ADMINISTRATIVE REPORT


                                                        Date: June 27, 1996
                                                        Dept. File No. C324


     TO:       Vancouver City Council

     FROM:     Manager of Real Estate

     SUBJECT:  Mountain View Cemetery Consultant



     RECOMMENDATION

          THAT Council direct staff to prepare and issue a Request for
          Proposals for an experienced cemetery consultant to review the
          staff proposal and recommend on the following items, under the
          general terms and conditions outlined in this report:

               -  new revenue sources
               -  staffing levels
               -  heritage preservation and opportunities
               -  maintenance levels
               -  management
               -  site planning and development
               -  public access and security
               -  formation and role of a Citizens Advisory Group


          Staff will report back to Council at a later date on the results
          of the evaluation process along with recommenda-tions, the
          timeline and costs, and an appropriate source of funding for the
          study.


     GENERAL MANAGER'S COMMENTS

          The General Manager of Corporate Services RECOMMENDS approval of
          the foregoing.


     COUNCIL POLICY

     There is no Council policy directly attributable to this matter.






     On May 16, 1996, City Council approved the following:

          A.   THAT the City retain control and operation of the
               Mountain View Cemetery and staff be instructed to
               investigate and report back on the most appropriate way
               to organize the Cemetery to ensure a publicly
               acceptable, cost recovery operation, including the
               possibility of transferring the operational aspects of
               the Cemetery to the Park Board under contract to the
               City.

          B.   THAT staff be instructed to report back on the terms of
               reference and estimated cost to hire a consultant
               experienced in cemetery operations to review the staff
               proposal and recommend on the following items:

                  - new revenue sources
                  - staffing levels
                  - heritage preservation and opportunities
                  - maintenance levels
                  - management
                  - site planning and development
                  - public access and security
                  - formation and role of a Citizens Advisory Group


     BACKGROUND

     Council on May 16, 1996, after considering three proposals for the
     operation and maintenance of Mountain View Cemetery, decided to
     continue the operation of Mountain View along the lines of the
     proposal submitted by City staff.  In addition, Council directed staff
     to prepare terms of reference for a consultant to examine the
     operation of Mountain View and prepare a recommendation on numerous
     items.

     This report provides Council with the specific terms of reference for
     a consultant's report on Mountain View Cemetery operations. Rather
     than guesstimate the cost of a consultant study at this time, we
     suggest that the proponents provide that information for consideration
     at the evaluation and recommenda-tion stages of this project.




     TERMS OF REFERENCE

     1.   New Revenue Sources

     That the consultant examine and make recommendations on the
     appropriate fee levels for the following new and/or existing revenue
     sources.

          -  Burials
          -  Niche Walls and Columbarium
          -  Cremation Plots
          -  Memorial Plaques
          -  Grave Markers 
          -  Grave Liners
          -  Vault Liners
          -  Miscellaneous Fees
          -  Opportunities for grants, cost-sharing and other forms of
             support from the community or outside agencies


     2.   Staffing Levels

     That the consultant examine and recommend staffing levels for the
     present level of maintenance and the consultant's recommended level of
     maintenance.  The report on staffing will also include basic job
     description, required qualifications and recommendations on staff
     training.


     3.   Heritage Preservation and Opportunities

     That the consultant liaise with the Vancouver Heritage Commission,
     Vancouver Historical Society, Community Arts Council of Vancouver and
     the B.C. Genealogical Society to produce a plan for:

          -  the preservation and protection of all the identified
             heritage aspects of Mountain View; and

          -  recommendations for public walking tours and eduction
             programs based on the heritage aspects of the site.


     4.   Cemetery Management

     That the consultant prepare one or more cemetery organizational models
     on the basis that the City retains control and operation of the
     cemetery and which will provide for a publicly accept-able, cost
     recovery operation and the possibility  of transfer-ring the
     operational aspects of the cemetery to the Park Board under contract
     to the City.


     5.   Site Planning, Public Access and Security

     That the consultant, in consultation with the Greenways Team and the
     Security Co-ordinator, prepare development plans to:

          -  integrate the 37th Avenue Greenway with Mountain View
             Cemetery;

          -  enhance public access to and through the site;

          -  increase landscaping and trees to a more park like
             setting; and

          -  increase the security of the cemetery grounds, headstones
             and visitors.


     6.   Citizen Advisory Group

     That the consultant advise on the make up and formation of a Citizens'
     advisory group, in consultation with all interested community groups.


     CONSULTANT DELIVERABLES

     The consultant will provide:

          -  a resume of the experience and qualifications of the
             consultant and any team members;

          -  the proposed study methodology, including a work program
             and schedule; and

          -  the proposed fees, including charge-out rates, the 
             proportion of time and fee each team member will be
             committing to this project and an estimate of
             disbursements.



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