A6 ADMINISTRATIVE REPORT October 28, 1996 TO: Vancouver City Council From: City Clerk Subject: Freedom of Information & Protection of Privacy Act: Staffing Requirements RECOMMENDATION A. THAT Position No. 10125, Coordinator of Information and Privacy, be made permanent. B. THAT the annual recurring costs associated with this position be added to the City Clerk s Department Operating Budget, without offsets. C. THAT $1,200 be approved for one-time costs relating to the purchase of office equipment, and a minor computer upgrade. CITY MANAGER'S COMMENTS The City Manager RECOMMENDS approval of A, B and C, above. COUNCIL POLICY On February 4, 1992, Council resolved that departments and boards be instructed that any recommendations for increased staff or enhanced programs be accompanied by recommendations for matching cost decreases or related revenue increases in non-tax revenue, subject to Council discretion. On December 13, 1994, Council passed the Freedom of Information and Protection of Privacy By-Law No. 7364, which delegated the administrative responsibilities for managing applications under the Freedom of Information and Protection of Privacy Act (the Act) to the City Clerk. On December 5, 1995, Council resolved that the Coordinator of Information and Privacy position in the City Clerk s Department continue to be funded on a temporary basis to December 31, 1996, and any continuation of the position beyond that date be subject to review at that time. BACKGROUND On November 3, 1994, the Freedom of Information and Protection of Privacy Act was extended to Tier II "local public bodies", including the City of Vancouver. The responsibilities for the City's compliance with the Act has been delegated to the City Clerk's Department. This requires the full- time resources of one staff person, who is also charged with responsibilities arising as the City's contact with the Office of the Ombudsman. Since that time the City has received 187 formal applications under the Act and many more informal information requests. The FOI Coordinator has taken the lead role in FOI training for other City staff, and time and effort has been devoted to policy development. PURPOSE This report provides Council with an update on the City's experience under the Freedom of Information and Protection of Privacy Act, which has seen the number of formal requests increase in 1996. Based on this increase, it is recommended the position of Coordinator of Information and Privacy be made permanent. The report also requests funding for a one-time purchase of office equipment and a minor computer upgrade. DISCUSSION It is clear that the duties and workload imposed by the Freedom of Information and Protection of Privacy Act require the establishment of a permanent position. The corporate duties imposed on the City by the Act are considerable. They are the responsibility of one staff member of the City Clerk s Department. The Act requires that the City respond to applications within a strict time frame, assist applicants in meeting their information needs and also safeguard the public's and the City's rights by withholding records that legitimately meet the exceptions to disclosure afforded by the Act. In addition to these duties the Coordinator, with assistance from the Law Department, is responsible for preparing submissions and carrying forward the City's position and arguments to formal hearings before the Provincial Information and Privacy Commissioner. As well, the Coordinator is responsible for organizing and delivering training to other departments concerning the Act, as well as policy development. In addition, the authority of the Office of the Ombudsman was extended to cover municipalities in 1995, and the Coordinator serves as the City contact with the Office of the Ombudsman. STATUS OF APPLICATIONS The number of FOI applications in the current year has increased from the rather large number experienced in the initial year following the introduction of the legislation. At the time of the first status report in November 1995, a total of 13 months had passed since the Act was extended to the City. In that period a total of 84 applications were received. In the ensuing 12 month period from November 1995 - October 1996 103 applications were received. Of this number 78 have been completed, 22 are in progress, and three are under review at the Office of the Information and Privacy Commissioner. Appendix A provides a brief description of each application received. The following table compares the types of applications received in 1995-96 as compared to 1994-95: 1994-95 1995-96 Staff and former staff 12 4 Media 13 31 Political Parties 16 1 Unions 4 5 Individuals 27 41 Law Firms 1 11 Commercial Applicants 3 6 Other Groups 8 3 Other Government Agencies 0 1 TOTAL 84 103 When this matter was first considered by Council in 1995, it was agreed the position would remain temporary for an additional year to ensure that activity levels associated with the Act remained constant. As the above numbers indicate, the level of activity has actually increased. When the FOI Coordinator position was first established in the City Clerk s Department, it was envisioned that the individual would also carry forward responsibilities relating to Council Committees. In reality the Coordinator must devote all of her time to FOI matters. RESULTS OF GVRD JOB EVALUATION In 1996 the GVRD Personnel and Labour Relations Department conducted a review of the Coordinator position. The class specification is attached as Appendix B. The position has been evaluated at pay grade 24, which at 1996 salary levels results in a salary range of $40,200 - $47,400, exclusive of benefits. FEES Experience to date has shown that any recovery of costs associated with the Act through fees has been negligible. It is unlikely this situation will change, as the Act does not allow full cost recovery for the processing of applications. Fees are not to be a barrier to access. The first three hours of time spent on any application must be provided free. The City may then charge for staff time to locate, retrieve, produce and photocopy the records, and $0.25 per page for photocopies. There are significant costs that are not recoverable. The City may not charge for providing an applicant s personal information. The City may not charge for the line by line review of the records which is required to determine if they contain third-party business information or personal information that might need to be severed from the records. Where staff find that third-party business information may be releasable, it is then necessary to provide the third parties copies of this material and seek their representations as to whether its release might cause harm to the third-party. Neither the third-party notification procedure or severing of personal or business interest information from the record is chargeable to the applicant. Nor can the City charge for the costs of any internal consultations. The City may not charge for copies of the records that are produced for processing the application, only for copies that are released to the applicant. PURCHASE OF OFFICE EQUIPMENT The FOI Coordinator often receives applications which involve personnel files. It is necessary that these files be secured in order that privacy is protected. One-time funding in the amount of $900 is requested to purchase a secure filing cabinet for use by the Coordinator. A computer and printer were purchased for the Coordinator when this position was first established on a temporary basis. Funding in the amount of $300 is requested for a minor computer upgrade. CONCLUSION After two years experience, it appears that resource requirements arising from the Freedom of Information and Protection of Privacy Act are likely to continue to increase, or at best, remain at current levels. It is recommended that the position of Coordinator of Information and Privacy be made permanent. * * * * *