ADMINISTRATIVE REPORT

11

Date: September 1226, 2001
Author/Local: D.Brynildsen/

604-873-7313

RTS No. 02249

CC File No. 1805/3501

CS&B: October 18, 2001

TO:	Standing Committee on City Services and Budgets
FROM:	General Manager of Engineering Services, in consultation with the General Manager of Corporate Services
SUBJECT:	City Buildings Graffiti Removal Contract Award

RECOMMENDATION

A. THAT Council authorize the General Managers of Engineering Services and Corporate Services to enter into a contract with Goodbye Graffiti Inc. in the amount of $16,770 (plus applicable taxes) for the removal of graffiti from City buildings, as listed in Appendix "A," for six months with an option for a one year extension, said contract to be to the satisfaction of the Director of Legal Services. Funding to be provided from Contingency Reserve.

PURPOSE

This report recommends the award of contract services for the removal of graffiti from public buildings on a six-month trial basis.

BACKGROUND

On July 26, 2001, Council directed staff to "report back in September on the award of contract services for graffiti removal from public buildings following an analysis of the implications on the existing graffiti removal processes in all Departments."

The following discusses the approach staff is recommending for improving the response time and better scheduling of graffiti removal in a manner necessary for the City to demonstrate its commitment to the graffiti program.
DISCUSSION

There are six boards/departments in the City (not including Parks) managing buildings and who are responsible for the removal of graffiti.

A review undertaken over the past month identified a very basic graffiti response from building managers. Graffiti is typically identified by complaint or as part of routine building assessments. Once identified, maintenance staff is assigned to clean it as part of their ongoing duties or, for some special circumstances, contractors are hired.

Staff believe that, in order to meet Council's expectations, the current process needs to be modified and an alternate contract model instituted on a trial basis. The new model would have staff specifically assigned to the program to oversee a contractor responsible for graffiti removal to meet City standards. This function will be managed by the Manager of Building Management Division of Corporate Services.

In developing this report, a list of City buildings has been prepared in consultation with staff in each of the six boards/departments mentioned above. The buildings on this list (attached as Appendix A) will all be included in a single graffiti removal contract.

In July, a Request For Proposals (RFP) was issued for graffiti removal and as reported to Council previously, six proposals were received. Of these, two were non compliant and could not meet the insurance requirements. The remaining responses were evaluated. Of these four proposals, one did not include a bid price for a six month service period, did not include all the works requested and was the highest priced submission, and so it was no longer considered. One firm submitted the requested proposal and two alternatives. A team consisting of the Director of Real Estate Services, the Manager of Material ServicesManagement and the Assistant City Engineer, Streets evaluated the proposals using a weighted scoring method. In addition to cost, consideration was given to the firm's experience, methodologies and materials used, staff qualifications, available equipment and quality control.

Based on the review of submissions, Goodbye Graffiti Inc. submitted the best overall proposal. (This refers to removal only. Does it include repairs such as touch up paint etc?) The Contract is for full-service graffiti removal, including paint/solvent or similar supplies for graffiti removal. However, it does not include repairs such as touch up paint. It is recommended that initially a six month contract be awarded in order to assess the new model and ensure that expectations are being met. The list of buildings in Appendix A differs slightly from the list of buildings which was included in the RFP. Staff have discussed this change in scope with Goodbye Graffiti Inc., which has agreed to maintain the same quotedprice of $2,795 per month, plus taxes. The contract will include an option to extend for one year at the same price, however, the results of the first six months will be reported back along with any contract extension recommendation.

FINANCIAL IMPLICATIONS

The contract cost for graffiti removal from public buildings is $2,795 per month, plus taxes. For a six month contract, the total cost would be $16,770 plus taxes. This contract does not include remedial work, if necessary, after the graffiti is removed. As previously noted, there is no existing source of funds for this work or staff specifically dedicated for this work. Therefore, it is recommended that the funding in the amount of $16,770 plus taxes be made available from Contingency Reserve.

PERSONNEL IMPLICATIONS

There are no personnel implications with this proposal.

CONCLUSION

The graffiti problem in the City is worsening. The cleaning of graffiti from City facilities and amenities on public property (streets) was recently contracted out and improvements are being observed. However, public buildings are not being cleaned to a level to meet Council expectations. In order to improve graffiti removal from City buildings, staff recommend hiring a contractor with the appropriate experience to address the problem at a higher level than was done in the past. The proposal by Goodbye Graffiti Inc. should improve the City's response to graffiti on City buildings and is expected to meet Council's objectives.

* * * * *

APPENDIX A
CITY BUILDINGS TO BE INCLUDED IN GRAFFITI REMOVAL CONTRACT

Firehalls

· 2817 Quebec
· 1001 Nicola
· 2804 Venables
· 1805 Victoria
· 5402 Victoria
· 3003 E 22nd Ave
· 790 E 24th Ave
· 1375 W 38th Ave
· 5435 Carnarvon
· 3090 E 54th Ave
· 1005 W 59th Ave
· 2460 Balaclava
· 1455 1475 W 10th Ave
· 895 Hamilton
· 1090 Haro
· 4396 W 12th Ave
· 900 Heatley
· 7070 Knight
· 199 Main
· 1353 Chess St.

Libraries

· Renfrew Library 2929E 22nd Ave
· Kitsilano Library 2832 W 8th Ave
· Fraserview Library 1950 Argyle
· Dunbar Library 4515 Dunbar
· Hastings Library 2674 E Hastings
· Fraser Library 6076 Fraser
· Collingwood Library 2985 Kingsway
· Marpole Library 8384 Granville
· Library Square 350 - 360 W Georgia
· Britannia - part of the Britannia Center complex 1661 Napier St
· Champlain (rental location)- in the Champlain Mall 3200 E 54th
· Firehall library 1455 W 10^th
· Joe Fortes (part of the West End Community Center) 870 Denman
· Kensington (rental location) 3927 Knight St.
· Kerrisdale (part of the Kerrisdale Community Center) 5851 West Boulevard
· Mount Pleasant (rental location) 370 E Broadway
· Oakridge (rental location) # 191 650 W 41^st
· Riley Park (part of the Riley Park Neighbourhood House building) 3981 Main
· West Point Grey (rental location) 4480 W 10th

Non-Market Operations

· Evelyn Seller Centre 320 Alexander
· Cordova Central 42-44 E
· Oppenheimer Lodge 450 E Cordova
· Antoinette Lodge 535 E Cordova
· New Continental 1067 Seymour
· Alexander Residence 58 Alexander
· Old Continental 1378 - 1392 Granville
· Gresham Residence
· 716 - 722 Smithe
· Roddan Lodge 124 Dunlevy
· Barclay Heritage Square - Heritage Park - Nicola and Barclay
· Mountain View Cemetery

Police Properties

· Police Dept Office 312 Main
· Annex and Parking at 236 E Cordova
· Police Museum 240 E Cordova
· Police Garage, 342 Alexander
· Police Impound on Quebec
· Marine Squad 209 Waterfront
· Dog Squad
· Police Dept Office 5 E 8th
· Police Dept Office 2120 Cambie

City Work Yards

· Manitoba Works 250 W 70th Ave
· Cambie Yards 301 W 1st Ave
· Streets District Yard 45^th and Sherbrook
· Streets Asphalt and Aggregate Plant Kent and Fraser

Corporate Services - PEF and Capital Asset

· Dragon Boat Festival 1444 Burrard
· Woodwards Park 130 - 160 Water
· Hodson Manor 1254 W 7th Ave
· H2O Enterprises 1630 - 1652 5th Ave
· C.D.W. Steel Ltd. 249 - 279 Central
· Bordignon Marble 1680 W 5th Ave
· Chevron/Esso 1405 Main St.
· Gresham's 901 Granville
· 1577 - 1585 W 4th Ave
· 2780 E Broadway
· 2131-2151 Burrard
· 246 Central
· 231 - 285 Industrial
· 4771. 4795 Main
· 1106 - 1122 SW Marine
· 240, 260 Northern
· 900 - 910 Pacific
· 2130 Pine
· 1460 - 1462 Burrard
· 800, 864, 872, 876, 882, 898, 1033, 1100, 1151, 1157, 1169, 1173, 1179, 1181, Richards
· 856 - 858 Richards
· 860 - 862 Richards
· 1145 - 1147 Richards
· 1191 - 1195 Richards
· 875 - 925 Terminal
· City Hall 453 W 12th Ave
· East Wing 2675 Yukon
· Art Gallery 800 W Georgia
· Orpheum Theatre 887 - 889 Seymour
· Orpheum 884 Granville
· Crabtree Daycare 101 E Cordova
· Planetarium/Museum 1100 Chestnut
· Archives 1150 Chestnut
· Southam 1200 Chestnut
· Gathering Place 609 Helmcken
· Offices/Parking/Ticket Centre/ Restaurant/Playhouse 675 695 Cambie
· Wood Wyant Inc. 400 - 404 W Broadway
· Carnegie 401 Main
· 334 Alexander
· 501 515 W 10th Ave
· 450 - 452 W Broadway
· 2530, 2615 Cambie
· 1905 Ogden
· 454 - 458 W Broadway
· 478 - 498 W Broadway
· Champlain Daycare 7760 Stikine Place

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