ADMINISTRATIVE REPORT

 

Date:

March 12, 2004

 

Author:

David Sherwood

 

Phone No.:

604.873 7571

 

RTS No.:

04072

 

CC File No.:

1605

 

Meeting Date:

April 22, 2004

TO:

Standing Committee on City Services and Budgets

FROM:

General Manager of Corporate Services in Consultation with General Manager of Community Services and General Manager of Parks and Recreation

SUBJECT:

Collingwood Neighbourhood House Society Gymnasium Operating Funding 2004

RECOMMENDATION

GENERAL MANAGER OF CORPORATE SERVICES COMMENTS

The General Manager of Corporate Services recommends approval of the foregoing.

COUNCIL POLICY

PURPOSE

The purpose of this report is to seek Council approval for 2004 operating funds for the Gymnasium.

BACKGROUND

The Society has been operating at the Joyce-Vaness site since late 1995. A five year lease renewal agreement between the City and the Society covering the period November 25, 2000 to November 24, 2005 was approved by resolution of City Council on February 19, 2002. Section 1.7 of the lease states that the Society agrees to provide, to the satisfaction of City Council, administration of the premises, operation of the Gymnasium for the benefit of the Collingwood neighbourhood, a licensed daycare centre area and outdoor play area and provide other programs and activities which promote the educational, social, economic, cultural, health and recreational interests of the residents of the Collingwood area.

The operation of the Gymnasium is considered to be a unique arrangement. Although owned by the City, the Society leases and operates the Gymnasium. It was determined that the independent operation of the Gymnasium would be less expensive than if it were City managed and would allow for more community input into the operation. The foundation for the recreation and gym programs was established by a gym committee that included City and resident representation.

In order to clarify roles and responsibilities, staff recommended in a report to Council on November 7, 2002 that the agreement between the City and the Society regarding the funding for the Gymnasium be formalized. City staff worked with Legal Services and the Society to draft and enter into a specific operating agreement. The result was a modification to the lease agreement dated November 26, 2003 that provides details of the responsibilities of the City and the Society for the operation of a Gymnasium at the premises.

The lease modification establishes that the City staff advisory committee, referred to in the lease, be three staff members with representatives from Corporate Services Group, Community Services Group and Parks and Recreation. The lease modification requires the Society to provide a business plan detailing the programs and services to be delivered in the up coming fiscal year along with financial and performance information for the current fiscal year ending March 31. Within 60 days of each calendar year end the Advisory Committee is to meet with management and at least 2 board members of the Society to review current performance and plans for the future. The Society is required to summarize the information in an annual report to Council.

In 2003 funding of $208,727 was approved by Council for the operation of the Gymnasium. This provided for approximately 60 programs by funding 13 casual staff and 15 instructors for the delivery and administration of these programs.

DISCUSSION

A. Operating Results
The Society continue to reflect the needs of a diverse community by providing a broad range of programs. Society staff continued to work with local residents to improve cultural development and participation in the community by encouraging the intermingling of different age groups and cultures.

The projected financial operating results for the year ended March 2004 can be summarized as follows:

Year ended March 2004

Budget
2003/4

Projected
Actual
2003/4

Budget
2004/5

Variance 2003/4
Actual to Budget
Favourable/
(unfavourable)

Revenue

272,941

287,770

300,172

14,829

Accessibility Expenses

3,240

2,765

3,240

475

Human Resources Expenses

210,921

230,419

242,923

(19,498)

Administration Expenses

43,738

44,870

44,400

(1,132)

Capital and Facilities Expenses

8,600

8,604

8,004

(4)

Program Expenses

6,442

5,827

6,120

615

TOTAL EXPENSES

272,941

292,485

304,867

(19,544)

 

 

 

   

NET SURPLUS/(DEFICIT)

0

(4,715)

(4,515)

(4,715)

In 2003/4, the Gymnasium anticipates a deficit of ($4,715) against a breakeven budget. The deficit is to be covered by the Society's House undesignated surplus. For the year 2002/3 the consolidated statement of operations for the Society showed a net surplus of $167k against total revenues of $3.7 million.
The primary reason for the variances to budget was caused by the expansion of programs. This expansion resulted in increased fees while incurring increased staffing costs to run those programs.

B. Annual Review Meeting
On February 25, 2004 the annual review meeting took place as described in the lease modification. The following participants were present
City staff Advisory Committee
Greg Eng - Parks and Recreation, Recreational Manager for Vancouver East District
Mario Lee - Community Services Group, Social Planner
David Sherwood - Corporate Services Group, Business Consultant

Collingwood Neighbourhood House Society
Oscar Allueva - Director of Community Services
Michael McLenaghen - Recreation Coordinator
Bill McMichael - Vice President of the Board
Rania Hazioannou - Board member

Joyce Street Area Planning Committee
Chris Taulu

The relationship between the City and the Society continued to develop in 2003. City Community Centres close by, in particular Renfrew Community Centre, continue to work with the Society in developing and providing recreational programs for the community. The City's partnering with the Society is further enhanced by the Community Services Group who performs an annual review of the Society's operations each year in support of their application for a Community Grant. For 2004 this review took place in January of 2004 by Mario Lee, Advisory Committee member.

The Annual Review meeting provided a good exchange of ideas and meaningful discussion focusing largely on the common goals of the City and the Society. The Advisory Committee concluded that Collingwood Neighbourhood House Society had continued to provide excellent service throughout 2003 and that their business plan for 2004 would continue to deliver good value for the City's investment. The Advisory Committee requested that the Society develop some performance measures during 2004 and this has been incorporated into their business plan.

C. Funding Request for 2004
The current funding arrangement with the Society for the Gymnasium expired in December 2003. This is the first year that the staff Advisory Committee had been established and a formal annual review meeting took place.

The Society is anticipating increased costs in 2004 to support the recreational programs they currently deliver, caused primarily by an outstanding wage contract settlement. Some of these costs will be offset by some increases to fees but the projected shortfall for 2004/5 is $8,688 based upon no changes to the City's funding.

Consistent with the general inflation factor used in preparing the City's 2004 operating budget the Advisory Committee supports an increase of 2% over 2003 funding. With this increase in funding, the Society's projected shortfall for the operation of the gymnasium will be $4,515.

As required by the Lease Modification the Society provides by way of attachment to this Council Report its annual report for Councils review.

FINANCIAL IMPLICATIONS

The Advisory Committee support the extension of the funding arrangement for the Gymnasium and the proposed City funding of $212,900 for 2004, based upon a general inflation rate of 2% over 2003 funding; source of funds to be the 2004 Operating Budget.

CONCLUSION

The Society provides an important service to a demographically diverse community in the Collingwood area. The unique arrangement of a local organization responsible in the development and operation of a City-owned gymnasium has been mutually beneficial in this community. Continued financial support for the Gymnasium operation will ensure that the service can continue to be provided to members of the community.

* * * * *

Attachment to the Council Administrative Report "Collingwood Neighbourhood House Society Gymnasium Operating Funding 2004". Provided by Collingwood Neighbourhood House as per the terms of the Lease Modification.

Collingwood Neighbourhood House
Recreation/Gym Program

PURPOSE

The purpose of this report is to provide the City of Vancouver with an update of program activities to date (January 2004) and provide a plan for the upcoming year. Collingwood Neighbourhood House (CNH) is seeking approval for 2004 operating funds to support continued and expanded delivery of recreation programs in Collingwood. CNH is requesting a cost of living increase on its current funding as Council policy permits. This increase is necessary to cover existing costs and address budget pressures.

BACKGROUND

City funding for CNH recreation has been stable and consistent since 1994 and most recently, in September 2003, Council approved funding to CNH in the amount of $208,727. In November 2002, in order to clarify roles and responsibilities, staff recommended in a report to Council that the agreement between the City and the Society regarding the funding for the gymnasium/recreation be formalized. City staff worked with the Society to draft and enter into a specific operating agreement. This agreement, completed and executed in November 2003, set out the requirement for this review. One of the principle elements of this agreement is the recognition that Corporate Services, Community Services, and Parks and Recreation require representation in performing an annual review of gymnasium and recreation operations. Management of the services contract is therefore seen as a joint responsibility.

Collingwood Neighbourhood House Gymnasium and Recreation Program
 
Background

The Collingwood Neighbourhood House gymnasium was part of the 1995 Collingwood Village Amenities, a comprehensive city plan to support the establishment of city funded services as part of the approved Collingwood Village development. The development of a gymnasium was a community priority identified by the Joyce Street Area Planning Committee.

Under this plan, the Collingwood Neighbourhood House assumed responsibility for managing the gymnasium on the understanding that the society would receive City funding to support these operations at a comparable level to that provided to similar operations. The gym is one component within a multi-service facility that included other community amenities, purpose built licensed childcare facilities, park space, and an elementary school that opened in January 2002.

As noted in the 1995 City report, this approach was less costly than having the gym operated by the Parks Board. It also ensured that services on the Collingwood site could be better coordinated and that there was maximum potential for community input into the operation. Under this agreement, the Collingwood Neighbourhood House agreed to fund services beyond the basic level through fundraising and program revenues.

A steering committee was established in 1995 to start-up operations, establish operating budgets, and guide programming direction. This committee was made up of representatives from the Joyce Street Area Planning Committee, the Collingwood Neighbourhood House, the City, Parks and Recreation, and the School Board. Working within the mission of Collingwood Neighbourhood House to serve the needs of the community, this committee established the principles and vision that continue to guide Collingwood's recreation program operations, as described in the goals below:
 

Main goals of the Recreation program

1. To provide a broad range of recreation and leisure services and opportunities to Collingwood residents of all ages and ability levels.
2. To provide a good balance of social, cultural, physical and arts related activities and work with residents to ensure programs are relevant and responsive to community needs.
3. To provide programs and services that are accessible to all people in the Collingwood community, responsive to disadvantaged residents, and designed to reduce or eliminate any barriers to participation.
4. To create community development opportunities through recreation and leisure including activities for people from different generations to engage in recreation together.

Overview of Activities
 
The Collingwood Neighbourhood House Recreation program is comprised of over 60 programs with most of these operating year round. We also run four to six summer camp recreation programs for children including drama, gymnastics, visual arts, jazzercise and soccer. The nature and number of programs offered reflect the continuing growth and change of the Collingwood community itself. There are a wide range of ongoing activities offered including arts, drama, music, outdoors, reading and language, cooking, social, fitness, and many physical activities and sports.

An Overview of the Collingwood Community

Collingwood has been undergoing unprecedented development since 1995 resulting in rapid population growth in the last decade, and this is expected to continue as current and new developments are realized over the next few years. School enrollment figures and demand for services also confirm this continuing growth. The Collingwood Village growth projections alone correctly predicted an additional 10,000 new residents when all phases are built out in a few years.

Collingwood is also one of the most economically and culturally diverse communities in East Vancouver. The proportion of residents with English as a Second Language is over 60% and government statistics confirm that there are large pockets within the community of very low income families. Collingwood also has one of the highest proportion of newborns, as well as the highest number of youth per capita as confirmed by Health and Census statistics. Lastly, Collingwood has a disproportionately high number of seniors and special needs residences. This community diversity continues to shape the overall content of recreation programs and their accessibility.

Future Challenges for Collingwood/Renfrew Community and Impacts on Recreation and Leisure services

We have experienced rapid population growth in our community during the past decade resulting in a steady increase in the number of people participating in our programs and activities. Our membership numbers grow steadily each year and more people seem to discover our neighborhood house each month. We expect steady growth in population to continue for the next few years however the increase in the population will not be as dramatic as in the past decade. Along with more people comes a need for more and greater variety of services. In addition, the cultural diversity of the community continues to present unique challenges and opportunities in planning recreation programs, as over 60% of residents are English as a Second Language.

Until now we have been able to provide a high level of service and respond well to the changing needs of our growing population. This will become more difficult in the future due to the limit of available community space for recreation programs at the main neighborhood house. At present, we operate several programs in local elementary schools, however, the availability of other community spaces to operate recreation programs is limited and is usually short term with no guarantee of future availability. These arrangements are achieved through community relationship building and require ongoing attention.

We will also need to find ways to fund expansion of services that community residents demand. This will be a significant challenge as many of the people living or moving into the Collingwood community are in the lower to middle socio-economic class and therefore, affordability and accessibility of recreation programs is a major issue.

Another future challenge will be our ability to provide ongoing training and retention for our recreation staff. This includes part-time unionized employees as well as contract staff. A new collective bargaining agreement is likely to be completed in the near future and this will likely result in an increase in wages and benefits for recreation staff. As a consequence, the rate for contract staff (instructing e;g; Pilates, Yoga) will need to be reviewed and increased from the current $20 per hour in order to retain. Currently we have limited funds for training of staff and rely on the ability of new part-time paid employees to learn on the job under the direction of the recreation coordinator. This is becoming more challenging as the number of recreation programs and services we offer continues to rise.

Meeting the Challenges

As our main facility is getting close to full capacity (currently nearing 90% use) we are exploring other facilities in the community that can be used for the provision of recreation and leisure services. We are optimistic about maximizing available community space through (e.g.) continuing to use elementary and secondary school gym space after school, (and increase this use). However this will depend on continued local support from Principals, and the ability to avoid paying School Board rental fees that may apply.

We need to maximize our efforts to promote existing programs so that community members are aware of what is offered and so that these programs have full participation. This will ensure that recreation needs of a larger proportion of community members is met, as well as increasing revenue that can be earmarked for new recreation opportunities.

We believe that residents must be involved in the planning and design of services, and are working toward fully implementing a community development approach to providing recreation and leisure opportunities for the community. By having a high level of community input and involvement in the planning and development of our recreation program, people are encouraged and motivated to take more responsibility for how recreation and leisure fits in their lives. Through education and building the capacity of people to provide recreation opportunities for themselves and their families, we will be achieving our goal of creating an active and healthy community. This community development model will work in concert with our recreation program service delivery model that is used to provide many recreation programs for community members.

Another way we meet the challenges identified in providing quality recreation services to our community is to develop and maintain strong partnerships with other local community groups and with some groups outside of our community. The following groups are examples of partnerships we have established that help us with our recreation program in various ways.

2003 Work Plan - Update on Accomplishments To Date

Outdoor Recreation for Youth and Children - Canoe Club

 

Collingwood Neighbourhood House Recreation Financial Report

 

Actual

Projected

Budget

 

2002/03

2003/04

2004/05

Revenue

     

Earned Income and Fundraising

68,874

67,915

76,144

City of Vancouver

209,620

208,716

208,716

Federal Government

2,847

2,663

2,663

Vancouver School Board

0

8,476

8,476

Total Revenue

281,341

287,770

295,999

       

Expenses

     

Van Operations

56

420

420

Transportation/Travel

375

189

0

Publicity and Promotion

2,896

2,156

2,820

Accessibility Expenses

3327

2765

3240

       

Salaries and Wages

157,208

151,553

150,028

Benefits

29,316

17,946

16,503

Contract Services

61,238

58,970

58,678

Honoraria

3,430

1,700

1,200

Staff Development

240

250

600

Human Resources Expenses

251,432

230,419

227,009

       

Administration Fee

40,068

41,208

43,163

Membership Dues

215

254

252

Office Supplies

287

240

240

Photocopies

3,046

3,168

2,304

Administration Expenses

43,616

44,870

44,400

       

Equipment Purchases

1,777

3,600

3,000

Facility Charges

5,796

5004

5,004

Capital and Facilities Expenses

7,573

8,604

8,004

       

Food suplies

1,526

1,258

384

Program Supplies

9,416

4,524

5,236

Miscellaneous

50

45

500

Program Expenses

10,992

5,827

6120

       

Total Expenses

316,940

292,485

288,773

Net Surplus/Deficit

-35,599

-4,715

7,226

Wage/Contract Estimate

   

15,914

     

-8,688

Budget Notes for Recreation

April 2004 to March 2005

General Comments:

Comparison of Projected Expenses 2003/04 with Budgeted 2004/05 By Department

Coordination Budget

Children and Family Recreation Programs

Youth Recreation Programs

Seniors and Special Needs Recreation Programs

Adult Instruction Recreation Programs

Adult Drop-In Recreation Programs

Important Budget Observations From this Year:

Anticipated Budget Pressures

Collingwood Neighbourhood House is experiencing significant financial pressures that will have an impact on the complexion of recreation programs and services over the next year. These are as follows:

Funding Request for 2004

CNH is requesting continued City funding at the current level with an increase for cost of living as per Council policy. This increase will enable CNH to cover its estimated costs in operating a quality program including addressing immediate budget pressures due to pending wage and benefit increases.


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