or Class 3. In North America, very few cities reach the status of Class 1 and it is unusual for cities over 200,000 populations to be graded as Class 4 through 10. In an April 25, 1996 report to Council, the General Manager of Fire and Rescue Services reported the results of the (TriData) review of the deployment of emergency apparatus and staff and the initial predicted findings of their simulated fire insurance classification evaluation. The consultant concluded, based on an initial evaluation, that a formal survey by the Fire Underwriters would likely result in a downgrade of Vancouver s current Class 1 rating to a Class 2. In a letter dated July 8, 1996, the Fire Underwriters Survey advised the City of their intention to carry out an official survey of the municipal fire protection of the City of Vancouver between September and November of 1997. DISCUSSION The following discussion quotes the final Public Fire Protection Classification Grading Report prepared by TriData Corporation for Vancouver Fire and Rescue Services. The full report is on file in the City Clerk's Office. The Grading Schedule used by the FUS was devised as a tool to assist in setting fire insurance rates for each community. This evaluation of the fire defences of communities is used to assist member insurance firms in establishing fire insurance rates. Fire insurance rates for commercial properties are partially based on the level of public fire protection that is provided in each community. The fire risk characteristics of individual properties and historic loss experience for the loss area and for similar properties are also considered by most insurance companies to establish premium rates for fire insurance. It should be noted that fire insurance premiums form only a portion of the total insurance costs of a property. Other components of the total insurance costs include general liability, earthquake, business interruption, and insurance for other risk factors. The evaluation of fire defences is expressed as the City s public protection classification, which is rated on a 1 to 10 scale. Class 1 represents the highest level of fire protection, while Class 10 represents the absence of any effective public fire protection. The grading process evaluates a city s fire suppression and control capabilities. It considers the operational capabilities of the Fire Department, the availability of an adequate and reliable water supply for fighting fires, and the systems that are in place for receiving and handling fire alarms. This fire insurance grading system was not intended or designed as a guide for fire protection decisions, although many cities attempt to use it in that way. Therefore, it should be noted that the FUS fire department rating should not be the sole source of evaluative information on a fire department. Although useful as one source of information about a fire department, community interests and those of the Grading Schedule do not necessarily coincide. The Grading Schedule, for example, is directed primarily toward preventing property losses. Deaths and injuries are also prevented as a result of this concern, but they are not the foremost consideration. The Fire Suppression Rating Schedule does not address emergency medical or rescue services and does not directly address fire prevention, code enforcement, public fire safety education, organizational efficiency, and many other important factors considered in a total evaluation of a fire department. In addition, it has been impossible to determine what real financial impact the rating has on local insurance costs compared to the sometimes significant costs of improving the rating. A classification or grading study is conducted every 10 to 15 years in most Canadian cities. Since Fire and Rescue Services was to undergo a comprehensive deployment review (TriData), it was considered an opportune time to carry out a simultaneous (although unofficial) evaluation of the anticipated fire insurance classification. An estimate of the resources required to either maintain or achieve a Class 1 rating (if that is ultimately Council s wish) could then be carried out. We have been informed by the Fire Underwriter s Survey that they intend to officially review Vancouver s rating in late 1997. TriData s classification was based on the Fire Suppression rating Schedule developed by the Insurance Services Office (ISO)/Commercial Risk Services Inc. in the United States. The Canadian FUS uses a very similar rating system, however it may not be identical in all respects. Although the grading process is influenced by subjective interpretations, the actual evaluation should come very close to the results predicted by the TriData study. According to the consultant, the degree of variation that may occur through the official process in 1997 is not likely to change the overall predicted classification. The grading process was conducted by applying the ISO rating schedule to the Vancouver Fire and Rescue Service as it existed during 1995 and early 1996. In addition to estimating the grading classification for the existing organization, an attempt was made to identify changes and improvements that could be made to improve the grading classification. A second evaluation was then conducted, using the proposed resource deployment known as Option 6". O ption 6 was the plan that was recommended and accepted (in principle) by Council as a result of the TriData project for the future redeployment of the Vancouver Fire and Rescue Service. Grading Results The application of the Fire Suppression Rating Schedule to the existing resources of Vancouver Fire and Rescue Services concluded that Vancouver would achieve a Class 2 rating under the current grading schedule. The initial evaluation gave Vancouver 80.65 points out of a theoretically possible 100 points. This is within the range for Class 2, but near the bottom of the range. A Class 1 rating requires a minimum of 90 points. Areas for Improvement In the current evaluation the fire alarm and water supply categories both came close to their maximum possible scores. The simulated grading revealed a number of weaknesses in the current organization and operations that could be addressed to quickly and affordably improve the grading score. It was found that an increase of approximately 7.58 points could be achieved by making specific improvements in two areas. This would include conducting annual pump tests of all major apparatus and making significant improvements in training facilities, programs, and record keeping. The enhancements in training are planned and some have already been implemented. The pump testing will also be implemented in the near future when the testing facility is completed (currently under construction). While improvements in these two areas would improve the point total (to 88.23), they would not yield enough points to improve the net score from Class 2 to Class 1. The cost of an improvement to Class 1 with the existing resource deployment was estimated by determining the minimum on-duty staffing that would be required to gain 1.8 additional points (to achieve 90 points), assuming that the personnel would be assigned to existing engine and ladder companies. The minimum on-duty staffing for each shift would have to be increased from 131 to 155, which would provide a minimum of 4 personnel for each existing ladder and rescue company, plus a fifth crew member for 11 companies. To implement this change, approximately 120 full-time positions would have to be added at a cost of almost $7.2 million annually. The consultant noted that this does not appear to be a cost-effective approach for Vancouver s present situation. Revised Deployment Plan (Option 6) The grading was also recalculated with the recommended changes in staffing and deployment that would occur under Option 6, the plan recommended to the City by the Project Steering Committee and the Fire Chief. Only areas related to fire department operation were recalculated; the sections related to water supply and communications were not changed. The grading of this plan included several assumptions: 1. The recommended improvements in training would be fully implemented. 2. The annual testing of pumps and aerial devices would be maintained. 3. The recommended apparatus replacement program would be implemented and the new apparatus would be in service. 4. The new apparatus would be well equipped to offset deficiencies for inadequate equipment on the existing vehicles. 5(a) In fire halls with two companies, one would be designated as an engine company, while the other would be designated as a ladder company. 5(b) In single company fire halls a quint would be counted primarily as an engine company. Partial credit for ladder company service is allowed by the grading process. This calculation indicates that a score of 92.39 points could be achieved with the recommended deployment. A Class 1 grading would be achieved with this score. SOCIAL IMPLICATIONS The insurance grading process infers that there is a predictable relationship between the cost of providing a particular level of fire protection and the cost of fire insurance. The more significant factor would be the net change in total cost to the community, which includes insurance premiums, insured and uninsured losses, fire department expenditures and the cost of built-in fire protection. It might be assumed that increased expenditures to provide public fire protection will lead to lower insurance premiums and to reduced fire losses, deaths and injuries, but it is impossible to calculate an actual cost/benefit ratio. The cost that would be involved in bringing the Fire Department up to a particular class can be estimated; however, it is not possible to calculate the difference in insurance premiums that would result from a change in the public protection classification or the impact on fire losses. The difference in premiums between Class 1 and Class 2 should be approximately 2 percent, although many insurance companies use the same basic rate structure for both classifications. The classification is only intended to be used for non-sprinklered commercial properties. Residential properties are usually covered at a uniform rate and buildings protected by automatic sprinklers are usually rated on a separate schedule. The actual cost of insurance is influenced by many other factors, including loss experience, governmental regulations, competitive practices, group rates and multi-risk packages. The rate structure also varies with the occupancy classification of each property, the construction of the building, and other factors. The impact of a change in the protection class would have to be evaluated for each individual policy. The 1 to 10 scale does not represent incremental steps in the recommended fire insurance rates. The differences between successive classes tend to be quite small, except for the steps from Classes 3 to 4, 8 to 9, and 9 to 10. The intermediate levels are often grouped together when basic rates are established. Reducing the level of fire risk in the community, by eliminating high risk occupancies and installing automatic sprinklers, appears to have a more favourable impact on the total cost equation than increasing the level of public fire protection. The grading process does not consider the significant reduction in Vancouver s level of fire risk since the last grading or the reduction in fire losses. PERSONNEL IMPLICATIONS There are no direct implications for Fire and Rescue Services personnel as a result of this report. There are also no impacts to personnel due to the recommended improvements to training and annual testing that have already been implemented. Any personnel implications will be reported as a result of the apparatus and staff redeployment proposal (TriData Option 6) that Council adopted in principle on April 25, 1996. Council directed the General Manager of Fire and Rescue Services to report back with a detailed implementation plan for the proposed redeployment. This report will be forthcoming within the first quarter of 1997. That report will provide all personnel implications. FINANCIAL IMPLICATIONS At this time, there will be no financial implications for this report. Recommended improvements to training have already been planned, funded and are being implemented. Facilities for annual testing of pumps are under construction at the new Fire Training Facility, so no new funding is required. Funding requirements for the apparatus replacements required as part of the implementation portion of TriData Option 6 will be included in a forthcoming report. It is anticipated that apparatus will be funded through the established plant account. IMPLEMENTATION AND COMMUNICATIONS PLAN Changes and improvements suggested by the consultant will be implemented prior to the expected official grading study to be carried out by the Fire Underwriters Survey during the fourth quarter of 1997. The formal results of the FUS grading will be reported to Council when they become available. Detailed implementation plans for TriData Option 6 will be reported to Council during the first quarter of 1997. * * * * *