POLICY REPORT

RTS No. 01586

CC File No. 3755

CS&B: April 26, 2001

TO:

Standing Committee on City Services & Budgets

FROM:

Director of Environmental Health

SUBJECT:

Noise By-law Amendments - Controlling Music Noise Levels From Entertainment Facilities

 

RECOMMENDATIONS

GENERAL MANAGER'S COMMENTS

COMMENTS FROM THE DIRECTOR OF CURRENT PLANNING

COUNCIL POLICY

SUMMARY

Amendments to the Noise By-law provisions governing amplified music from commercial establishments are recommended to address increasing complaints about the intrusion of entertainment noise into residential dwellings. New provisions are put forward to set maximum noise levels emanating from these establishments as well as resultant noise levels within residential space within the same structure or immediately adjacent to theseestablishments. In addition, recommendations are made to increase fines, allow for by-law ticketing and establish pre-approval and operating criteria for the interior noise levels within these facilities. Finally, Law and Planning are asked to report back on the mechanisms necessary to establish maximum interior noise levels for entertainment facilities as a way of further ensuring compliance with community noise standards.

PURPOSE

This report is intended to address a growing number of concerns related to noise impacts on residential buildings from neighbouring cabarets and entertainment facilities, especially in the downtown, Yaletown and Gastown area. Council is being asked to endorse amendments to the City's Noise by-law.

BACKGROUND

In the past 5 to 10 years, the development of the downtown area, with the emphasis on mixed use, has generated a fair amount of conflict between the existing entertainment establishments and nearby residential developments. One such conflict involves the impacts of excessively loud music and patron noise disturbances associated with cabarets, pubs and other entertainment facilities. Council and staff have had to deal with a number of these situations over the past 10 years. Unfortunately, a long-term solution has not been realized. Work is underway toward preventing or at least minimizing such conflicts between the establishments located within the Entertainment District and adjacent future residential developments.

Council and the general public look to the Noise By-law for solutions to what is seen as primarily a noise problem. Section 6A of the Noise by-law was recently added to address the problems of noise which are virtually inevitable when residents locate in close proximity to a commercial or activity zone. The City, through its present mandate under the by-law, is finding it increasingly difficult to resolve the conflict, with the new residents demanding peace and quiet and the commercial entity asserting its right to carry on business.

One of the major contributors to the problem is that most existing entertainment facilities were not constructed to keep the noise within the confines of their own four walls, compounded by the fact that music is being played at alarmingly high and unhealthy levels (often exceeding 100 decibels within the clubs). Even with good modern construction the bass beat is difficult to contain within the structure due to the low frequency/long wavelength of bass tones. Unfortunately, the increasing prevalence of heavy bass in cabarets constitutes the major source of annoyance with an inordinate amount of staff time being spent on trying to resolve this growing problem.

Several cabarets in the downtown area and Gastown constantly require the efforts of the police, liquor inspectors, Permits and Licenses and Environmental Health to resolve the complaints. Efforts directed at getting the operators to moderate the volume of the music have usually resulted in failure. An increasing number of restaurants are providing amplified music (e.g. karaoke) in the vicinity of residential dwellings. The prospect of additional amplified entertainment in restaurants, under revised liquor licensing policies, points to the necessity of better regulatory controls over noise levels from these establishments.

DISCUSSION

The nature of the noise problems impacting on residents living in the vicinity of cabarets has its roots in land use and licensing decisions. Therefore, regulatory solutions within the Noise By-law should not be viewed as a panacea, meant to resolve once and for all the inherent conflict of uses. Once adopted and implemented they must be administered in concert with other solutions such as the mandatory notification of new residents of the existence of a noise source in the vicinity and the active enforcement of liquor regulations and business license expectations. In addition, regulatory solutions impact not only on the minority of the establishments that are generating the majority of the complaints, but potentially on new and existing, conforming establishments. Therefore, regulatory options need to reflect a balancing of responsibilities and expectations. During a recent Council discussion on mandatory signage and advisories for new residential developments adjacent to the Entertainment District, a concern was expressed about giving clubs a "carte blanche" to make noise. Tightening up the Noise By-law at the same time as the signage requirements are implemented should help to address these concerns by clearly setting out the City's expectations for noise control by club management.

Staff has reviewed the wording of the existing by-law and the recommendations of the Urban Noise Task Force and has formulated a number of amendments that should address this balancing of responsibilities and expectations. Draft language for these amendments is contained as Appendix A. Staff has reviewed the practicality and application of these amendments with acoustical consultants familiar with the entertainment noise problem and has had initial discussions with the Cabaret Owners' Association and interested residents' associations. Two major amendments are recommended, one to address the issue of amplified music impacting on the surrounding neighbourhood and the other to address amplified music impacting on residents within the same building or sharing a common wall. In addition, recommendations are made to increase the minimum fine to $500 for commercial enterprises violating the noise level provisions of the Noise By-law and to establish these "entertainment noise" provisions as ticketable offences under the Noise by-law. The following points, contained for illustrative purposes in Appendix A, are intended to address the major noise issues identified:

A consequential benefit of applying a maximum interior noise level is largely a public and occupational health one - regular (unprotected) exposure to noise levels over 85 decibels results in premature hearing loss and other adverse hearing effects. Over 30% of young people entering the work place exhibit significant hearing loss. Given that employees of cabarets are often exposed to 100 - 110 decibel noise levels without the benefit of hearing protection, the application of this section may provide some relief for employees of the noisier clubs.

Staff had also entertained the notion of enforcing the Noise By-law limits for new establishments by incorporating the interior noise level provision into performance standards under time-limited development permits and/or Good Neighbour agreements. Repeated non-compliance could lead to non-renewal of the development permit. The interior noise levels could be further controlled by requiring all new clubs to install sound level limiting devices on their equipment as a condition of their development permit. These devices, already in use in some jurisdictions, would warn the management with an amber light as interior sound levels approached some pre-set level (e.g. 90 decibels) and would cut off the sound above a maximum level determined by the sound reduction capabilities of the building envelope (e.g. 95 decibels).

The Law Department has advised that the interior noise level provisions contemplated in the previous section go beyond the powers provided for in the Vancouver Charter. At this point staff is recommending that the Planning Department and Law Department be asked to report back on the logistics of including conditions such as these into time-limited development permits for new entertainment facilities. In the alternate, staff may want to explore the potential of utilizing the new liquor licensing provisions to regulate interior noise levels in a similar manner, by way of an endorsement on the liquor license. Further, the Law Department should be asked to report back on the necessary Vancouver Charter amendments that would enable the establishment of maximum interior sound levels under the Noise By-law.

Preventive Planning and Enforcement:
It goes without saying that prevention is a valuable strategy that needs to play a part in resolving (avoiding) problems related to entertainment noise. When new establishments are proposed they have normally been required to submit acoustical consultant's reports for review by Environmental Health and ultimate incorporation into the building design. This policy needs to be stringently adhered to and, in all likelihood, amended to require mandatory air conditioning of entertainment facilities and the special treatment of any windows, skylights and exit doors. In addition, the applicant should be required to submit a pre-opening acoustical report, completed by an acoustical engineer, verifying that the facility has been built to their recommendations and achieves compliance with the by-law. Furthermore, the application/licensing process should take into account whether the venue is intended for live music performances, which tend to be louder and more challenging to control, especially in noise sensitive areas. Staff is recommending that venues offering livemusic should not be located in noise sensitive areas, especially in structures that have less than optimal noise isolation.

Finally, and at the other end of the "enforcement continuum" from prevention strategies, staff need a broad range of tools to effect compliance. The Urban Noise Task Force recommended, and Council previously endorsed, the need to increase minimum fine levels for commercial operators to $500 to preclude fines becoming a "cost of doing business" and the need to implement a municipal ticketing approach to enforcement of Noise By-law infractions. The Noise By-law currently contains a provision (Section 20.3) which set higher minimum fine levels ($500) for commercial enterprises found guilty of violating the construction and refuse collection limits of the by-law. These changes are once again recommended in this report, with a request that the Director of Legal Services proceed expeditiously with their implementation.

Concerns have been expressed about the potential of the new Noise By-law provisions further impacting on the "liveliness" of the City. The Noise By-law attempts to strike a balance between livability and liveliness. Enforcement of the Noise By-law is based on response to complaints. If an establishment is located in an exclusively commercial/industrial area or an Entertainment District and is not generating complaints, even though the noise levels being produced exceed the levels proposed in this report, there would be no need for enforcement.

ENVIRONMENTAL IMPACTS

Implementation of the recommendations should result in a more livable acoustic environment, especially in those zones where entertainment venues and residential uses are in close proximity.

FINANCIAL IMPACTS

This report has not identified the need for additional staff resources, but, in general, the enforcement of the Noise By-law is requiring increased commitment of resources by the Environmental Health Program of the V/RHB. Discussions are underway with the General Manager of Community Services to determine the expected enforcement level and resources required from the V/RHB to deal with noise issues and to identify options for achieving these expectations. Staff will be focussing first on efficiencies within existing staff levels.

IMPLEMENTATION and COMMUNICATION PLAN

Staff will work with the Cabaret Owners' Association, Bar Watch, Resident's Associations and others to ensure general awareness of the new provisions. A phase in period for existing operations will likely be required. Any new applications should incorporate the new requirements immediately.

CONCLUSION

Excessive noise from entertainment establishments is high on the list of annoyances for city residents. This report recommends a series of by-law amendments, which should better address the control of amplified music from entertainment establishments while establishing reasonable community expectations for an urban noise environment in the vicinity of these facilities. Staff believes that the proposed changes will go a long way to addressing the community impacts of noise from commercial establishments where music is played. It will not address the issue of patron noise, which is especially pronounced around closing time. Other administrative and enforcement initiatives, such as staggered closing and better management of access and egress will have to be pursued to control patron noise.

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Appendix A

Suggested wording for by-law amendments. Actual legal wording to be determined by the Law Department.

APPENDIX B
SUMMARY OF AMPLIFIED MUSIC READINGS IN GASTOWN

CLUB

DATE

LOCATION

SOUND LEVEL
(Instantaneous Maximum)

Club Elite
99 Alexander

09/22/95

Dance Floor
Hallway above

85-87 dBA
50 - 52 dBA

Club Elite

09/29/95

Hallway above

52.5 -56.5 dBA

Club Elite

11/02/96

Inside Club
In hallway above
Inside Club
In Hallway

90-100 dBA
60-66 dBA
85-90 dBA
46-54 dBA

Club Elite

02/13/97

Inside Club
Inside Hallway
Adjoining Building (window open)

98-100 dBC
74-80 dBC
46 dBA
67-69 dBC
42 dBA
64-66 dBC

Club Elite

07/05/97

Inside Club
Hallway Above

97-100 dBA
59-60 dBA

       

Club UFO - 7 Alexander

04/17/97

In Club
#308 - 27 Alexander
Music turned down
#308 - 27 Alexander

100-102 dBA
62-63 dBA
92 - 95 dBA
44-45 dBA

Club UFO

09/26/97

Unit #203 Music on (#1)
Music off
Music on (#2)
Music off
In Club (#1)
In Club (#2)

59 -62 dBC
57-58 dBC
44-47 dBA
<40 dBA
104-107 dBA
95-100 dBA

Club UFO

02/13/98

10 feet from sound source

Inside adjoining suite 203

98-103 dBA
108-110 dBC
47-49 dBA
58-59 dBC

APPENDIX C
COMMON AMBIENT NOISE READINGS DOWNTOWN

LOCATION

DATE/TIME

NOISE LEVEL
(dbA - 20 min Leq)

Granville & Smithe

Sept 26/00 - 11 a.m.
Sept 29/00 - 11:15 p.m.

65.2
67.1

Granville & Helmcken

Sept 26/00 - 11:30 a.m.
Sept 29/00 - 11:45 p.m.

67.1
65.8

Main & Terminal

Sept 28/00 - 10:45 a.m.
Sept 29/00 - 9:20 p.m.

67.1
67.6

Powell & Alexander

Sept 28/00 - 11:15 a.m.
Sept 30/00 - 12:15 a.m.

62.3
67.0

Robson & Homer

Sept 28/00 - 11:45 a.m.
Sept 29/00 - 9:45 p.m.

68.1
66.6

Notes: Location #4 (Powell) impacted by boisterous pedestrians.

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