SUPPORTS ITEM NO. 6 CS&B COMMITTEE AGENDA JULY 25, 1996 ADMINISTRATIVE REPORT Date: July 16, 1996 TO: Standing Committee on City Services and Budgets FROM: General Manager of Parks & Recreation SUBJECT: Roundhouse Community Centre Operation and Budget RECOMMENDATION A. THAT Council approve an annual operating budget for the Roundhouse in the amount of $1,252,000 (Appendix A). b. THAT Council approve $200,000 from 1996 Supplemental Capital for furnishings and equipment of the Round-house centre. COUNCIL POLICY City Council approves added basic operating budgets for new facilities. The Park Board is required to approve any new regular positions. The City of Vancouver's False Creek Policy Broadsheets, the Park Board Arts Policy (attached), CITYPLAN, Directions for Vancouver, and the City's Vancouver Arts Initiative, which describe the need to broaden art and culture activity in the community. SUMMARY Staff recommend approval of the annual operating budget and the capital request based on the following factors: - The City has a per capita standard of providing community centres to local neighbourhoods. The downtown peninsula including the West End is already considerably under served relative to other neighbourhoods. With the additional development in False Creek North and adjoining areas a major new community facility is a requirement. - The proposed operating costs of $1,252,000 for a 47,000 square foot facility ($26.63 per square foot) are in the same range as other community centres. The gross operating costs for the West End Community Centre, at 55,500 square feet, are $1,617,000 ($29.40 per square foot); Killarney, 67,700 square feet, $1,655,000 ($24.44 per square foot); Riley Park, 72,900 square feet, $1,655,000 ($23.66 per square foot). Net operating costs for these centres are similar to the recommendation for the Roundhouse. - The Board is requesting the City to fund $200,000 capital for the basic furnishings and equipment that were deleted in earlier negotiations with Council. - The public/private partnership with Concord Pacific provided a facility at no cost to the City. This has created a unique opportunity to fulfil this partnership and to respond to current demographic trends by providing active programming that reaches out into the rapidly evolving, complex and sophisticated community that will be served by the Roundhouse. - When the Roundhouse is turned over to Park Board it will have complex logistical requirements, including the maintenance of a large, specialised heritage facility, and high user volume. Parts of the Roundhouse have been used for cultural purposes for over a decade. Numerous policy initiatives have identified the importance of expanding recreational programming to include community arts. Planning for the new community centre therefore responded to the requirements and possibilities for community art activities presented by these facilities. PURPOSE This report provides a history of the development of the Roundhouse Community Centre and a rationale for the recommended annual operating budget. BACKGROUND Meeting The Standard For Community Centres There is a standard in Vancouver of providing community centre facilities in most local areas. There are twenty-three (23) community centres in Vancouver, twenty-one (21) operated by the Park Board, and two (2) by Social Planning. The Roundhouse, the twenty-fourth centre, will be the community centre for Yaletown and the new Concord development. This neighbourhood is expected to rival the West End in terms of population density. The standard size of community facilities for each 20,000 people is 27,000 square feet. Approximately 40,000 additional people will be moving into the downtown peninsula as a result of new developments. The Park Board plans to provide 68,000 square feet of new facilities at the Roundhouse and Coal Harbour to meet this growth, as well as to ameliorate the fact that the West End Community Centre has for some time served twice the population size of the community centre standard. Community centres are all unique. They vary due to the nature of the facilities in which they are housed, the size and demographics of the community in which they are located, and the needs of the city as a whole. Most centres have a gymnasium (some with a stage), a number of multi purpose rooms, a games room or lounge designed as drop-in space for children, youth, and seniors, and an arts and craft room. Some centres have dedicated spaces for pre-school, playschool and after-school care, seniors, pottery, lapidary, weight training, and martial arts. In addition, some centres have a special focus designed to provide a high level of service to the entire city in a specific area of community need. Some examples are: the Aquatic Centre was built with a national standard swimming pool; False Creek has a canoe club; West Point Grey turned the carriage house into a potters' club; and Kerrisdale added a seniors' wing. The Roundhouse Community Centre is the first to have facilities dedicated to community art. Recreation and Community Art In the post war period, civic government has treated recreation and culture as two distinct categories. Recreation was most commonly defined as physical recreation, and its needs were met by a range of facilities, including gymnasia, ice rinks, swimming pools, and outdoor playing fields. Culture, on the other hand, was usually defined as high art, and its requirements were met by facilities of a high level of technical sophistication, such as civic art galleries and theatres. Recreational programs were inexpensive, accessible, and 'fun', while cultural programs were relatively costly, exclusive, and 'serious'. Over time, and particularly in the last decade, this distinction has eroded. Community centres, once primarily oriented to physical recreation, have increasingly shifted to include social developmental and educational programs, as the communities they serve have become larger, more diverse, complex, and demanding. Similarly, some cultural facilities have sought to increase access, outreach into the community, and explore means to make art a more integral part of the daily life of all citizens. Nowhere is this confluence of recreational and cultural programming more pronounced than in community art. The term 'community art' refers to recreational programming that encourages involvement by the whole community in creative explorations through a broad range of activities. Community art includes professional artists working with specific portions of a particular community, such as seniors making a quilt, youth decorating a bus shelter, or children painting a mural on the wall of their community centre or school. It refers to sessions where members of a community literally 'act out' core dilemmas they face, and then turn to the audience for suggestions on how they might resolve them. It can mean community lantern making workshops culminating in mass public parades, or children exploring their cultural diversity through art workshops focused on different foods. It can also encourage people's participation in a community planning process, as in the Trout Lake Restoration Project. It unites the public participation, access and diversity of recreation programming with the complexity, depth, and breadth of cultural work. It marries recreation's core assumptions about the benefits of broadly shared health with culture's reliance on the power and range of human creativity. The Challenges Of The False Creek North Neighbourhood During the same period that community art was emerging as a powerful response to the complex currents increasingly flowing through neighbourhoods, the Park Board was facing a number of dilemmas in designing a new community centre for False Creek North. Sited in a unique heritage facility in the centre of the largest urban development project in North America, it will provide programs to a neighbourhood changing in a couple of years from mostly vacant lots to high urban density on the edge of the downtown core. No one can predict with complete assurance what this new neighbourhood will be like to live in, except to anticipate that it will be highly diverse, both economically and culturally. Many of its residents will not speak English, or only with difficulty, but at the same time will most likely have been attracted to this downtown location because of its promise of a sophisticated urban lifestyle, encouraged by the developer's promotion of 'Canada's first fibre-optic neighbourhood'. False Creek North is immediately adjoined by Downtown South, a mature inner city neighbourhood facing a host of pressures, and Yaletown, a recently redeveloped heritage area primarily attracting relatively wealthy young professionals. The Roundhouse can also expect programming demands from the International Village complex in the absence of the planned but not built community school, and from residents of the City Gate developments on Main Street. History Of The Roundhouse Facility The Roundhouse facility, which will house the new community centre itself has a rich heritage. Many Vancouverites can still remember visiting it to watch train repairmen doing their work. But during Expo '86 it was transformed into a cultural facility, first housing an installation by internationally renowned Canadian artist Michael Snow, then the massively popular exhibition Artropolis, and most recently the important, Fear of Others: Art Against Racism. The Agreement Between the City of Vancouver and Concord Pacific The new Roundhouse Community Centre is part of the Concord Pacific development. As the result of an agreement with the City, Concord is building, fitting, furnishing and equipping the Roundhouse in consultation with the Park Board and City. In addition to the renovation of the heritage building to include a variety of program areas, and community exhibition and performance facilities, this agreement included building a new gymnasium adjacent to the Roundhouse. Policy Background The Roundhouse's development into its current final form results from a number of local and regional policy initiatives. In 1988 Council approved a number of policies for False Creek development, including a direction that community facilities and services should provide for the educational, social, health and cultural needs of the resident, employee and visitor populations, that the needs of existing and new communities should be merged to achieve efficient delivery of services, and that facilities and services should look beyond the limits of the basin. In 1991, a regional needs assessment identified community art as an underdeveloped program area. At about the same time, the Park Board also began a process to develop an Arts Policy (attached). This policy, approved by the Board in 1993, articulates a number of basic principles and goals emphasizing the importance of art in recreational programming. "CITYPLAN, Directions for Vancouver", describes the need to broaden art and culture activity at the neighbourhood level to provide opportunity for individual learning and expression by increasing access to the arts for children and youth, recognizing and utilizing the contribution of individual artists, creating partnerships between the private sector, non- profit organizations and the City, and respecting Vancouver's diverse cultural heritage. Finally, the City's "Vancouver Arts Initiative" also makes a number of recommendations designed to advance the interaction of artists with community and to make experience in the arts more accessible. All these policies are consistent with the recognition across North America that the arts and arts facilities are an important component of recreation activities. Community Consultation A Roundhouse Advisory Committee, (consisting of representatives of the new community, Park Board and City staff, and community and professional arts representatives, with assistance from a number of expert consultants and other interested individuals) was developed to assist in determining priorities and to participate in a program design process for the facility to ensure maximum traditional programming opportunities, as well as those described in the above mentioned policy documents. The Mandate For The Roundhouse Taking into consideration these various factors -- the needs of a complex and rapidly evolving neighbourhood, the highly successful integration of recreation and culture, a heritage arts facility, and a unique public/private partnership opportunity -- the Park Board designated the new facility The Roundhouse Community Arts and Recreation Centre, with a mandate to provide the focus for a healthy and creative community. On March 12, 1996, the Vancouver Board of Parks and Recreation considered a staff report dealing with the Roundhouse operation, staffing and budget, and subsequently approved the following recommendations: THAT the Board approve an annual operating budget for the Roundhouse in the amount of $1,252,000, and THAT the Board approve the establishment of 10 regular full time positions, subject to review by Human Resources Department and the GVRD, and THAT the Board request Council approve $375,000 from 1996 Supplemental Capital for furnishings and equip-ment for the centre and performance space, with $175,000 being recoverable from Concord (negotiations with Concord for $175,000 have since been successfully concluded), and THAT staff report back to the Board on the budget, the operation, and the Joint Operating Agreement with the Roundhouse Community Association, particularly as it relates to the arts facilities, after one full year of operation of the centre and arts facilities. Subsequent to these decisions, and following approval by Council of the 1996 start-up budget, a co-ordinator, newly classified by the GVRD as Roundhouse Community Arts & Recreation Co-ordinator, for the facility has been hired. He has a strong background in community arts, community cultural development, and the professional arts community. Construction of the centre is now close to completion, and should be turned over to the Park Board by October 1996 for operation by January, 1997. Approval of an annual operating budget is required. DISCUSSION Budget The details of the annual budget for $1,252,000 are outlined in Appendix A. This budget was put together to provide the resources necessary to run this facility, and is comparable to the gross expenditures of other facilities of this size. (See Appendix A-1 for budget comparisons with other community centres.) The explanation follows in this report. Programming In order to fulfil the opportunities inherent in the partnership with Concorde Pacific, the Park Board is developing and implementing programming appropriate to the neighbourhood and the new facility. The Roundhouse is over 47,000 square feet. Altogether there are twenty-one separate spaces within the Roundhouse, some as large as 7,000 square feet. These will operate simultaneously, at least fourteen and a half hours a day, seven days a week. The Roundhouse, besides including a gymnasium for traditional physical recreational programming, and multi-purpose rooms for social developmental and educational programming of a type offered at most community centres, also includes spaces designed for working on or displaying large visually-oriented community art projects, such as banners or murals, programs involving up to three hundred people, such as performances, workshops or lectures, and activities with high physical demands, such as dance or music. The programming and operation of all of these spaces is quite complex. It will require a co-ordinator and four programmers. They will concentrate on developing programs for children, youth and seniors, adult education, sports, fitness, arts and crafts, woodworking, pottery, dance, special events, club groups, and workshops. As well they will organize visual art workshops and major exhibitions of community art in the exhibition facility; community theatre, lectures, poetry readings, performances, and conferences in the performance area; and aerobic, dance and movement programs in the dance studio. In many instances these programs will result from partnership agreements developed by staff with private businesses, non-profit groups, and other local organizations such as schools, universities, libraries, and social service providers. In addition, there is an outdoor amphitheatre, three courtyard areas, and the adjoining David Lam Park, all offering programming opportunities to which the staff will have to respond. But to serve effectively a new and dynamic community, the Roundhouse, as well as offering traditional recreational and arts and crafts programming, will encourage active participation of residents in the community arts. This will require outreach by professional community arts and recreation staff sensitive to the myriad of ways programming can address various local needs, as well as developing programming models suitable for the city as a whole. Encouraging cultural diversity, for example, remains an abstraction at best until it is made meaningful and real by a Dragon Boat Festival, or by a dance choreographed by seniors for seniors. The budget, staffing levels, and organization of the Roundhouse have been determined by this requirement. Part of this requirement is budget to engage staff as needed to provide the necessary expertise and materials to support the specialized programs of the Roundhouse (listed in the budget under program contracts and program supplies). These include artists capable of involving community members in recreational projects in particular disciplines, facilitators capable of enabling community development projects, and physical recreation consultants with experience in non-traditional exercise such as Tai Chi or modern dance. It is expected some of this type of activity will result in fee for service programs, but most community art programs will require subsidy. Most of the general programs in this centre will be fee for service. As in other centres, both Park Board and community association funds will subsidize community events and additional programs for children, youth, seniors, special needs groups. The development of all such programs is the responsibility of the programmers. All staff will have complementary skills and expertise and the ability to work as a team. Appendix B provides a summary of professional staff responsibilities. Appendix C provides an overview of support staff functions. Hours of Operation Staff believe that operating hours from 8:30 am to 10:30 pm are the minimum requirement for a large and active centre in the heart of densely populated and culturally diverse community. This requires staffing for 14.5 hours/day to allow for closing. Given the assumed culturally diverse nature of the new community, closure on statutory holidays has not been a consideration. The Community Association Like all community centres, the Roundhouse will be jointly run by the Park Board and a community association and a joint operating agreement will be developed. The Roundhouse Advisory Committee is committed to assisting the development of the community association. Staff will report back to the Park Board on the operation, the budget and the joint operating agreement with the association after one full year of operations. Capital Budget for Furnishings and Equipment The original list of fittings, furnishings and equipment for the centre, the gymnasium, and the performance space, generated by the substantial work of staff and consultants with the Roundhouse Advisory Committee, was estimated at a value of $1,435,126. Given the controversy over the issue of furnishings, the Board reduced the items on the list to an amount of $846,973. In the course of continuing negotiations with Concord, the City agreed to a further reduction of $200,000 in basic furnishings and equipment. The items in this $200,000 are a requirement for the basic operation of the facility. The Board is requesting Council to approve this $200,000 from the City's 1996 Supplemental Capital. JUSTIFICATION The proposed Roundhouse operation and level of funding is consistent with the City's standard of community recreation centres. It makes effective use of the heritage community arts and recreation facility built in partnership with the private sector. The proposed arts and recreation programming is consistent with recently approved Park Board and City policies that indicate a need to expand notions of recreation to include not only physical recreation but also art and cultural activity at the neighbourhood level. The overall goals are advancing interaction within a large and complex community, providing widespread access to recreational facilities, and creating opportunities for individual development, learning and expression. The concept for the Roundhouse is unique in Vancouver and perhaps North America. With the community arts and recreation designation, appropriately skilled staff, and sufficient funding, the Roundhouse will become integrated into the daily life of the community, and staff will collaborate with community members in dealing with common issues, values, frustrations and dreams. It will be a centre where all are encouraged to participate and where there is a new interaction between the arts and other traditional recreational activities. * * * * * APPENDIX A ANNUAL ROUNDHOUSE BUDGET SALARIES $352,200 Co-ordinator $ 49,619 4 Programmers $148,652 Operations Manager $ 37,163 2 Recreation Facility Clerks $ 60,704 2 Cashier/Clerk Typists $ 56,028 FRINGE BENEFITS $ 61,600 AUXILIARY STAFF $238,100 Cashier/clerk 101hr/wk $ 93,746 Bldg superv'n 89hr/wk $ 79,456 Vact'n Relief 420hr/yr $ 7,474 Youth/Srs/Vol 60hr/wk $ 57,440 FRINGE BENEFITS $ 20,300 AUTO ALLOWANCE $ 2,500 TELEPHONE $ 20,000 ADMINISTRATION CONTRACTS $ 10,000 ADMINISTRATION SUPPLIES $ 15,000 PROGRAM CONTRACTS $152,500 PROGRAM SUPPLIES $ 28,500 JANITORIAL MAINTENANCE $137,000 BUILDING MAINTENANCE $112,400 UTILITIES $ 84,300 JANITORIAL SUPPLIES & EQUIPMENT $ 17,500 TOTAL ROUNDHOUSE BUDGET $1,251,900 ========== APPENDIX A-1 WEST END C.C. COMPLEX Facility Budget Complex Centre Rink Fitness Barclay TOTAL Centre Salaries [incl. 4 307,5 83,600 113,300 504,400 prog.] 00 Youth programs 31,700 31,700 FB 52,90 9,800 17,600 80,300 0 AUX 34,20 60,000 46,700 36,700 47,600 225,200 0 FB 2,900 5,100 4,000 3,100 4,000 19,100 Auto 1,500 1,500 Telephone 600 14,600 15,200 Contents 4,300 600 3,200 4,300 12,400 Supplies 12,00 3,900 5,900 3,900 25,700 0 Maintenance 392,200 193,500 6,500 592,200 Utilities 103,700 5,400 109,100 Gross Expenditure 1,616,800 Rink Revenue 124,200 Fitness Ctr. Revenue 263,600 Net Expenditure 1,229,000 KERRISDALE C.C. COMPLEX Facility Budget 758,000 528,200 475,200 1,761,400 Rink Revenue 208,500 Pool Revenue 255,900 Net 1,297,000 APPENDIX A-1 KITSILANO C.C. COMPLEX Facility Budget 172,800 415,200 185,300 537,100 1,310,400 Rink Revenue 293,300 Pool Revenue 349,900 Net 667,200 RILEY PARK. C.C. Facility Budget 351,1 310,500 354,100 709,800 1,725,500 00 Rink Revenue 162,700 Pool Revenue 336,600 Net 1,226,200 KILLARNEY C.C. COMPLEX Facility Budget 260,900 377,800 468,900 547,400 1,655,000 Rink Revenue 183,000 Pool Revenue 323,000 Net 1,149,000 APPENDIX B Page 1 of 2 SUMMARY OF PROFESSIONAL STAFF RESPONSIBILITIES Community Arts and Recreation Co-ordinator Personnel identifies staff needs; manages hiring process including job descriptions; supervises all full-time and part-time staff; identifies and provides access to appropriate training; ensures staff awareness of governing policies; evaluates job performance; responds to problems identified by staff. Community Development participates in community planning processes; assists programmers in identifying program needs of the community; responds to needs of community in accordance with Park Board policy; reviews trends and new directions in community art and recreation programming; identifies gaps in recreational and social services and suggests/facilitates solutions; identifies and creates partnership opportunities with public and private individuals and organizations; originates multi-cultural programming; represents the Park Board to the community; conducts presentations to the public on issues related to community art and recreation and the operation of the Roundhouse. Policy and Administration maintains and upholds Park Board policies; provides interpretations to local boards and groups; coordinates information from the community to policy levels; reviews and reports on impact of policy on community; analyses statistical data and writes reports; develops and monitors all management systems; coordinates work flow; oversees program registration; delegates responsibilities to full-time, part-time, and contract staff; provides direction in program promotion; oversees program space, equipment and staff usage, and identifies strengths and weaknesses in the operation. Appendix B Page 2 of 2 Finance and Budget analyses expenditure and revenue positions; responsible for all payroll, contract, and programming expenses; monitors budget; recommends to the area manager on major changes; provides budget training to staff; ensures proper cash handling; supervises point of sale systems, particularly the association's; supervises weekly deposits. Community Association Recruits association members from the community; undertakes board development; leads development of long and short-term goals and objectives and policy; advises on Park Board policies; identifies issues in the community requiring association response; advises the association on recreation and community art issues and trends; maintains knowledge of all administrative functions of the association; assists with fundraising strategies and initiatives. Community Arts and Recreation Programmers Conduct needs assessments in the community and undertake process to program development; undertake committee work within centre leading to policy development and goal-setting; ongoing assessment of patron participation in facility; schedule programs; liaise with other agencies or organizations and develop collaborative partnerships; undertake site and equipment supervision; partake in Arts Team, Emergency Social Services, youth program development and other city-wide responsibilities; participate in hiring, training supervision, and evaluation of part-time and contract staff; participate in program promotion; maintain statistical information; identify safety issues and handle injuries; participate in design of management systems and manage implementation; handle complaints, inquiries and requests; prepare reports; administer budget and monitor cash handling within program areas; enforce rules and policies; undertake operation of all physical recreation equipment, seating and staging, and, in liaison with technical director and staff, lighting and sound equipment, installation systems, pottery wheels and kilns; initiate requisitions for materials and equipment. * * * * * APPENDIX C Page 1 of 2 OVERVIEW OF SUPPORT STAFF FUNCTIONS Building Service Staff This building will not have a Stationary Equipment Operator. However, it is large and, being a redevelopment of a heritage facility, will have numerous inefficiencies in areas such as heating and ventilation and in the design of people circulation within the building. It requires therefore a staff person to coordinate the facility operation, and included in the staffing complement of the recommended budget is an operations manager. This position is designated to take on all of the issues related to the management of the actual facility, that is, supervision of building and janitorial staff, security, heating ventilation and air conditioning, repairs, maintenance, equipment and supplies; Occupational Health and Safety training; liaison with the Operations Division; room set-up and take-down; and other issues such as the parking lot management and the large urban plazas surrounding the facility. A facility of this nature, with its multitude of publics, will generate numerous duties, problems and public complaints and demands that consume incredible amounts of time. These types of activities will otherwise prevent the coordinator and programmers from concentrating on the essential requirements of their jobs. The recommended budget for janitorial services is based on a need to have staff able to do the main cleaning on an early shift but also to have staff working in the building on an afternoon shift and weekends to maintain an adequate standard of cleanliness throughout each day. Instruction and Leadership Most of the Park Board auxiliary staff budget for centres is spent on maintaining the administration of the operation, program registration and the security of the building. Some of the funds are used to hire program assistants to provide direct leadership in the subsidized areas. In this budget there is an allocation for 35 hours a week for youth and seniors programming, and 25 hours a week for volunteer development and coordination. As in all other centres, all other instruction and leadership will be covered by fees generated by the fee for service program. Appendix C Page 2 of 2 Technical Support Technical support is another necessary part of this unique operation to ensure that community users of the facility are provided with the required expertise. The technical director is as critical as the programmers to the development, maintenance and training in the use of the community performance and exhibition spaces. This includes the management of specialized equipment. This position is also important as part of the team in the development of programming and productions. This report recommends contracting with a technical director who will assume responsibility for all technical requirements and additional staffing. Support Staff Recreation facility clerks, cashier/clerk/typists, building/ site attendants and program assistants are the support staff. The staffing schedules, based on the experience of larger centres like the West End, take into consideration such issues as a high volume of participation, customer service, security, and the need to cover off breaks and vacations for regular fulltime staff. Cashiering and building supervision are another part of the regular staffing requirement. When the activity in either of the arts facilities is a directly operated association program, the Board will recover the costs for the technical and support staff through the establishment of a charge back system. Building Maintenance Environment and Operations staff have based their estimates on information about the Roundhouse building as it is available at this time, combined with costs of similar size building operations. The actual cost of utilities, power engineering maintenance requirements and trades maintenance will need to be confirmed by experience. * * * * *