POLICY REPORT
                                 ENVIRONMENTAL

                                                        Date: July 15, 1996
                                                            Dept. File No. 

    TO:       Standing Committee on Planning and Environment

    FROM:     General Manager of Engineering Services

    SUBJECT:  Apartment Recycling Program

    RECOMMENDATION

    A.   THAT council authorize the General Manager of Engineering Services
         to add an additional 250 apartment buildings to Stage 2 (the
         Apartment Recycling Pilot Program).  Further that Council approve
         funding the additional Stage 2 annual operating costs of $170,000
         from the Solid Waste Capital Reserve until a cost-recovery
         mechanism is operational.

    B.   THAT Council approve the implementation of Stage 3 of the
         Apartment Recycling Program with annual operating costs of
         $2,050,000 ($1.3 million in 1997) and capital costs of $4,620,000
         to be funded from the Solid Waste Capital Reserve.

    C.   THAT, subject to the formation of the Solid Waste Utility,
         mandatory Apartment Recycling User-Fees be billed annually to all
         apartment buildings on the basis of a uniform charge per dwelling
         unit of approximately $28 per year, effective the first day
         recycling services are provided.

    D.   THAT Council approve the establishment of one Assistant
         Superintendent, one Subforeman, two temporary Clerks, and two
         temporary Engineering Assistants during the implementation of
         Stage 3 of the Apartment Recycling Program, subject to job
         evaluation by the General Manager of Human Resource Services.

    E.   THAT Council instruct the General Manager of Engineering Services
         to report back to Council with an update of Stage 3 prior to
         Council approving the implementation of and funding for Stage 4 of
         the Apartment Recycling Program.

    F.   THAT Council authorize the General Manager of Engineering Services
         to apply for Provincial funding assistance under the
         Multi-Material Recycling Financial Assistance Program for up to
         one quarter of the capital costs, initial promotional costs, and
         educational costs of Stages 3 and 4 of the Apartment Recycling
         Program.

    CONSIDERATION

    G.   THAT the General Manager of Engineering Services report back on an
         option to contract out a portion of the Apartment Recycling
         Program.

    GENERAL MANAGERS' COMMENTS

    The General Manager of Engineering Services comments that, with respect
    to Consideration G, if Council wishes to examine contracting out a
    portion of the apartment recycling program, now is the best time to
    make this decision.  Operating an elaborate program such as apartment
    recycling requires a significant investment in both equipment and
    labour.  Hence, prior to purchasing recycling trucks and hiring new
    staff, it is imperative that Council considers this item at this time. 

    The General Manager of Engineering Services does not recommend
    Consideration G.  Operations of the Apartment Recycling and Blue Box
    Programs are expected to overlap (i.e., some apartment buildings will
    be serviced by Blue Box trucks, and vice-versa).  Therefore,
    Consideration G may result in a loss of coordination between recycling
    programs leading to some inefficiencies in equipment and personnel
    utilization, processing and marketing of materials, public education,
    etc.  Consideration G may also result in a loss of program flexibility
    (e.g., a non-City controlled approach may require re-tendering of
    collection contracts prior to adding additional recyclable materials to
    the program).  In addition, projections based on the Apartment
    Recycling Pilot Project indicate that a City run program will achieve
    competitive prices while providing quality services.

    The General Manager of Corporate Services comments that the
    recommendations of this report commit the City to on-going operating
    costs of $2 million for Stage 3 plus an additional $1.4 million for
    Stage 4, and upfront capital costs of $8.1 million.  The expectation is
    that the operating costs will be recovered through an annual charge per
    suite of $28, but this billing is dependent on the Provincial
    Government passing legislation to enable user fees for Solid Waste.  In
    the meantime, the proposal is that these costs be funded from the
    profits of commercial disposals (which accrue to the Solid Waste
    Capital Reserve), which is also funding the current Blue Box program. 
    The risk is that if the Province does not approve the legislation,
    consideration would have to be given to funding the apartment recycling
    costs through property taxes.

    COUNCIL POLICY

    On February 1, 1989, Council established a goal of reducing the City's
    solid waste stream by 50%.

    On January 13, 1993, Council approved, in principle, Stages 3 and 4 of
    the Apartment Recycling Program subject to the establishment of a cost
    recovery system (i.e., Solid Waste Utility).

    On May 3, 1994, Council agreed to support the Greater Vancouver
    Regional Solid Waste Management Plan, which includes mandatory
    apartment recycling programs.

    On September 12, 1995, Council agreed to implement a user-fee,
    cost-recovery system (i.e., Solid Waste Utility) for all solid waste
    management programs, except street cleaning, litter collection, and
    abandoned garbage collection, effective January 1, 1996.

    On February 8, 1996, the Standing Committee of Council on City Services
    & Budgets approved the deferral of the Solid Waste Utility until the
    City secures the appropriate Charter amendments from the Provincial
    Government.

    SUMMARY

    This report presents the proposed city-wide Apartment Recycling
    Program, which is designed to provide a similar level of recycling
    service to residents of apartment buildings as the Blue Box Program
    provides to residents of single-family and duplex households.  The
    Apartment Recycling Program, which is divided into two stages, will be
    phased in over a three-year period.  The proposed program is designed
    in accordance with the recommendations of the Regional Solid Waste
    Management Plan and consists of the following principal components:

    -    recycling service shall be provided to every apartment building
         within the City;

    -    all types of City apartment buildings will be required to
         participate (i.e., strata, co-op, and rental);

    -    all apartment buildings will be levied a mandatory annual
         Apartment Recycling User-Fee on the basis of a uniform charge per
         dwelling unit (subject to the formation of the Solid Waste
         Utility).  The Apartment Recycling User-Fee is estimated to be
         $28/dwelling unit/year, which includes $27 for apartment recycling
         plus $1 for other recycling programs/events;

    -    three types of collection containers will be utilized, depending
         on the number of dwelling units and available space at each
         building: blue boxes, wheeled carts, and dumpsters;

    -    a total of 29 recycling trucks will be required (including
         spares);

    -    annual operating costs, including the amortization of capital,
         will be recovered through Apartment Recycling User-Fees (subject
         to the formation of the Solid Waste Utility);

    -    the City will provide weekly collection of recyclable materials to
         each apartment building;

    -    initially, three recyclable commodities will be collected: old
         newspapers, mixed paper products, and mixed containers, which are
         the same materials collected in the Blue Box Program;

    -    the creation of permanent staff positions will be required for an
         Assistant Superintendent, a foreman, a sub-foreman, and drivers
         and swampers; 

    -    an expansion of the office space at the recycling depot will be
         required to provide offices for Apartment Recycling staff; and,

    -    if the Solid Waste Utility is delayed further, interim funding
         will be provided from the Solid Waste Capital Reserve.

    The estimated total cost of the Apartment Recycling Program includes
    $8,140,000 for capital costs (which may be eligible for a one-quarter
    grant from the Province) and $3,400,000 for annual operating costs. 
    The capital costs will be funded from the Solid Waste Capital Reserve,
    whereas the annual operating costs will be recovered through Apartment
    Recycling User-Fees that are subject to the formation of the Solid
    Waste Utility.

    As the procurement of recycling trucks for the first stage of the
    Program is expected to take twelve months, apartment buildings will not
    be brought on-line until July 1, 1997.  Consequently, an interim
    measure to expand the Apartment Recycling Pilot Project for up to an
    additional 250 buildings has also been proposed.

    PURPOSE

    The purpose of this report is twofold:

      1. to update Council of the results of Stage 1 (the mini-depot
         program) and Stage 2 (the Apartment Recycling Pilot Program); and,

      2. to resubmit and update recommendations for the implementation of
         and funding for Stage 3 (bringing on-line 50% of apartment
         buildings) and Stage 4 (bringing on-line the remaining 50% of
         apartment buildings) of the Apartment Recycling Program
         (hereinafter designated as ARP).

    BACKGROUND

    The City's current residential waste reduction programs (which include
    the blue box program, the recycling depot program, the backyard
    composter and worm bin distribution programs, the fall leaf collection
    program, the yard waste drop-off program, and the Christmas tree
    collection program) divert nearly 17% of the City's total residential
    solid waste stream from landfills. Unfortunately, however, these
    programs mainly service one and two-family residences, which represent
    only sixty percent of the City's total residential population. 
    Consequently, a report was submitted to Council on April 14, 1992 that
    recommended implementing a city-wide ARP which is expected to increase
    the above noted diversion rate to over 25%.  

    Originally reported to Council in 1992, the ARP was designed to be
    implemented in four Stages:

    Stage 1 - upgrade the main recycling depot at Manitoba Yards and
              install six mini-depots throughout the City;
    Stage 2 - implement an apartment recycling pilot project to provide
              recycling services to up to 150 apartment buildings;
    Stage 3 - provide apartment recycling to up to 50% of apartment
              buildings; and,
    Stage 4 - provide apartment recycling to the remaining 50% of apartment
              buildings.

    To date, Stages 1 and 2 have been successfully implemented.  Stage 1
    was implemented to provide interim recycling facilities for apartment
    residents until Stages 3 and 4 are implemented.  Stage 2 was
    implemented to provide Engineering Staff an opportunity to test various
    apartment recycling operating techniques, such that the most effective
    and efficient city-wide Program could be implemented.

    The following chronology displays significant events that have
    transpired since the apartment recycling report was originally
    submitted to Council on April 14, 1992:

    April 14, 1992
      -  Council authorized the City Engineer to implement Stages 1 and 2,
         with full capital and operating costs to be funded from the Solid
         Waste Capital Reserve.
      -  Council deferred the implementation of Stages 3 and 4 pending a
         public workshop on solid waste and recycling.
      -  Implementation of Stage 2 was delayed until Provincial funding
         assistance was established.

    October 10, 1992
      -  A public workshop on solid waste and recycling was held.

    January 13, 1993
      -  A report was submitted to Council to summarize the workshop and
         resubmit the recommendations to implement Stages 3 and 4 of the
         ARP as originally submitted on April 14, 1992.
      -  Council approved, in principle, Stage 3 of the ARP with specific
         implementation details to be approved following a report back on a
         cost-recovery funding mechanism.

    December, 1993
      -  The Province deferred funding assistance for Stages 1 and 2 until
         GVRD staff advise the Province that the ARP is designed in
         accordance to the requirements of the Regional Solid Waste
         Management Plan.

    May 17, 1994
      -  Due to the lack of Provincial funding assistance, a report was
         submitted to Council to recommend delaying the implementation of
         Stage 2 until Provincial funding assistance was approved.
      -  Council instructed staff to begin Stage 2 implementation and
         continue to seek Provincial funding assistance.

    June 8, 1994
      -  The GVRD advised the Province that the ARP is in accordance with
         the requirements of the Regional Solid Waste Management Plan.

    January 25, 1995
      -  The City received approval for Provincial funding assistance of
         Stages 1 and 2.

    May, 1995
      -  The implementation of Stage 2 began.

    September 12, 1995
      -  Council approved the recommendation to create a Solid Waste
         Utility to recover the operating costs of all Solid Waste
         Management Programs, except for street cleaning, litter
         collection, and abandoned garbage collection.

    February, 1996
      -  Council deferred the implementation of the Solid Waste Utility
         pending the appropriate amendment(s) to the Vancouver Charter,
         which was expected to be in place by January 1, 1997.

    DISCUSSION

    The design of Stages 3 and 4, as presented in this report, has been
    slightly modified from its original, 1992 design.  Briefly, these
    modifications have produced the following results:

      1. due to a restructured processing and marketing contract, the
         annual operating costs of Stages 3 and 4 are estimated to be
         considerably lower than originally anticipated; and

      2. the ARP's truck fleet will consist primarily of multi-material
         collection trucks rather than single-material collection trucks.

    Results of Stages 1 and 2

    As detailed in Appendix "A", the results of Stages 1 and 2 suggest that
    a city-wide apartment recycling system would be much more effective in
    reducing Vancouver's apartment waste stream than a drop-off system. 
    Furthermore, the results of Stage 2 suggest that a city-wide ARP would
    recover roughly 12,000 tonnes of recyclable materials per year, which
    represents roughly 20% of the total apartment waste stream.

    Design of Stages 3 and 4

    The implementation of the city-wide ARP is divided into two parts:
    Stage 3 provides collection services to 50% of the apartment buildings,
    and Stage 4 provides collection services to the remaining 50%.

    The design of the proposed city-wide Program is in accordance with the
    recommendations of the Regional Solid Waste Management Plan. 
    Additionally, the program will provide a similar level of recycling
    services to apartment buildings as the Blue Box Program currently
    provides to one and two-family households.  In particular, Stages 3 and
    4 will consist of the following design parameters:                                     - 2 -

      -  the program shall service every apartment building within the City
         (i.e., all residential apartment buildings that do not currently
         receive the City's blue box recycling service);

      -  all apartment buildings will be levied a mandatory annual
         Apartment Recycling Use-Fee that is based on the total number of
         dwelling units within the building (subject to the establishment
         of the Solid Waste Utility);

      -  all City apartment buildings will be required to participate
         (i.e., strata, co-op, and rental);

      -  additional fees will be levied against any building that requests
         roll-out service for wheeled carts or dumpsters (i.e., similar to
         garbage container system);

      -  blue boxes, wheeled carts, and dumpsters will initially be
         supplied by the City, however, the City may have to charge
         buildings for replacement carts in the future;

      -  annual operating costs, including the amortization of capital,
         will be recovered through Apartment Recycling User Fees;

      -  City forces will provide weekly collection of recyclable materials
         to each building;

      -  initially, three recyclable commodities will be collected:  old
         newspapers (ONP), mixed paper products (MPP), and mixed containers
         (MCO), which are the same materials collected in the Blue Box
         Program;

      -  the truck fleet will consist of 25 multi-material, side-loading
         trucks (which includes five spare trucks ) and four
         single-material, front-loading trucks (which includes one spare
         truck);

      -  depending on the number of dwelling units at a particular
         building, each building will be provided with one type of
         container system:  blue boxes, wheeled carts, or dumpsters; and,

      -  excluding those dwelling units utilizing the blue box collection
         system, each dwelling unit will be provided with an in-suite
         recycling bag to transport recyclable materials to their
         building's wheeled cart or dumpster container system.

    Further details of the design of Stages 3 and 4 are provided in
    Appendix "B".

    Implementation of Stages 3 and 4

    As detailed later in this report, the implementation of Stages 3 and 4
    is expected to take roughly three years to complete.  This period
    reflects the time required to procure equipment, visit and customize
    service to each apartment building, and troubleshoot collection
    efficiency problems.

    As the procurement of the collection trucks (i.e., tender, purchase,
    and delivery) is expected to take roughly twelve months, additional
    buildings are not expected to be brought on-line until July 1, 1997. 
    Consequently, in the interim, the General Manager of Engineering
    Services recommends adding up to another 250 apartment buildings to
    Stage 2, which would bring the total number of serviced apartment
    buildings to 400.  As at least one spare collection truck can be made
    available, these additional buildings may begin to be brought on-line
    starting immediately.  If we are able to free up additional equipment,
    we will speed up the implementation process.

    Implementation Risks of Stages 3 and 4

    Although there were few risks associated with the implementation of
    Stages 1 and 2, there are substantial risks associated with the
    implementation of Stages 3 and 4.  These risks are noted as follows:

      -  Estimates of the number of apartment buildings and apartment
         dwelling units are based on information from the City's 1994
         tax-roll database and the Canada Post delivery database.  Some
         property addresses did not reveal the specific number of dwelling
         units located at that particular site and had to be estimated. 
         Therefore, the estimates of 7,100 apartment buildings and 125,000
         dwelling units are not expected to be precise.  However, they are
         expected to be within plus or minus ten percent.  As a result of
         this uncertainty, the estimated number of required recycling
         trucks and staff positions (and hence the estimated capital and
         operating costs of the Program) have been conservatively projected
         on the high-side.  The program will be adjusted to reflect actual
         experience and as a result costs will vary somewhat.
     
      -  The participation rates, recovery rates, and truck requirements
         used in the design of the program are based upon information
         obtained from the Pilot Project.  These results may or may not be
         representative of the buildings that are yet to be serviced
         (hence, design modifications may be required).

      -  As recycling revenues are based on fluctuating material prices
         (recycling revenues are used to offset some of the operating cost
         of the Program), annual net operating costs will vary from year to
         year.

      -  Some apartment buildings already have recycling contracts with
         private companies (which is estimated to be less than five percent
         of apartment buildings).  These contracts and the companies
         providing such service will have to be dealt with as fairly as
         possible but still result in a City controlled program for all
         buildings.

    Recognizing these risks, we have divided the implementation of the
    city-wide Program into two stages, which allows for and requires
    interim review.

    FUNDING

    Recommended Addition to Stage 2

    No additional capital costs will be associated with the addition of 250
    apartment buildings to Stage 2, as a spare collection truck is
    available and the recycling containers/bags are included with the Stage
    3 capital costs.  However, annual operating costs of $170,000 will be
    incurred and, therefore, require a funding source.  The General Manager
    of Engineering Services recommends that these operating costs be funded
    from the Solid Waste Capital Reserve until the Solid Waste Utility is
    operational.

    Stages 3 and 4

    The capital and operating costs for Stages 3 and 4 are significant. 
    These costs are summarized below.


                            CAPITAL (One-Time)
           STAGE 3                             $4,620,000

           STAGE 4                             $3,520,000

           TOTAL                               $8,140,000

    The above capital costs include the following components:  container
    costs (e.g., wheeled carts, blue boxes, apartment blue bags, and
    dumpsters); truck costs; Manitoba Works Yard office expansion costs;
    computer hardware/software costs; and initial promotion costs.

    The capital costs will be funded from the Solid Waste Capital Reserve,
    although the City is eligible for Provincial funding assistance of up
    to one-quarter of these costs (i.e., $2,035,000).  However, Council
    should note that the actual amount of Provincial funding assistance
    that has been approved in the past has been significantly less.  For
    example, in 1993 the City applied to the Province for funding
    assistance for the Yard Waste Composting Program, for which the City
    was eligible for funding assistance of up to $710,000.  Unfortunately,
    due to budget constraints, the Province approved funding assistance for
    less than forty percent of the original request (i.e., $275,000). 
    Consequently, although the General Manager of Engineering Services
    recommends applying to the Province for funding assistance, the
    financial projections in this report have been prepared excluding
    funding assistance.

    The above capital funding is not expected to draw the Solid Waste
    Capital Reserve below Council's established $10 million minimum balance
    (in 1993$).


             ANNUAL OPERATING (includes amortization of capital)

             STAGE 3                            $2,050,000
             STAGE 4                            $1,350,000

        TOTAL CITY-WIDE                         
       (i.e., Stages 3 and 4 complete)          $3,400,000

    The above operating costs include the following components: collection
    and supervisory staff costs; management and administration costs;
    container maintenance and replacement costs; truck maintenance, fuel,
    and amortization costs; promotional and advertising costs.  

    The estimated Stage 3 annual operating costs can be broken down as
    follows:

    Jan. - July 1997    Pre-implementation operating costs of $200,000 for
                        miscellaneous administration, preparing of
                        collection schedules and beats, contacting building
                        representatives, etc.

    July - Dec. 1997    Stage 3 operating costs of $1,050,000.

    Jan. - Dec. 1998    Stage 3 operating costs of $2,050,000.

    The $200,000 pre-implementation costs will be funded from the Solid
    Waste Capital Reserve.  However, the Stage 3 and 4 annual operating
    costs will be funded through the collection of Apartment Recycling
    User-Fees as part of the Solid Waste Utility (see the following section
    on Cost Recovery).  Since the city-wide Program is expected to recover
    12,000 tonnes per year of recyclable materials from roughly 125,000
    dwelling units, the annual operating costs of the ARP are expected to
    be $283/tonne, or $27/dwelling unit/year.  By comparison, the annual
    operating costs of the Blue Box Program are $185/tonne, or
    $35/household/year.  These costs reflect current market conditions for
    processing and marketing recyclable materials (i.e., a processing and
    marketing contract, if tendered today, would neither generate net
    revenues nor produce net costs).

    In addition, a two-year temporary provision to lease parking space for
    the new apartment recycling trucks has been included in the operating
    costs of Stage 3.  This space is required due to the current lack of
    available parking at Manitoba Yards.  However, we anticipate that
    adequate parking space will be available at Manitoba Yards within two
    to three years, when the new Works Yard is fully developed.  

    Cost Recovery Via the Solid Waste Utility

    As mentioned above, the operating costs of Stages 3 and 4 will be
    recovered through user-fees, as part of the Solid Waste Utility.  The
    Apartment Recycling User-Fees will be billed annually to each apartment
    building on per-dwelling unit basis.  The user-fees will reflect the
    costs of all apartment recycling programs (i.e., ARP, Christmas tree
    chipping events, worm composting distribution events, etc.). 
    Therefore, in total, the annual costs of these programs is estimated to
    be $3,470,000, which results in an annual Apartment Recycling User-Fee
    of $28/dwelling unit/year.  The Blue Box User-Fee (which includes costs
    for all applicable recycling programs) is currently estimated to be
    $37/household/year.

    During the implementation of Stages 3 and 4, Apartment Recycling
    User-Fees will be billed on a pro-rated basis over a 365-day calendar
    year.  For example, if an apartment building comes on-line July 1,
    1997, an Apartment Recycling User-Fee of $14.12/dwelling unit (i.e.,
    184/365 x $28/dwelling unit/year) would be levied for 1997.

    The annual Apartment Recycling User-Fee is expected to fluctuate on a
    yearly basis.  This yearly fluctuation can be attributed to two main
    factors:  (1) inflation (i.e., changing labour and equipment rates),
    and (2) changing market prices for recyclable materials (i.e., the
    processing and marketing revenues/costs vary monthly).  However, this
    fluctuation will be minimized through a multi-year rate stabilization
    fund within the Solid Waste Utility.

    What if the Solid Waste Utility is not available?

    On February 8, 1996, the Standing Committee of Council on City Services
    & Budgets approved:

         THAT the implementation of the operational elements of the Solid
         Waste Utility, previously approved for start up on January 1,
         1996, be deferred until the City is able to secure the appropriate
         Charter amendments from the Provincial Government.  The revised
         implementation date will likely be January 1, 1997.

    At the time of writing, the Charter amendments have not been secured. 
    Therefore, recognizing that the Charter amendments may not be secured
    by July 1, 1997 (the time that Stage 3 buildings are expected to be
    brought on-line), the General manager of Engineering Services
    recommends funding the annual operating costs of Stage 3 from the Solid
    Waste Capital Reserve until the Solid Waste Utility is operational
    (i.e., $1.3 million in 1997 and $2 million thereafter).  As the
    implementation of Stage 3 and 4 is expected to be a three year process,
    this recommendation is crucial to achieving the City's 50% waste
    reduction goal by the year 2000.  If this recommendation is not
    approved by Council, the implementation of Stage 3 will have to be
    delayed indefinitely, until the appropriate Charter amendments are
    secured and the Solid Waste Utility is operational.


    The Solid Waste Capital Reserve is capable of funding the above
    operating costs without dropping below Council's established $10
    million minimum balance.

    ALTERNATIVES/OPTIONS

    Who will operate the proposed Program?

    When the ARP was originally presented to Council in 1992, several
    different approaches were identified.  In particular, Council
    considered who should operate the proposed Program (i.e., City
    collection versus Private collection).  At that time, Council decided
    that the Program would be operated by the City, which is similar to the
    operations of the City's blue box and garbage collection programs.

    Council should note that a quick review of recycling costs in Vancouver
    and other municipalities indicates that our costs are competitive.

    Furthermore, a City-run approach is expected to provide the City with
    significant advantages.  For example, by controlling the collection
    operations of the Program, the City can make ongoing adjustments to
    meet or exceed the City's mandated waste reduction goals without the
    constraint of re-negotiating the terms and conditions of a collection
    contract.  Additionally, by making apartment collections compatible
    with blue box collections, and combining truck fleets and labour, both
    program will benefit through increased flexibility and economies of
    scale (i.e., one truck can collect both blue boxes and apartment
    containers).  These are important benefits, particularly if both the
    Blue Box and Apartment Recycling Programs are expected to grow and
    change together over time.  Therefore, we continue to support Council's
    original decision to maintain control over the operations of the ARP. 
    However, if Council wishes to reconsider this, Engineering staff can
    perform a more detailed analysis of municipal versus private collection
    costs and services.

    Please note that the ARP would result in a loss in refuse collection
    business for private waste haulers in proportion to the amount of
    recyclables that are generated by the program.

    ENVIRONMENTAL IMPLICATIONS

    The ARP represents one of the many programs that are required to
    achieve the Regional Solid Waste Management Plan's 50% waste reduction
    goal.  Specifically, the ARP is expected to divert roughly 12,000
    tonnes, or 20%, of the City's total apartment waste stream from
    landfills.  Consequently, as the majority of these materials are
    currently being landfilled, the ARP is expected to have a positive
    environmental impact.

    SOCIAL IMPLICATIONS

    Recycling Programs such as the Blue Box Program and the proposed ARP
    provide Vancouver residents an opportunity to directly contribute to
    the enhancement of their environment.  Additionally, City staff have
    received strong support from Vancouver apartment residents who feel
    that they are currently left-out of the recycling loop; consequently,
    they support the implementation of a city-wide ARP.  Hence, we believe
    the ARP will provide positive social implications, particularly for
    apartment residents.

    PERSONNEL IMPLICATIONS                                     - 3 -

    As detailed in Appendix "C", the implementation of Stages 3 and 4 will
    require the creation of several new staff positions which will overlap
    and interact with the existing Blue Box staff.   As a result, the
    addition of the ARP will require the creation of a new Assistant
    Superintendent position to manage the operations of these two large
    programs and future recycling programs.  (Note that no new Assistant
    Superintendent position was created when the Blue Box Program, or any
    other recycling program, was added; hence, existing supervisory staff
    are unable to absorb another large program).  In addition, the
    implementation of the ARP will require the creation of the following
    new positions, some of which were already approved in 1992 though have
    not been filled:  two temporary assistant technicians; one foreman; one
    subforeman; two temporary clerks; twenty three truck drivers; three
    swampers; and one labourer/driver.

    IMPLEMENTATION PLAN

    The successful implementation of Stages 3 and 4 requires an detailed
    plan to ensure that equipment is timely procured and apartment
    managers/owners are adequately notified of the upcoming service. 
    Therefore, an implementation plan has been prepared and consists of the
    following components (see Appendix "D" for further details):

    Addition to Stage 2

    August-96      Begin bringing on-line up to an additional 250 apartment
                   buildings to the Pilot Project (5 months).

    Stage 3

    August-96      Prepare tenders for the supply and delivery of trucks
                   and containers (three months).

    November-96    Award truck and container tenders and purchase 60% of
                   the required truck fleet and 50% of the required
                   containers (ten months).

    April/May-97   Trucks delivered to Works Yard and outfitted by Garage
                   (one month). 

    July-97        Contact apartment building representatives for buildings
                   that will be included in Stage 3 and perform individual
                   site meetings to deliver containers, recycling
                   brochures, and provide miscellaneous information (twelve
                   months).

    Stage 4

    April-98       Report back to Council regarding the results of Stage 3.

    April-98       Purchase remaining trucks and containers (ten months).

    July-98        Contact apartment building representatives for all
                   remaining buildings and perform individual site meetings
                   to deliver containers, recycling brochures, and provide
                   miscellaneous information (twelve months).

    July-99        Discontinue the mini-depot system (note: Main Recycling
                   Depot will continue).

    Stage 3 is planned to begin in the West End and will expand to other
    apartment neighbourhoods having the greatest density of buildings and
    population (i.e., Fairview Slopes and Kitsilano).  Additionally,
    slightly more than half of the trucks are scheduled to purchased in
    Stage 3.  This will allow for the continued expansion of the Stage 4,
    as ten months will be required to procure the remaining truck fleet.

    COMMUNICATIONS PLAN

    The ARP is designed to service all residential buildings that do not
    currently receive the City's Blue Box service.  Therefore, each
    apartment building/dwelling owner must be contacted and informed of
    this new and upcoming program.

    As this program shall service an estimated 7,100 apartment buildings
    (est. 125,000 apartment dwellings), contacting each and every building
    will not be a simple and straightforward task.  Consequently, a
    communications plan has been established to ensure that each apartment
    building/dwelling is notified and brought on-line.  The communications
    plan consists of the following procedures:

      1. Make initial contact(s) through miscellaneous media and
         personalized letters.

      2. Arrange and perform individual site meetings at each building. 
         Each apartment will be provided with apartment recycling
         instructions, brochures, recycling bags or boxes, etc.

      3. Provide follow-up service to apartment residents through the
         City's Recycling Hotline.

    In order to set up a site meeting, City staff must make contact with
    the appropriate representative for each building.  The building
    representative may be the owner, site manager, property manager, strata
    council member or interested tenant.  The most important initial
    contact will probably be the building's property management company,
    and our plan concentrates on these companies by using the following
    contact mechanisms:

      -  ads in property management magazines
      -  letters to property management companies
      -  ads in community newspapers
      -  miscellaneous City media (i.e., Faxback, City of Vancouver Home
         Page on the Internet, and the City's tax newsletter)

    For the ads and letters, the current working area will be shown and
    building representatives in that area will be asked to call a number to
    set up a site meeting.  The notice in the City's tax newsletter will
    provide more general information about the Program, which will be
    important in reaching the large number of individual strata owners.

    This process will be a major undertaking for City staff and the
    communications strategy will likely be modified as experience is gained
    in Stage 3.  If the strategies above are not successful for all the
    buildings, it may be necessary to either contact the site manager in
    person or send an informative letter directly to the building's tax
    address.

    CONCLUSION

    Recognizing that waste reduction is the principal goal of recycling
    programs, the General Manager of Engineering Services expects the
    implementation of Stages 3 and 4 to bring the City closer to achieving
    its 50% waste reduction goal.  the ARP, which is expected to divert
    more than 12,000 tonnes of recyclable materials from landfill sites, is
    designed in accordance with the recommendations of the Regional Solid
    Waste Management Plan.  Upon full implementation, the Program will
    provide a similar level of recycling services to apartment residents as
    the Blue Box Program currently provides to the City's one and
    two-family residents.

                           *     *     *     *     *
                                  APPENDIX  A 

                           RESULTS OF STAGES 1 AND 2

    Stage 1
    The implementation of Stage 1 resulted in the establishment of six-mini
    depots  (located throughout the City) and the refurbishment of the Main
    Recycling Depot at Manitoba Yards.

    Currently, the mini-depots primarily provide recycling opportunities to
    Vancouver s residents that  don t have  access to the  City s Blue  Box
    Program.  Each mini-depot location provides facilities for residents to
    drop-off  recyclable materials.   The recyclable materials  that may be
    dropped off are identical  to the materials that are  collected through
    the Blue Box Program:  old newspapers; mixed paper  products; and mixed
    containers (#1 and #2 plastics, tin, and glass bottles and jars).  

    In  1995, the  mini-depots recovered  roughly 500 tonnes  of recyclable
    materials (in comparison  to the 16,000 tonnes  of recyclable materials
    recovered through the Blue Box Program).  This result suggests that the
    mini-depots are being  utilized by  only a small  portion of  apartment
    dwellers and,  therefore,  are not  as  effective as  a  comprehensive,
    city-wide  recycling  program such  as  the  ARP.    Consequently,  the
    mini-depot  system will be discontinued upon the completion of Stages 3
    and 4.

    The  Main   Recycling  Depot  at  Manitoba   Yards  provides  recycling
    facilities for  the public to  drop-off many recyclable  materials: old
    newspapers; mixed  paper products;  plastic containers  (which includes
    #1, #2,  #4, and   #5 plastics);  ferrous metals; lead  acid batteries;
    aluminum;  glass  bottles and  jars;  old  magazines;  and mixed  paper
    products.    As this  depot  provides  recycling  facilities  for  many
    different types  and quantities  of recyclable  materials, it  is being
    utilized  by many different segments of the public (i.e., existing Blue
    Box   participants,   apartment  dwellers,   businesses,  non-Vancouver
    residents).   In 1995, the main recycling depot recovered approximately
    3,500 tonnes of recyclable materials.

    As  noted above, the Main  Recycling Depot provides  facilities for the
    recovery  of   many  different  types  and   quantities  of  recyclable
    materials; therefore, this  depot will continue to operate after Stages
    3 and 4 have been implemented.

    Stage 2
    As many obstacles and concerns of a city-wide ARP were identified early
    in the development  of the  Blue Box Program,  the Apartment  Recycling
    Pilot  Project  was implemented  to provide  a  small-scale model  of a
    city-wide  Program. The  Pilot  Project also  provided  City Staff  the
    opportunity to  test  various operating  techniques  so that  the  most
    effective and efficient city-wide program would be established. 

    The  Pilot Project buildings  were selected such  that a representative
    mix of  Vancouver s apartment buildings were included.   Currently, the
    Apartment Recycling  Pilot Project provides recycling  services to over
    150  buildings, which  account for  roughly 5,000  dwelling units.   In
    aggregate, these  buildings generate  roughly 350 tonnes  of recyclable
    materials per year.  

    What We ve Learned from Stage 2
    Apartment Recycling  Programs are significantly different than curbside
    Blue  Box  programs,  requiring  different  equipment   and  collection
    systems.  As each  building varies in regard to its physical condition,
    property management, ownership, number of tenants, tenant demographics,
    etc., an  Apartment Recycling Program  must be designed  to accommodate
    each  building s particular needs.  As a result, an Apartment Recycling
    Program  is more complex to  design and implement  than a curbside Blue
    Box program.  

    Due to the  complexity of  designing the ARP,  the Apartment  Recycling
    Pilot  Project   was  implemented  so  that   Engineering  Staff  could
    experiment with various operating techniques and equipment to establish
    the most efficient and  flexible Program for Vancouver.   The following
    list represents  the most significant observations  and lessons learned
    from the Pilot Project:

         1.   For  buildings utilizing  the wheeled-cart  container system,
              the multi-material, side-loading  collection trucks are  much
              more  efficient  that   the  single-material,   front-loading
              collection  trucks; consequently, as  most buildings serviced
              by the ARP will utilize the wheeled-cart system, the proposed
              truck fleet, as originally  proposed in the 1992 report,  has
              been modified to include mostly  multi-material, side-loading
              collection trucks.

         2.   Due to limited space  at some buildings, recycling collection
              bins are sometimes  difficult to site; although, based on the
              results of  the Pilot  Project, this  problem is  expected to
              occur for  only  one percent  of buildings.   Therefore,  two
              options are available to  ensure that these buildings receive
              recycling service:

              i.   Where possible,  locate the collection bins  within City
                   lanes  (e.g.,  similar to  some  of  the buildings  that
                   receive City refuse container service).

                                     -OR- 

              ii.  Set  up a system such that the recycling containers of a
                   neighbouring building can be used. 
         3.   Apartment recycling contamination, while slightly  worse than
              blue  box  recycling  contamination,  is  not  as  severe  as
              originally  expected and  is  generally  limited  to  plastic
              grocery bags.

         4.   Most  building  managers   prefer  a  weekly,  three-material
              collection  schedule   as  opposed  to  a   weekly,  rotating
              one-material collection schedule.

         5.   Several  buildings have reported  significant waste diversion
              rates, which correspond to lower garbage disposal costs.

         6.   Some  buildings  are  hard  to  service  with multi-material,
              side-loading  trucks   due  to   space  constraints   at  the
              collection location  (i.e., within  a narrow lane  bounded by
              cars on one or both sides).

         7.  For buildings that utilize the wheeled-cart system, the
             majority of  building tenants do  not find the  task of
             having to take their recyclables to the carts too 
             tedious; rather, they typically  take both their refuse
             and   recyclables   to   their   respective   locations
             simultaneously.

         8.  Based on the results  of a Pilot Project questionnaire,
             roughly  90% of  building tenants  questioned indicated
             that they  participate in the  program at least  once a
             month.

         9.  Despite continued  urging from Engineering  staff, some
             buildings do not participate properly (i.e., consistent
             high levels of  contamination).  Consequently,  service
             may  have  to  discontinued until  these  problems  are
             assured to be corrected.  However, mandatory  recycling
             user fees will still be required.

                              APPENDIX  B 

                     STAGES 3 AND 4: DESIGN DETAILS


   The  implementation of  the  city-wide ARP  is  divided into  two
   parts:  Stage 3  to  provide recycling  services  to 50%  of  the
   apartment buildings in the City, and Stage 4 to provide recycling
   service to the remaining 50%.

   The  proposed truck fleet is comprised of two types of collection
   trucks: 25  multi-material, side-loading trucks  (similar to  the
   existing  Blue Box trucks) capable of servicing wheeled carts and
   blue boxes, and  4 single-material, front-loading  trucks capable
   of servicing wheeled carts and dumpsters.

   As  a  general  guideline,   the  7,100  apartment  buildings  in
   Vancouver can be grouped  into four categories, each requiring  a
   unique combination of collection containers and trucks:

   Category 1
        -    3,500 apartment buildings  with five or fewer  dwelling
             units
            each  dwelling unit  serviced exactly  the same  way as
             residences of the Blue Box Program
            many of these buildings may already be serviced through
             the blue box program
            each   building   serviced   once   per   week   by   a
             multi-material, side-loading collection truck
            all three material types collected on collection day
    
   Category 2
            2,300 apartment buildings with  more than five and less
             than forty dwelling units
            each dwelling unit provided with an apartment recycling
             blue  bags  to transport  recyclables to  a centralized
             wheeled cart system
            each building provided with three to five wheeled carts
             (i.e., one cart for  each material and additional carts
             for high generation materials)
            each   building   serviced   once   per   week   by   a
             multi-material, side-loading collection truck
            all three material types collected on collection day

   Category 3
            1,000 apartment buildings with between forty and eighty
             dwelling units 
            each dwelling unit provided with an apartment recycling
             blue  bag  to transport  recyclables  to a  centralized
             wheeled cart system
            each  building provided  with up  to six  wheeled carts
             (i.e., two carts for each material) 
            each   building   serviced   once   per   week   by   a
             multi-material, side-loading collection truck
            all three material types collected on collection day                                 - B2 -

   Category 4
            300 apartment buildings with over eighty dwelling units
            each dwelling unit provided with an apartment recycling
             blue   bag  to  transport   recyclables  to   either  a
             centralized  dumpster system  or a  centralized wheeled
             cart system
            each   building  provided   with  either   three  large
             dumpsters (one for each of ONP, MPP, and MCO) or six to
             nine  wheeled carts (i.e., two or  three carts for each
             material)
            each building serviced once per week
            buildings utilizing  the dumpster system serviced  by a
             single-material, front-loading collection truck
            buildings utilizing the wheeled cart system serviced by
             a multi-material, side-loading collection truck
            buildings utilizing the dumpster collection system will
             have each material type collected on a three-week cycle
             (i.e., ONP in week 1, MPP in week 2, and MCO in week 3)
            buildings utilizing the wheeled cart  collection system
             will  have  all  three  material  types  collected   on
             collection day
                              APPENDIX  C 

                         STAFFING REQUIREMENTS

   Stages 3  and 4  of  the ARP  will require  the  creation of  the
   following staff positions:

   Assistant Superintendent
            one position to begin in Stage 3 (January, 1997)
            anticipated classification as Superintendent II
            responsibilities include managing the operations of the
             Blue  Box   and  Apartment  Recycling   Programs,  main
             recycling depot, and future recycling programs

   Assistant Technician
            two temporary  positions to begin in  Stage 3 (January,
             1997) and end after Stage 4 is complete
            anticipated classification as Engineering Assistant II
            responsibilities   include   assisting  the   Recycling
             Engineer and Engineering  Assistant IV in  implementing
             Stages 3  and 4  by processing authorization  forms and
             container   lane    permit   applications,   retrieving
             miscellaneous  building  information from  site visits,
             and  answering  miscellaneous  questions from  building
             managers

   Foreman
            position  already approved in  1992 as part  of Stage 1
             but not yet filled
            approved position to begin in Stage 3 (January, 1997)
            anticipated classification as Foreman II
            responsible for managing the ARP s collection crews

   Subforeman
            one position to begin in Stage 3 (July, 1997)
            anticipated classification as Subforeman II
            responsible for assisting the ARP Foreman

   Clerks
            two temporary  positions to begin in  Stage 3 (January,
             1997) and end after Stage 4 is complete
            anticipated classification as Clerk II
            one  clerk  will work  in  the  Solid Waste  Management
             Branch     and     responsibilities    will     include
             arranging/booking  site  visits, mailing  applications,
             and miscellaneous clerical work 
            one   clerk   will   work   at   Manitoba   Yards   and
             responsibilities  will  include miscellaneous  clerical
             work  and  answering telephone  calls  as  part of  the
             City s Recycling Hotline
   Multi-Material, Side-Loading Truck Drivers
            ten positions to begin  in Stage 3(July, 1997)   and an
             additional  ten positions  to begin  in Stage  4 (July,
             1998)
            anticipated classification as Truck Driver III
            responsibilities  include providing  collection service
             to apartment buildings that utilize either the Blue Box
             system or the Wheeled Cart system
            collections    consist   of   manual   blue   box   and
             semi-automatic wheeled cart servicing

   Single-Material, Front-Loading Truck Drivers
            two positions to begin  in Stage 3 (July, 1997)  and an
             additional  one position  to  begin in  Stage 4  (July,
             1998)
            anticipated classification as Truck Driver III
            responsibilities  include providing  collection service
             to apartment buildings that  utilize either the Wheeled
             Cart system or the Dumpster system
            collections consist of semi-automatic cart and dumpster
             servicing

   Swampers/Operators
            two positions to begin  in Stage 3 (July, 1997)  and an
             additional  one position  to  begin in  Stage 4  (July,
             1998)
            anticipated classification as Swamper/Operator
            responsibilities include assisting the single-material,
             front-loading  truck  driver   to  provide   collection
             service to hard-to-access apartment buildings

   Labourer/Driver
            one position to begin in Stage 3 (July, 1997)
            will   be   required   five  days   per   week   during
             implementation  stages  and two  days  per week  during
             post-implementation years
            anticipated classification as Truck Driver II
            responsibilities    include     delivering    recycling
             containers to apartment buildings during implementation
             stages and  maintaining/replacing containers throughout
             post-implementation years
                              APPENDIX  D 

                          IMPLEMENTATION PLAN

   Selection of Stage 3 Buildings 
   The selection  of buildings to be included in Stage 3 will not be
   done on  a voluntary basis, as was the case for Stage 2.  Rather,
   buildings will identified and  selected on a block-by-block basis
   within a particular neighbourhood.   In particular, Stage 3  will
   target the densest apartment neighbourhoods, namely the West End,
   Fairview Slopes, Kitsilano, and the Central Business District.  

   The West End was chosen as the starting point for Stage 3 because
   of it encompasses a relatively large area and has a high building
   and population density.   This should provide the  most efficient
   start  to  the  Program  by  establishing  the  maximum  material
   diversion for the number of trucks available.

   The implementation of  Stage 3 will  be complete when any  one of
   the following conditions is achieved:

            the truck fleet reaches its 5-day working capacity;
            fifty percent of the City's  apartment buildings (i.e.,
             approximately 3,500 buildings) are on-line; or,
            fifty percent of the City's apartment  residents (i.e.,
             approximately  90,000  people)  are provided  apartment
             recycling services.

   Three  months  before  reaching  any  of  the  above  conditions,
   Engineering Staff will report back to Council with regards to the
   status of Stage 3 and recommend implementation of Stage 4.

   Mechanics of Building Site Visits  
   Individual  site  visits  at  each  building  will  be  required.
   Typically, this meeting will be  attended by an Engineering Staff
   member and a representative from the particular  building.  These
   meetings allow City Staff to:

            assess the varying site characteristics (storage areas,
             truck access,  fire regulations,  etc.) and  tailor the
             service to each building.
            provide  the  building   representative  with   general
             information  about the program and answer any questions
             or concerns.
            specify  tasks  that  are  the  responsibility  of  the
             building  such as cart  set-out, promotion and material
             monitoring.

   Based  on  the results  of  the Pilot  Program,  these individual
   meetings are essential to ensuring a smooth start to the Program.

   The exhibit on the following page presents a graphical outline of
   the implementation plan.

   Attached  Appendix  "E"  shows  the  approximate  distribution of
   apartment neighbourhoods throughout the City.