SUPPORTS ITEM NO. 1
                                            P&E COMMITTEE AGENDA
                                            SEPTEMBER 12, 1996  

                             ADMINISTRATIVE REPORT

                                            Date: August 28, 1996
                                            File No. 650 184
                                                     650 182

    TO:       Standing Committee on Planning & Environment

    FROM:     General Manager of Engineering Services

    SUBJECT:  Broadway Express Service - "99 B-Line"


    RECOMMENDATIONS

         A.   THAT the use of buses on 12th Avenue between Granville and
              Fir Streets, and Fir Street between 12th Avenue and 10th
              Avenue, be approved.

         B.   THAT a bus stop on southbound Granville Street at 10th Avenue
              in the AM peak period only, be approved.

         C.   THAT the approval for recommendations "A" and "B" above, be
              reviewed once express buses can be routed on 10th Avenue
              after it is improved between Granville and Fir Streets.

         D.   THAT a bus stop on westbound Lougheed Highway at Boundary
              Road be approved.

         E.   THAT BC Transit be requested to provide additional express
              bus stops on Broadway at Renfrew Street and Clark Drive, and
              on 10th Avenue in the vicinity of Blanca Street.

         F.   THAT BC Transit conduct appropriate consultation processes in
              future with affected communities along new transit routes or
              facilities (e.g. Richmond/Vancouver Rapid Bus and Broadway
              LRT).

    COUNCIL POLICY

    Transport 2021 provides a high priority for public transit, and
    specifies express bus routes along a number of major corridors,
    including Broadway.

    That the planned new express services on Granville and Broadway be
    implemented as soon as possible (reaffirmed by Council on February 22,
    1996).

    Council owns the streets and regulates their use for BC Transit buses
    and bus stop locations.


    SUMMARY

    BC Transit's new "#99 B-Line" express service on the Broadway Lougheed
    corridor between Lougheed Mall and UBC started operation on September
    3, 1996.  The service has been requested by the City for some time and
    provides a valuable east-west regional transit link, in the interim
    before LRT is introduced.

    PURPOSE

    This report discusses the new Broadway/Lougheed transit express
    service, and recommends new bus stops and a short turn route.

    BACKGROUND

    The Broadway bus carries more transit passengers than any other bus
    route in the region.  In fact, it has a higher ridership than most LRT
    lines in the United States, including the Portland system.

    In response to growing concerns about the effectiveness of transit on
    this corridor, the Broadway Task Force was formed in mid-1993 to review
    options for enhancing the service.  The Task Force recommended a number
    of actions including a new express service along Broadway between UBC
    and Lougheed Mall, with limited stops at key transfer points.

    Council has strongly supported a Broadway express service and has
    communicated this through recommendations to BC Transit on the Annual
    Transit Service Plans.  On February 22, 1996, staff reported to Council
    on the 1996/1997 Transit Service Plan and noted that it included
    introducing a Broadway Express Service.  The service design details
    were unknown then and have only recently been made available to the
    City.  With this information, staff worked quickly with BC Transit to
    implement the bus stop changes necessary to accommodate the service
    startup on September 3, 1996.

    There has been little public process regarding the route due to the
    expedited installation schedule. On July 25, 1996 The Vancouver Traffic
    Commission resolved: "That the Vancouver Traffic Commission contact the
    BC Transit Commission to advise that the VTC is highly disappointed BC
    Transit does not appear to have conducted an appropriate consultation
    process with affected communities in terms of location of stops and
    types of buses being used along the Broadway express route."  This
    report recommends that BC Transit be reminded that appropriate
    consultative processes are required for future new major transit
    initiatives (e.g. Richmond/Vancouver Rapid Bus and Broadway LRT).

    THE #99 BROADWAY EXPRESS SERVICE ("99 B-LINE")

    The express service route and stops are shown in Appendix A.  The
    service uses  articulated, wheelchair accessible diesel buses and
    operates Monday to Saturday, between 6 AM and 7 PM.  Service frequency
    is generally every 10 minutes throughout the day between UBC and
    Broadway Station, and every 15 minutes between Broadway Station and
    Lougheed Mall.  BC Transit will be running extra buses between
    Granville Street and Broadway Station in the peak periods in order to
    have a higher frequency (every 7-8 minutes) in this busier section of
    the route.

    In the future, it is intended to expand the hours of service of the
    route to include Sundays.  As well, BC Transit indicate the number of
    stops may be expanded if sufficient demand exists and if travel times
    can be maintained.  From a City perspective there are advantages in
    giving more residents access to the new service as soon as possible. 
    Therefore, it is recommended that stops be added on Broadway at Renfrew
    Street and Clark Drive, and on 10th Avenue in the vicinity of Blanca
    Street.

    IMPACT ON OTHER SERVICES ON BROADWAY

    A number of changes will be made to other local services on Broadway. 
    The present #31 Broadway Station To UBC Express will be replaced by the
    new service.  As well, the local #9 Broadway Service will be reduced in
    frequency from every 5 minutes to every 6 minutes in the midday and
    from every 3 minutes to every 4 minutes in the peak periods.

    MARKET RESEARCH ON THE NEW EXPRESS SERVICE

    BC Transit market research prior to service startup indicated the
    following:

    -    Up to 25% of present users of other services on Broadway could
         switch to the new express service.

    -    Up to 20% of the regional residents who frequently travel by car
         could use the line if it met their needs.

    -    The majority of present and potential customers are satisfied with
         the number and location of the stops.

    If in fact the service proves to be as popular as the above research
    indicates, BC Transit will have to provide additional buses before
    crowding, pass-ups and other problems develop.  This could involve
    adjusting service levels on other routes.  Staff will be monitoring BC
    Transit's management of the new service, and the potential demand for
    more stops and increased capacity, to assure that there is an increased
    level of transit service for 
    Vancouver riders.  Service to UBC is a particular concern as buses are
    currently crowded and  sometimes too full to pick up passengers at some
    stops in the morning in the western part of the City.   With the new
    service, BC Transit will be increasing the capacity to UBC on the
    Broadway corridor by about 15% but it is not clear that this will be
    sufficient, in view of the higher demands in this corridor with the new
    express service.

    BUS STOP AND ROUTE CHANGES

    Several changes  were required in order to implement the service:

    -    Granville Short-Turn - The increased express bus frequency between
         Broadway Station and Granville Street in the peak periods is
         achieved by adding more buses to the service between these two
         points.  These extra buses have to be turned around at the end
         points. At the Granville  Street end, they are short-turned via
         southbound Granville Street, westbound 12th Avenue and northbound
         Fir Street to Broadway (see Appendix B).  Recommendation A of this
         report seeks Council approval for this route.  The route can be
         reviewed in future when 10th Avenue is improved as part of the
         School Board site redevelopment (north of 10th Avenue between
         Granville and Fir Streets).  After 10th Avenue is improved, the
         larger articulated buses could potentially travel via westbound
         10th Avenue (which is already a short turn route) rather than 12th
         Avenue, from Granville to Fir Street.  

         In addition, a new bus stop on southbound Granville Street south
         of 10th Avenue, in the 6:00 AM to 9:00 AM time period only, has
         been introduced (Recommendation B).  This would also be reviewed
         after 10th Avenue is improved.

    -    Bus Stop Adjustments - In general, the express bus stops are
         located adjacent to existing local bus stops in order to minimize
         parking losses and facilitate transfers between the services. 
         Affected businesses were advised in advance of the changes.

         Only one new independent bus stop location was required -
         westbound Lougheed Highway west of Boundary road, in front of the
         Boundary Bus Loop (recommendation D).


                 *     *     *     *     *