ADMINISTRATIVE REPORT Date: June 27, 1996 Dept. File No. C324 TO: Vancouver City Council FROM: Manager of Real Estate SUBJECT: Mountain View Cemetery Consultant RECOMMENDATION THAT Council direct staff to prepare and issue a Request for Proposals for an experienced cemetery consultant to review the staff proposal and recommend on the following items, under the general terms and conditions outlined in this report: - new revenue sources - staffing levels - heritage preservation and opportunities - maintenance levels - management - site planning and development - public access and security - formation and role of a Citizens Advisory Group Staff will report back to Council at a later date on the results of the evaluation process along with recommenda-tions, the timeline and costs, and an appropriate source of funding for the study. GENERAL MANAGER'S COMMENTS The General Manager of Corporate Services RECOMMENDS approval of the foregoing. COUNCIL POLICY There is no Council policy directly attributable to this matter. On May 16, 1996, City Council approved the following: A. THAT the City retain control and operation of the Mountain View Cemetery and staff be instructed to investigate and report back on the most appropriate way to organize the Cemetery to ensure a publicly acceptable, cost recovery operation, including the possibility of transferring the operational aspects of the Cemetery to the Park Board under contract to the City. B. THAT staff be instructed to report back on the terms of reference and estimated cost to hire a consultant experienced in cemetery operations to review the staff proposal and recommend on the following items: - new revenue sources - staffing levels - heritage preservation and opportunities - maintenance levels - management - site planning and development - public access and security - formation and role of a Citizens Advisory Group BACKGROUND Council on May 16, 1996, after considering three proposals for the operation and maintenance of Mountain View Cemetery, decided to continue the operation of Mountain View along the lines of the proposal submitted by City staff. In addition, Council directed staff to prepare terms of reference for a consultant to examine the operation of Mountain View and prepare a recommendation on numerous items. This report provides Council with the specific terms of reference for a consultant's report on Mountain View Cemetery operations. Rather than guesstimate the cost of a consultant study at this time, we suggest that the proponents provide that information for consideration at the evaluation and recommenda-tion stages of this project. TERMS OF REFERENCE 1. New Revenue Sources That the consultant examine and make recommendations on the appropriate fee levels for the following new and/or existing revenue sources. - Burials - Niche Walls and Columbarium - Cremation Plots - Memorial Plaques - Grave Markers - Grave Liners - Vault Liners - Miscellaneous Fees - Opportunities for grants, cost-sharing and other forms of support from the community or outside agencies 2. Staffing Levels That the consultant examine and recommend staffing levels for the present level of maintenance and the consultant's recommended level of maintenance. The report on staffing will also include basic job description, required qualifications and recommendations on staff training. 3. Heritage Preservation and Opportunities That the consultant liaise with the Vancouver Heritage Commission, Vancouver Historical Society, Community Arts Council of Vancouver and the B.C. Genealogical Society to produce a plan for: - the preservation and protection of all the identified heritage aspects of Mountain View; and - recommendations for public walking tours and eduction programs based on the heritage aspects of the site. 4. Cemetery Management That the consultant prepare one or more cemetery organizational models on the basis that the City retains control and operation of the cemetery and which will provide for a publicly accept-able, cost recovery operation and the possibility of transfer-ring the operational aspects of the cemetery to the Park Board under contract to the City. 5. Site Planning, Public Access and Security That the consultant, in consultation with the Greenways Team and the Security Co-ordinator, prepare development plans to: - integrate the 37th Avenue Greenway with Mountain View Cemetery; - enhance public access to and through the site; - increase landscaping and trees to a more park like setting; and - increase the security of the cemetery grounds, headstones and visitors. 6. Citizen Advisory Group That the consultant advise on the make up and formation of a Citizens' advisory group, in consultation with all interested community groups. CONSULTANT DELIVERABLES The consultant will provide: - a resume of the experience and qualifications of the consultant and any team members; - the proposed study methodology, including a work program and schedule; and - the proposed fees, including charge-out rates, the proportion of time and fee each team member will be committing to this project and an estimate of disbursements. * * * * *